On-Call Judicial Support Associate I - City of Kirkland

Judicial Support Associate I is responsible for performing entry-level clerical work in support of the Municipal Court. The duties require public relation involvement, judgment and organizational skills.   Work is performed under supervision, however, as employee becomes familiar with procedures, they work independently and are given more technical duties requiring independent and unsupervised judgment and decision making, subject to review as deemed advisable.

• Provides customer service over the telephone or through correspondence. Responsibilities include maintaining confidentiality, tact, and providing accurate information to the public, defendants, attorneys, and other agencies about case information, Municipal Court policies, procedures, and schedules.
• Remains flexible to changing priorities, exercises attention to detail, demonstrates initiative and performs tasks to completion in a high-volume environment.
• Provides for accurate information and assistance to all levels of court customers, including attorneys, prosecutors, law enforcement, defendants, victims, state agencies, etc.
• Accurately evaluate case status and relay pertinent information to appropriate parties in accordance with laws, rules, court policies, and procedures.
• Accurately inputs case information into computer system.
• Accurately process payments received in the mail and balance at the end of the day.    
• Process and distribute all incoming mail.
• Performs routine filing of completed court documents and court files.  Responsible for monitoring and maintaining the court distribution center.
• Performs other duties as assigned.