Analytics & Informatics Team Manager

King County   Seattle, WA   Full-time     Information Services / Technology (IT)
Posted on November 16, 2022
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Summary

The Analytics & Informatics Team Manager provides leadership, vision, and direction for all aspects of the Analytics & Informatics Team, including strategic, policy, programmatic, budget, and continuous quality improvement oversight in collaboration with the Section Chief and Deputy Chief. The position is responsible for managing the planning and implementation of informatics and analytics strategic priorities; managing, mentoring, and leading staff; and cultivating and maintaining relationships with stakeholders and partners. The position provides direction for collecting, managing, analyzing, and interpreting the Department’s communicable disease and immunization data, including COVID-19, general communicable diseases (e.g., vaccine-preventable diseases, enterics, foodborne illness, zoonotics, healthcare associated infections), acute and chronic hepatitis, immunizations, and emerging diseases. 
 
The position develops strategic proposals and priorities that will affect both near- and long-term program direction in collaboration with the Section Chief and Deputy Chief. The Analytics and Informatics Team Manager acts as a liaison with internal programs (e.g., Communications; Assessment, Policy Development and Evaluation; Community Health Services; Department of Community and Human ServicesKing County Information Technology, Emergency Medical Services) and external partners (healthcare system response partners, the Washington State Department of Health, healthcare facilities, external community and educational partners, and the public) to establish informatics and analytics strategies to support surveillance and public health decision-making for the Department related to policy decisions and resource allocation.
 
As member of the Communicable Disease Epidemiology and Immunization (CD-Imms) Section Management Team, the incumbent provides input on policies, procedures, and the organizational structure of the Section, contributes to the Section’s Business Plan, and creates a culture of a healthy organization by supporting employee engagement and professional growth opportunities, policies that promote anti-racist and trauma-informed approaches, and practices that strengthen role clarity, decision-making processes, and cross-team collaboration.
 
The position reports to the Deputy Chief and consults directly with the CD-Imms Chief.

COMMITMENT TO EQUITY AND SOCIAL JUSTICE: 
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
 
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
 
To learn more, please visit http://www.kingcounty.gov/equity   

Job Duties

Specific Duties: 
Job Function #1: Provide technical subject matter expertise for the development and implementation of analytics and informatics strategies that support surveillance and public health decision-making (0.4 FTE)

  • Recommend strategies and provide oversight for designing, collecting, processing, integrating, analyzing, interpretating, and reporting on communicable disease and immunization data. Advise on the development and use of public health databases, information management, analytical and reporting tools, and resources needed to improve timeliness, completeness, and quality of notifiable condition reporting to support public health policies, resource allocation, and decision-making for the Department and King County government.
  • Ensure that the Section has a plan for data modernization by assessing the Section’s existing public health information systems and developing strategic approaches to maintaining and strengthening the Section’s data capabilities effectively and efficiently. Ensure data modernization plans align with efforts at the state level, as well as with other partners within the health department (e.g., other sections in the Prevention Division and the Department).
  • Provide direction and technical oversight on analytics strategies and methodologies needed to meet the Section’s notifiable condition reporting and surveillance needs and establish and evaluate priorities to guide allocation of resources within the team.  Work collaboratively with key partners within and outside the CD-Imms Section and the health department to use data to help guide development of public health policies and resource allocation.  Leverage partnerships within and outside the CD-Imms Section to ensure the Department’s strategic objectives are met. Recommend and develop new local data systems and reporting strategies in conjunction with other health agencies at the state and federal levels. Oversee and inform the development of projects by consulting with internal or external partners to identify needs and build technical requirements for solutions.
  • Oversee, inform, and support implementation of public reporting and sharing of communicable disease and immunizations data.
  • Coordinate with the Public Health—Seattle & King County (PHSKC) Compliance Office, King County Information Technology, and data sharing partners to implement controls on accessing, using, and releasing communicable disease and immunization data, by developing strategies for strong data governance and privacy protections.
  • Champion and implement data practices (collection, analysis, interpretation, reporting) to advance the program’s equity values.
  • Present data to and respond to data requests from PHSKC leadership, elected officials, the PHSKC Communications Team, the City of Seattle, and the King County Office of Performance, Strategy & Budget upon request of the Section Chief.
  • Interpret data and respond to media and public inquiries pertaining to reports or data produced by the Analytics and Informatics Team.
  • Represent the Analytics and Informatics Team at local and national meetings and conferences.
Job Function #2:  Support analytics and informatics business operations within the Section, Division, and Department (0.4 FTE)
  • Develop business plans to support Analytics and Informatics Team operations, in collaboration with the Section Chief and Deputy Chief. 
  • Make recommendations to improve business productivity and performance related to collection and analysis of communicable disease and immunization data. 
  • Oversee the daily operations of the Analytics and Informatics Team. 
  • Strategize the resource and staffing needs of the program, including assessing training needs and promoting training opportunities, to meet the business objectives of the program.
  • Support clarity in roles and responsibilities for positions on the team.
  • Identify and develop new sources of funding for programs and services. 
  • Coordinate with Section Fiscal lead to develop budgets that support business needs by helping to prepare budget proposals and justifications.
  • Coordinate with King County Information Technology and other partners on policies and investments that support the Section’s strategic priorities.
  • Represent the Section on issues related to communicable disease surveillance as it relates to informatics, reporting, analytics, policy metrics, and program evaluation. 
Job Function #3: Strategize staffing needs and supervise staff (0.2 FTE)
  • Oversee staffing structure, policies, and processes. Analyze opportunities for improvements and manage resulting changes. Strategize the staffing needs of the team, including assessing training needs and promoting professional growth opportunities. Support clarity in roles and responsibilities for new positions.
  • Support hiring of staff. 
  • Supervise, mentor, train, develop, and evaluate staff. 
  • Manage personnel matters such as monitoring performance, providing feedback, and developing training plans.
  • Provide oversight, direction, mentorship and support of technical staff to support the completion of project deliverables.
  • Initiate and organize program meetings to promote collaboration across internal teams and external partners.
  • Ensure efficient and effective operations in fulfillment of the Program’s mission; lead continuous improvement activities related to operations and workforce.
  • Support active collaboration and positive working relationships among staff within the team and across the CD-Imms Section.
  • Build operational capacity, policies, partnerships, workforce, and skills to support the program in operating as an anti-racist organization.
  • Create a culture of a healthy organization and employee engagement by supporting work/life balance and professional development.


