Administrative Specialist III Term-Limited Temporary (TLT)/Special Duty
- Summary
Are You....
- An administrative professional super star with an action orientation and strong analytical, communication, and problem solving skills?
- A multi-tasker, organized and attentive to detail with strong prioritization skills and interest in administrative processes and procedures?
- Genuinely interested in working in a team-centered environment?
- Technically savvy? Can you successfully use Microsoft products, databases and computer applications/portals and business tools?
- Capable of learning new tasks and processes in order to support team assignments and production goals?
OUR COMMITMENT TO EQUITY AND SOCIAL JUSTICE:
As the only regional governments in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies and policies that promote fairness, justice and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
The selected candidate will integrate King County's Equity and Social Justice principles into the daily functions of this position.
The Department of Assessments and King County value diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.
The Department of Assessments values innovation, creativity and engagement among its employees, and actively promotes organizational improvement and new approaches to existing operations and issues.- Job Duties
ABOUT THE JOB:
The Department of Assessments has Administrative Specialist III TLT/SD positions in our Accounting and Commercial Divisions. These positions serve a vital role in meeting our mission of ensuring fair and equitable property tax administration and values. The roles involve providing technical, administrative and customer support to the public and seniors applying for exemptions, as well as supporting Business Personal Property Administration. The ability to be flexible, adapt to a changing daily routine and process a large volume of daily work while maintaining a production schedule, all while in a remote, telework environment. Daily interaction with staff and the public requiring collaborative, analytical, customer service, and application processing and research skills. The successful applicant who accepts this position will work a 4 days per week schedule, 8.75 hours per day schedule for thirty-five (35) hours per week.
This is an TLT/SD employment opportunity open to all qualified candidates. We will also use this recruitment to create an eligibility list for future Administrative Specialist III TLT/SD vacancies in our department.
THE OPPORTUNITY: These positions will be the Administrative Specialist III in the Accounting and Commercial Divisions. Reporting to the Senior Exemptions/Public Information Section Supervisor or the Personal Property Unit Supervisor, the responsibilities of the Administrative Specialist III position include:
The successful candidate will:- Strong background in administrative support, principals & practice.
- Solid analytical, communication, and interpersonal skills and the ability to work independently as well as part of a team in a collaborative, team-centered environment.
- Strong Customer focus with a dedication to integrity, ethics, trust and values.
- Proficiency and ease in using business productivity tools and cutting edge technology in your everyday work; (We use Microsoft Office Suite and other internal applications & assessment related tools.)
- Exceptional listening skills and the ability to keep up with evolving business needs through flexibility and rapid integration of new concepts.
- A basic understanding of applicable federal, state and local codes, regulations, policies and procedures as they relate to physical & legal property changes.
- Experience, Qualifications, Knowledge, Skills
WE ARE LOOKING FOR CANDIDATES WITH:
- Customer Focus/Orientation – Demonstrates a dedication and drive towards meeting and exceeding the expectations and requirements of both internal and external customers. Understands the importance of customer input in developing solutions, and can establish and maintain effective and productive professional relationships with customers.
- Problem Solving – Ability to use rigorous logic and analytical methods to solve difficult problems with effective solutions. Uses all pertinent resources to gather information and answers and has the ability to see hidden or masked problems. Demonstrates sound analysis and looks beyond the obvious for a thoughtful solution.
- Interpersonal Savvy – Can relate well to diverse customers, both inside and outside the organization. Ability to build appropriate and effective rapport through constructive and effective professional relationships. Uses diplomacy, tact, and composure to defuse even high-tension situations comfortably.
- Technical Learning Skill – The ability to pick up on technical ideas and methods quickly and the ability to learn new skills and knowledge.
- Ability to Deal with Ambiguity – Can effectively cope with change and can comfortably handle risk and uncertainty in a manner that does not disrupt work.
- Three (3) years of increasingly responsible office or administrative support experience including at least two (2) years of independent administrative or financial responsibility working within a group or team of professional, technical or management staff
- Knowledge of laws and regulations regarding property assessment processes and ability to interpret and apply those laws and regulations, or the ability to interpret other complex laws and regulations and apply those laws, and communicate this information in an understandable manner to tax payers
- Two (2) years of experience using a computer and operation-specific software such as Excel, Work and Outlook, as well as other database programs. This experience should include developing and working with complicated spreadsheets, using form/letter templates, receiving and sending information in these formats via email and updating information in a mainframe database
- Organized, accurate, and attention to detail with a demonstrated ability to prioritize a large volume of work and to complete a multi-task workload both as a team player and independently
- Customer service experience to answer questions, resolve issues; to include assisting angry/hostile customers in a professional and courteous manner
- Supplemental Information
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
COVID-19 Vaccination Requirement
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.
As a condition of employment, prior to a final offer of employment, you will be required to:- submit proof of vaccination, or
- have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
This exciting employment opportunity is open to all qualified candidates. A resume and cover letter and answers to the supplemental questions that explains how your education and experience makes you the best candidate for this position are required.
Please contact Richard Watson, at 206-263-2356, or richard.watson@kingcounty.gov if you have any questions regarding this opportunity.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
WORK LOCATION: The primary work location for this position is the King County King Street Center, 201 S. Jackson St., 7th Floor, Seattle, WA. Remote, telework is currently required for this assignment, with some in office work based upon business necessity and assignments.
WORKING CONDITIONS: The work is performed mainly in an office and remote telework setting. Our offices in the King County King Street Center operate under a fragrance, plant and scent free policy. This policy is intended to promote a safe and healthy work environment for all employees. Any employee selected for this promotional assignment will be required to comply with this policy. See above for COVID-19 vaccination requirements.
The work associated with this position will be performed remotely, with some required in office support to our staff, at least through Fall 2022 in compliance with King County’s telecommuting mandate.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. There will be situations where the employee is required to report to a County worksite. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.
To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
Sound interesting? Put your skills to work!
This position is represented by OPEIU, L8.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
-
01Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
- Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
- No.
02If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff03Do you have three (3) years of increasingly responsible office or administrative support experience?- Yes
- No
04Do you have at least two (2) years of independent administrative or financial responsibility working within a group or team of professional, technical or management staff- Yes
- No
05Do you have knowledge of laws and regulations regarding property assessment processes and ability to interpret and apply those laws and regulations, or the ability to interpret other complex laws and regulations and apply those laws, and communicate this information in an understandable manner to customers?- Yes
- No
06If you answered Yes to Question 5 above, please explain and detail your relevant experience.07Do you have two (2) years of experience using a computer and operation-specific software such as Excel, Work and Outlook, as well as other database programs?- Yes
- No
08If you answered Yes to Question 7 above please explain your relevant experience and the programs used?09Do you have at least two (2) years of customer service experience?- Yes
- No
10If you answered Yes to Question 9 above please explain your relevant experience?Required Question