Administrator III
King County
Seattle, WA
Full-time
Administration / Clerical
Posted on August 22, 2024
Salary
$105,456.00 - $127,462.40 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2024BB22485
Department
MTD - Metro Transit
Division
Rail
Opening Date
08/21/2024
Closing Date
9/8/2024 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
C4 : PROTEC17-P&T-MTD
Full- or Part-Time
Full Time
King County Metro's Transit Department has an exciting opportunity for two (2) Administrator III positions within Rail Division's, Business and Administration section. These leadership roles report to the Rail Administrative Services Superintendent or Chief, and collaborate with employees, colleagues, and stakeholders to deliver exceptional service while advancing the following strategic priorities within the division:
These roles also require effective communication with diverse stakeholders, proactive problem-solving, breaking down barriers, change management oversight, continuous improvement implementation, and fostering employee engagement to create a culture of care within the Division. The ideal candidates will excel in navigating an ambiguous work environment, possess leadership experience, and manage multiple competing priorities to deliver substantial results in a fast-paced setting. Additionally, the candidates should have a solid background in equity and social justice, with experience in enhancing opportunities and support for historically disadvantaged employee groups.
About Metro Transit's Link Light Rail Expansion
Metro Transit's Rail Division manages and maintains Sound Transit's Link Light Rail service, which currently spans a 24.5-mile route from Angle Lake to Northgate and 6.6-mile route from Redmond Technology to South Bellevue. By the end of 2026, the Light Rail is projected to expand to nearly 60 route miles, including the additional 11 new stations. These rail services complement Metro's expensive fixed-route bus system and mobility services. Puget Sound transit agencies are collaborating to create an integrated transit network that enables people to travel farther, faster, and more easily.
Position Information
Who May Apply: These positions are only open to current King County employees who have completed their initial probationary period or are a Term Limited Temporary (TLT) employee.
This recruitment will be used to fill two (2) Career Service vacancies and may be used to establish an eligibility list to full future Career Services vacancies in this classification that may occur within the next 12 months, or at the discretion of the hiring authority.
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of this work. As an Administrator III, you will also:
Lead a team to implement and oversee administrative support for the Division by:
We are looking for candidates who have:
Additional minimum qualifications include:
Work Schedule
The base work schedule is 40 hours per week, and normally day shift Monday through Friday, however, due to the 24 hour/7 day a week operation of a public transit service, this position may require off-shift work. The position is exempt from the Fair Labor Standards Act and is therefore not eligible for overtime pay.
Work Location
The work associated with this position will be performed predominantly in a hybrid work environment working both in the office and at home. The expectation is to be working on site 2-3 days a week. Employee will have access to shared workspaces at various Sound Transit facilities. Employee must reside in Washington State and within a reasonable distance to their worksite to respond to workplace reporting requirements.
The primary location for onsite work is the Operations and Maintenance Facility at 3407 Airport Way S, Seattle, WA. Some work out of other locations may be required, including the Operations and Maintenance Facility - East at 1925 120th Ave NE, Bellevue, WA and any future Sound Transit Link facilities.
Employee will be provided with a Sound Transit issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.
How to Apply
If you are interested in this position, please follow the application instructions carefully.
Required forms and application materials:
NOTE: Please answer ALL questions in the online employment application itself, with each of your jobs during the last 10 years listed (listing each position for each employer separately), duties explained, reasons for leaving etc.
Applicants who are unable to apply online should follow the instructions under Application Tips and FAQs at: www.kingcounty.gov/jobs .
Selection Process
Applicants will be screened for clarity, thoroughness, competitiveness, and written communication skills. The most competitive candidates may be invited to participate in a one or more interviews. Applications that are not complete or do not include the required attachments may be disqualified and not advance in the process.
Employment offers will be finalized after candidates have successfully completed a reference check.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Brenna Burbank Brenna, HR Analyst at brburbank@kingcounty.gov
Class Code: Administrator III 2810300
Union Representation: PROTEC17: Professional and Technical Employees, Local 17
If you have questions regarding this recruitment, please contact Brenna Burbank, HR Analyst at brburbank@kingcounty.gov .
