Administrative Specialist II
King County
Seattle, WA
Full-time
Business Administration
Posted on May 10, 2025
Salary
$27.53 - $34.90 Hourly
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2025CJ24207
Department
DPH - Public Health
Division
Community Health Services
Opening Date
05/09/2025
Closing Date
5/25/2025 11:59 PM Pacific
FLSA
Non-Exempt
Bargaining Unit
C9 : PROTEC17-DPH, DCHS-Admin
Full- or Part-Time
Full Time
Public Health - Seattle & King County is seeking an Administrative Specialist Il to join our vibrant and diverse team at our Downtown Public Health center in the delivery of various health services to the county's most vulnerable people. This position will work mainly in our Pathways clinic. Pathways is an innovative program that uses a harm reduction approach to help address the opioid epidemic and provides low barrier access to Medication for Opioid Use Disorder (MOUD), primarily buprenorphine. Our clients are culturally, socially, and linguistically diverse. Applicants should be committed to working with diverse populations to provide excellent customer service to people from a broad range of cultures, communities, backgrounds, and experiences, including people experiencing homelessness and/or mental illness. This position supports and advances the Community Health Services Division's values for fair and culturally competent service delivery; innovative, effective, and efficient application of resources, building a culture of performance, expanding opportunities to seek input, and listening and responding to clients.
Commitment To Equity and Social Justice
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.
To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx
Work Schedule
Typical work hours are Monday through Friday, 8 AM to 5 PM; 40 hours per week. May change to accommodate the needs of the clinic.
This position is subject to the Fair Labor Standards Act and is overtime eligible.
Work Location
This position is located at Downtown Public Health Center in Seattle. 2124 4th Ave, Seattle, WA 98121
This is an entirely on-site role with no remote flexibility.
Our ideal candidate will demonstrate the following (Minimum): (Include minimum qualifications)
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
Who May Apply
This Career Service opportunity is open to all qualified applicants.
Application Process
The following items are required to be considered for this vacancy:
Necessary Special Requirements
This position is represented by PROTEC 17
Contact
For questions about the application process, contact Christina Jamerson at cjamerso@kingcounty.gov .
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
$27.53 - $34.90 Hourly
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2025CJ24207
Department
DPH - Public Health
Division
Community Health Services
Opening Date
05/09/2025
Closing Date
5/25/2025 11:59 PM Pacific
FLSA
Non-Exempt
Bargaining Unit
C9 : PROTEC17-DPH, DCHS-Admin
Full- or Part-Time
Full Time
Summary
Public Health - Seattle & King County is seeking an Administrative Specialist Il to join our vibrant and diverse team at our Downtown Public Health center in the delivery of various health services to the county's most vulnerable people. This position will work mainly in our Pathways clinic. Pathways is an innovative program that uses a harm reduction approach to help address the opioid epidemic and provides low barrier access to Medication for Opioid Use Disorder (MOUD), primarily buprenorphine. Our clients are culturally, socially, and linguistically diverse. Applicants should be committed to working with diverse populations to provide excellent customer service to people from a broad range of cultures, communities, backgrounds, and experiences, including people experiencing homelessness and/or mental illness. This position supports and advances the Community Health Services Division's values for fair and culturally competent service delivery; innovative, effective, and efficient application of resources, building a culture of performance, expanding opportunities to seek input, and listening and responding to clients.
Commitment To Equity and Social Justice
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.
To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx
Work Schedule
Typical work hours are Monday through Friday, 8 AM to 5 PM; 40 hours per week. May change to accommodate the needs of the clinic.
This position is subject to the Fair Labor Standards Act and is overtime eligible.
Work Location
This position is located at Downtown Public Health Center in Seattle. 2124 4th Ave, Seattle, WA 98121
This is an entirely on-site role with no remote flexibility.
Job Duties
- Greet patients, both in person on the phone, and electronically complete registration and check-in.
- Schedule patient visits with appropriate providers and programs. • Data collection and data entry including client referrals.
- Solicit financial and insurance information, verify insurance coverage, calculate charges, and collect payments when appropriate.
- Identify when a patient needs to be triaged by healthcare staff and quickly identify potential emergencies.
- Coordinate patient and information flow, while maintaining patient confidentiality and complying with Federal HIPAA laws.
- Utilize a variety of computer programs, including Epic (Wisdom), Provider One, and Microsoft Office.
- Utilize interpreters as appropriate. • Verify that encounters and paperwork are correct to ensure accuracy and billing.
- Perform general office duties such as copying, and faxing.
- Other duties as assigned.
Experience, Qualifications, Knowledge, Skills
Our ideal candidate will demonstrate the following (Minimum): (Include minimum qualifications)
- Skilled at respectfully interacting with people of all backgrounds, including individuals with limited English or living homeless.
- Skilled at handling confidential data and sensitive situations with tact and discretion.
- Strong attention to detail.
- Skilled at organizing, prioritizing, problem solving.
- Skilled at communicating and explaining information in a clear, professional, and simple manner.
- Open to feedback and making positive changes.
- Able to learn and use multiple computer programs.
- Experience with Electronic Practice Management systems that include health records, patient scheduling, and financial transactions.
- Able to work successfully both independently and as part of a multi-disciplinary team.
- Reliable in attendance and punctuality.
- Able to read, write, and communicate effectively.
- Experience working in a healthcare or social service delivery environment, providing a high level of customer service in a fast-paced, high-volume environment for at least one year, or equivalent education/training in this kind of work.
- Understanding of inclusive engagement as well as equity and social justice principles-Experience incorporating these principles into daily work and collaborating with a team to drive program toward racial and social equity goals.
- Basic knowledge of public health and medical practices terminology.
- Experience with Epic.
- Community health experience, education, or training.
- Knowledge and understanding of Trauma Informed Care principles.
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
Who May Apply
This Career Service opportunity is open to all qualified applicants.
Application Process
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Necessary Special Requirements
- The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
- The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
- For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring . For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en .
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
- Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
- When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
- If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.
This position is represented by PROTEC 17
Contact
For questions about the application process, contact Christina Jamerson at cjamerso@kingcounty.gov .
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12paid holidays each year plus twopersonal holidays
- Generous vacation and paid sick leave
- Paid parental,family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
