Administrative Specialist 1 | COVID -19 Screener

King County   Auburn, WA   Full-time     Administration / Clerical
Posted on November 19, 2021
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Summary

The Community Health Services Division of Public Health- Seattle & King County is seeking a Term Limited Temporary COVID -19 Screener to join our multidisciplinary team at Federal Way Public Health Center, in the delivery of health services to the County's most vulnerable people.  At Federal Way we provide Parent-Child Health, Women Infants and Children ( WIC), Family Planning and  teen clinic, health insurance enrollment services and ORCA Lift.  Additionally, we are co-located with a community partner, where we share in the screening responsibilities of our community being served at our clinic.  We serve a diverse low-income population including people who are experiencing homelessness, and people with limited English proficiency. We are mission critical employees and are dedicated to showing up and providing the best care under any and all circumstances.
 
 This position is critical as it supports a broad range of healthcare services in this fast-paced public health center.   The successful candidate must have excellent and reliable attendance and stellar customer service skills.

Job Duties

  • Greet patients and visitors professionally, use appropriate tone, be pleasant and courteous at all times.
  • Perform temperature checks on every visitor to the site over age 2. Report any abnormalities to clinic staff before allowing guest to enter the clinic.
  • Offer a mask, if applicable, to all patients and visitors over the age of 2 yrs old.
  • Ask the COVID-19 screening questions and report any positive responses to clinic staff before allowing the guests to enter the clinic. Based upon the site based infection control protocols.
  • Don and Doff PPE as required within the protocol for performing medical screening
  • Monitor the occupancy of the waiting room and control the flow of patient traffic.
  • Wipe down high touch areas at the designated intervals.
  • Interact effectively and positively with patients, coworkers, and external clients at all times.
  • Coordinate communication and information with other departments. Maintain a high level of professionalism when interacting with internal and external customers.
  • Greet patients and visitors professionally and direct patient appropriately to receive services, including WIC, Family Planning, Insurance enrollment and other services performed at the site.

Experience, Qualifications, Knowledge, Skills

  • Possess the ability to consistently provide superior customer service and exhibit an exceptional work ethic.
  • Work independently and problem solve, know when to ask for help.
  • Ability to wear a mask and face shield for the majority of the shift.
  • Ability to sit/stand throughout the shift.
  • High school graduate or G.E.D
  • Ability to read, write, speak and understand English as needed for the job. 
  • Reliable transportation to get to and from work.
DESIRED QUALIFICATIONS
  • Bilingual, Spanish speaking is a plus, but not required.
  • Knowledge of medical terminology preferred but not required.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.
 
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
 
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
 
 King County is an Equal Employment Opportunity (EEO) Employer
 No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
 

Covid-19 Vaccination Requirement

As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID[1]19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. This directive applies to employees in the Executive branch*, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.



 To Apply
 If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

Who May Apply: This Term Limited Temporary position is open to all qualified applicants and existing employees can apply as a Special Duty opportunity if they have successfully passed probation and has supervisor approval.

This assignment is expected to end December 2021, However, funding sources for this work remain uncertain and dependent upon decisions actively being made at both the federal and local levels. As a result, the end date of this position may be adjusted based on those decisions.  The County and the Department continue to work to secure long term funding sources.
 
  • Applicants should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan.  This position supports and advances King County's values for fair and culturally competent service delivery, innovative, effective and efficient application of resources, building a culture of performance, and expanding opportunities to seek input, listen and respond to industry and residents.
  • This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.kingcounty.gov/healthservices/health/jobs.aspx
  • Staff may be required to play a role as a first responder in the event of a Public Health emergency.
 
 NECESSARY SPECIAL REQUIREMENTS:
  • The selected candidate will be required to pass a thorough background investigation.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.
 

 UNION AFFILIATION:  This position is represented by PROTEC17. 


 Work Location: 33431 13th Pl S Federal Way , WA. 98003
 Work Schedule: This position works Monday- Thursday,   8:30 a.m-5:30 pm; Friday 8:00-5:00pm.          The position is subject to the Fair Labor Standards Act and overtime eligible.

For questions on this posting please contact Debbie Baker, HR Analyst at  debbaker@kincounty.gov or 206-263-4053. 

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Do you have experience providing excellent customer service for diverse socio-economic populations?
  • Yes
  • No
02
If you answered yes to the previous question please describe your experience in detail including the organization you were with, the role you held, and the length of time you were there. if you answered no, please put N/A.
03
Do you have experience professionally communicating with internal and external stakeholders?
  • Yes
  • No
04
If you answered yes to the previous question please describe your experience in detail including the organization you were with, the role you held, and the length of time you were there. If you answered no, please put N/A.
05
Do you have the ability to Donn and Doff PPE as required to perform medical screening?
  • Yes
  • No
06
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
07
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question