Experience, Qualifications, Knowledge, Skills

Required Qualifications:

  • Two (2) years of experience successfully leading an interdisciplinary workforce focused on communicable disease applied epidemiology. Experience developing and leading innovative informatics and data analysis strategies that support disease surveillance, control, and prevention activities. 
  • Three (3) years of advanced hands-on experience using public health principles to guide data procurement, linkage, management, analysis, reporting, and quality assurance. Advanced skill in gathering and interpreting data used in epidemiological analysis, and interpreting statistical data to inform public health decision-making, including development of policies and resource allocation.
  • Demonstrated skill in cultivating relationships to build effective teams; coordinating complex programs between and within multiple organizations; building consensus among individuals with conflicting viewpoints; and advanced skill in negotiation, problem solving, conflict resolution and decision making. 
  • Demonstrated experience with program planning and evaluation with a focus on quality improvement.
  • A robust and adaptable executive skill set including strong leadership, organization, and strategic thinking; demonstrated ability to be self-directed and adaptable, working in a multi-faceted and sometimes ambiguous environment; ability to track, prioritize and manage multiple issues and competing priorities. Advanced written and verbal communications skills, including effectively presenting epidemiological and statistical data in papers and reports to a variety of audiences, and making effective formal presentations to internal and external audiences with diverse opinions and considerations.
  • Demonstrated ability to incorporate principles of equity and social justice into program development and implementation. Strong understanding and demonstrated application of data equity principles in data policies, practices, and systems development.
  • Demonstrated effective experience related to supervisory and mentorship skills including knowledge of disciplinary personnel actions and labor relations. Experience supporting a culture of continuous learning partnering with team members on agreed expectations for how work will be accomplished; educating the team by sharing knowledge, using a coaching and mentoring approach, and exposing the team to learning and development opportunities; and supporting, recognizing, valuing, and connecting with staff to support their personal and professional well-being.
Desired Qualifications:
  • Five (5) years of advanced hands-on experience using public health principles to guide data procurement, linkage, management, analysis, reporting, and quality assurance. Advanced skill in gathering and interpreting data used in epidemiological analysis, and interpreting statistical data to inform public health decision-making, including development of policies and resource allocation.
  • Experience working in a governmental (preferably public health) environment subject to HIPAA and other data privacy regulations.
  • Masters level degree in epidemiology, biostatistics, informatics, or a related field.
  • Experience implementing continuous process improvement 
  • Experience with acquisition of grants
  • Experience with supervision, management, and mentorship in a setting with union represented employees. 

 

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement:
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer:
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply:
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

APPLICATION PROCESS:
A complete application packet will consist of the following:
  • NEOGOV/Government Jobs on-line or paper application
  • Supplemental questions
Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or resumes are not accepted in lieu of a completed application. Do not copy and paste content from a CV or resume as a substitute for answering the supplemental questions. Answers to the supplemental questions will be used to identify eligible candidates for this position; please provide detailed responses to these questions. 
  • The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring.
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities, work location and working hours.
NECESSARY SPECIAL REQUIREMENTS:
  • The selected candidate must pass a thorough background investigation.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.
Work Schedule: Monday through Friday, 40 hours per week, which may include evenings and weekends. This position is Fair Labor Standards Act exempt and is not overtime eligible. 

Telecommuting:
The work associated with this position will be performed through teleworking with reporting to office location, and in person meetings as needed. Possible return in the office 1-2 days TBD. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
 
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
   
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  


Union Affiliation: This position is not represented by a labor union.

CONTACT: For information regarding the application process, please contact Sarah Dunkinson (sdunkinson@kingcounty.gov).   

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Do you have at least 3 years of progressively responsible experience in a public health setting/field related to informatics and analytics?
  • Yes
  • No
02
If you answered yes to the previous question, describe your experience. Please include where you worked and responsibilities, including developing and leading innovative strategies that support disease surveillance, control, and prevention activities. Please note if this work was at a local, state federal, or tribal public health agency.
03
Do you have at least 2 years of experience leading an interdisciplinary team, including supervisory, management, and mentorship experience?
  • Yes
  • No
04
If you answered yes to the previous question, please describe your experience including where you worked and responsibilities. Please note if this work was at a local, state, federal, or tribal public health agency. If you answered no, please put N/A.
05
Do you have experience analyzing, interpreting and communicating epidemiological and statistical data to diverse audiences?
  • Yes
  • No
06
If you answered yes to the previous question, please describe your experience, including your specific role, the number of years of experience and the target audience(s) you have communicated with.
07
Do you have experience building relationships with stakeholders internal and external to an organization?
  • Yes
  • No
08
If you answered yes to the previous question, describe your work with building relationships with stakeholders internal and external to an organization and the most significant challenges you have faced interacting with stakeholders. as well as your strengths in this area.
09
The person in this position will need to lead others in addressing racism as a public health crisis. Do you have knowledge or experience incorporating principles of equity and social justice into program development and implementation?
  • Yes
  • No
10
If you answered yes to the previous question, please describe your experience.
11
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
12
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question