#RailJobs
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
$105,456.00 - $127,462.40 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2024BB22485
Department
MTD - Metro Transit
Division
Rail
Opening Date
08/21/2024
Closing Date
9/8/2024 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
C4 : PROTEC17-P&T-MTD
Full- or Part-Time
Full Time
Summary
King County Metro's Transit Department has an exciting opportunity for two (2) Administrator III positions within Rail Division's, Business and Administration section. These leadership roles report to the Rail Administrative Services Superintendent or Chief, and collaborate with employees, colleagues, and stakeholders to deliver exceptional service while advancing the following strategic priorities within the division:
- Developing a Culture of Care
- Providing operational excellence
- Delivering on time expansions
- Maintaining healthy and resilient partnerships with Sound Transit, our partners in Rail Service Delivery
These roles also require effective communication with diverse stakeholders, proactive problem-solving, breaking down barriers, change management oversight, continuous improvement implementation, and fostering employee engagement to create a culture of care within the Division. The ideal candidates will excel in navigating an ambiguous work environment, possess leadership experience, and manage multiple competing priorities to deliver substantial results in a fast-paced setting. Additionally, the candidates should have a solid background in equity and social justice, with experience in enhancing opportunities and support for historically disadvantaged employee groups.
About Metro Transit's Link Light Rail Expansion
Metro Transit's Rail Division manages and maintains Sound Transit's Link Light Rail service, which currently spans a 24.5-mile route from Angle Lake to Northgate and 6.6-mile route from Redmond Technology to South Bellevue. By the end of 2026, the Light Rail is projected to expand to nearly 60 route miles, including the additional 11 new stations. These rail services complement Metro's expensive fixed-route bus system and mobility services. Puget Sound transit agencies are collaborating to create an integrated transit network that enables people to travel farther, faster, and more easily.
Position Information
Who May Apply: These positions are only open to current King County employees who have completed their initial probationary period or are a Term Limited Temporary (TLT) employee.
This recruitment will be used to fill two (2) Career Service vacancies and may be used to establish an eligibility list to full future Career Services vacancies in this classification that may occur within the next 12 months, or at the discretion of the hiring authority.
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of this work. As an Administrator III, you will also:
Lead a team to implement and oversee administrative support for the Division by:
- Overseeing daily operations and supervising administrative staff. Act as a key strategic and technical adviser to the Rail Administrative Services Superintendent and other management staff, to provide administrative solutions.
- Directing the development and implementation of strategic goals, vision, workforce management, performance measures, strategies, and policies.
- Supporting the development of a skilled and effective team, managing, and mentoring staff, and providing expertise in administrative best practices.
- Addressing staffing resource gaps by allocating work assignments among administrative team.
- Establishing performance standards, initiating corrective actions as needed, and reviewing operational and administrative policies to recommend improvements to the Rail Division's leadership team.
- Developing and clarifying administrative policies and procedures in collaboration with Rail leadership, King County Metro Employee Services and Sound Transit personnel.
- Representing the section in various internal and external groups, project teams, committees and task forces on topics that affect section systems and service delivery
- Developing and managing administrative guidelines, processes, and procedures for administrative functions using tools like excel, word, PowerPoint, that assists administrative staff and evaluate performance and identify resource gaps.
- Supporting business teams in implementing significant administrative business process improvements through process improvement methodologies.
- Analyzing operational trends to optimize work assignments, staffing, absenteeism, leave usage, and forecasting future staffing needs.
- Building collaborative relationships with collective bargaining units (Unions), ensure consistent application of labor policies and contract provisions, investigating grievances, and support legal or contractual conflict resolution.
- Providing guidance on complex or sensitive issues to subordinate supervisors and staff.
Experience, Qualifications, Knowledge, Skills
We are looking for candidates who have:
- An associate degree or equivalent in Business Administration (or a related field)
- Experience in developing, supervising, and overseeing administrative functions performed for a workgroup, section and/or division or three (3) or more years of experience leading people in an advanced Business Administrative work group.
