Telephone Collector
Job Opening at Collections Inc.
For a Telephone Collector
Hours are 8am to 4:30pm Monday through Friday
Competitive Pay
Responsibilities
Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
Update account status and database regularly
Alert superiors of debtors unwilling or unable to pay when necessary
Comply with requirements when legal action is unavoidable
Requirements
Experience in working with targets and tight deadlines
Knowledge of relevant legal requirements
Working knowledge of MS Office and databases
Excellent communication and people skills
Apt in negotiating and persuading
Ability to be polite and compassionate without lacking confidence
High school diploma is preferred
Click on Apply to get information on how to apply for this job posting.
We are an Equal Opportunity Employer