Delivery Manager
Req #19941
Our current portfolio of media assets includes USA TODAY, local media organizations in 46 states in the U.S., and Newsquest, a wholly owned subsidiary operating in the United Kingdom with more than 120 local news media brands. Gannett also owns the digital marketing services companies ReachLocal, Inc., UpCurve, Inc., and WordStream, Inc., which are marketed under the LOCALiQ brand, and runs the largest media-owned events business in the U.S., USA TODAY NETWORK Ventures.
To connect with us, visit www.gannett.com.
DELIVERY MANAGER (ENTRY LEVEL)
Gannett Publishing Services
Portsmouth, NH
• WE ARE OFFERING A $2,250 SIGN ON BONUS
• WE OFFER A BASE SALARY OF $45,000 TO START
• UNLIMITED MANAGED TIME STARTING IN 2022
• NIGHT SHIFT / 1:30AM - 9AM, FULL TIME WORK, SUN-THURSDAY
The primary role of the Delivery Manager is to administer company policy and manage an independent contractor carrier workforce. This position works part of the time in an office or distribution center and majority of the time within the assigned newspaper district or distribution area. The Delivery Manager may receive work assignments within many areas of the distribution function, which may include home delivery, single copy sales, transportation, customer service, and redelivery operations.
ESSENTIAL JOB FUNCTIONS:
- Ensure the efficient distribution of products through specific assignments involving route restructuring, consolidation, splits, divisions, or other means, designed to maximize volumes while limiting expense exposure.
- Ensure goodwill between company and independent carrier force and ensure carrier compliance with contract terms, taking appropriate action, under the guidance of the Distribution Manager, when contract terms are violated.
- Responsible for recruiting for carrier route vacancies, including whether and when to place advertisements in the newspaper or to use other methods for independent contractor recruitment.
- Responsible for upholding independent contractor performance standards for customer service, and to assure that all products are delivered by the proper time and in the proper condition as called for in the carrier contract.
- Responsible for ensuring subscriber satisfaction with delivery of all products. Provide recommendations to supervisor for service improvements.
- Responsible for investigating and responding to concerns of independent contractor carriers regarding compensation or billing issues.
- Responsible for ensuring that a current contract with all required documentation is on file for all independent contractors in the assigned district.
Benefits Package:
- Mileage assistance offered for use of your vehicle
- Company cell phone and laptop is issued to candidates in this role
- Benefits include: full coverage for medical, dental and vision
- 401k
- Unlimited Managed Time vacation to start
- Flexible scheduling
Reliable transportation, a valid driver's license and automobile insurance required.
Other details
- Job Family District Managers
- Job Function Marketing Solutions
- Pay Type Salary