Additional minimum qualifications include:
- Strong commitment to equity, inclusion, and belonging for all employees.
- Proven experience in communication and internal employee engagement, including:
- Effective verbal and written communication skills.
- Ability to work well with diverse individuals and populations.
- Experience and passion for fostering positive, inclusive cultures that prioritize employee well-being and belonging.
- Demonstrated skill and experience in leading and supervising people, including:
- Developing and leading direct reports, supporting career growth, assigning challenging tasks, and effectively supervising administrative staff.
- Commitment to empowering, mentoring, and training staff, with a focus on process improvement and employee engagement.
- Building respectful, equitable relationship with employees and customers and solving problems for collective benefit.
- Demonstrating resilience, problem-solving skills, and capacity to handle challenging situations with composure and effectiveness.
- Demonstrated ability to be detail-oriented, organized, and show initiative and resourcefulness in independently resolving problems and ensuring quality work product.
- Skill in maintaining strict confidentiality in the handling of sensitive data and information involving matters internal to Metro, as well as external matters involving suppliers, contractors, and vendors.
- Data analysis skills that support the ability to make data-driven decision, identify trends, and track program effectiveness.
- Demonstrated strong attention to detail. Proven ability to multi-task and remain organized in a fast-paced environment with multiple deadlines and changing priorities.
- Time management skills that demonstrate the ability to manage competing priorities, multiple projects, and daily responsibilities in an effective and efficient manner.
- Intermediate level proficiency with software and tools generally used by business and administrative staff, including Office products such as Outlook, Work, Excel, Teams and Sharepoint.
- A valid Washington State Driver's License with acceptable driving record.
Supplemental Information
Work Schedule
The base work schedule is 40 hours per week, and normally day shift Monday through Friday, however, due to the 24 hour/7 day a week operation of a public transit service, this position may require off-shift work. The position is exempt from the Fair Labor Standards Act and is therefore not eligible for overtime pay.
Work Location
The work associated with this position will be performed predominantly in a hybrid work environment working both in the office and at home. The expectation is to be working on site 2-3 days a week. Employee will have access to shared workspaces at various Sound Transit facilities. Employee must reside in Washington State and within a reasonable distance to their worksite to respond to workplace reporting requirements.
The primary location for onsite work is the Operations and Maintenance Facility at 3407 Airport Way S, Seattle, WA. Some work out of other locations may be required, including the Operations and Maintenance Facility - East at 1925 120th Ave NE, Bellevue, WA and any future Sound Transit Link facilities.
Employee will be provided with a Sound Transit issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.
How to Apply
If you are interested in this position, please follow the application instructions carefully.
Required forms and application materials:
- Submit an online employment application, completed at www.kingcounty.gov/jobs , and complete all answers to the supplemental questions.
- Attach a resume.
- Attach a cover letter that describes your interest in this position and how you meet or exceed qualifications.
NOTE: Please answer ALL questions in the online employment application itself, with each of your jobs during the last 10 years listed (listing each position for each employer separately), duties explained, reasons for leaving etc.
Applicants who are unable to apply online should follow the instructions under Application Tips and FAQs at: www.kingcounty.gov/jobs .
Selection Process
Applicants will be screened for clarity, thoroughness, competitiveness, and written communication skills. The most competitive candidates may be invited to participate in a one or more interviews. Applications that are not complete or do not include the required attachments may be disqualified and not advance in the process.
Employment offers will be finalized after candidates have successfully completed a reference check.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Brenna Burbank Brenna, HR Analyst at brburbank@kingcounty.gov
Class Code: Administrator III 2810300
Union Representation: PROTEC17: Professional and Technical Employees, Local 17
If you have questions regarding this recruitment, please contact Brenna Burbank, HR Analyst at brburbank@kingcounty.gov .
#RailJobs
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12paid holidays each year plus twopersonal holidays
- Generous vacation and paid sick leave
- Paid parental,family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
