Area Manager
King County
Seattle, WA
Full-time
Health Administration
Posted on April 12, 2025
Salary
$131,353.04 - $166,497.76 Annually
Location
WA 98034, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2025CJ23880
Department
DPH - Public Health
Division
Community Health Services
Opening Date
04/11/2025
Closing Date
4/27/2025 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
Z3 : KC Personnel Guidelines
Full- or Part-Time
Full Time
Hours/Week
40 hours/week
Public Health - Seattle King County , Community Health Services (CHS) is seeking an experienced, effective and dynamic Area Manager (Health Services Administrator II) to lead exceptional teams committed to serving the public and making a difference. This will require a leader who is versatile, can travel and be agile to meet changing demands on a daily basis. They will work collaboratively with King County partners and community partners to manage operations and services with equitable and high-quality care.
This leadership position will oversee multiple sites and programs spanning across North and East King County. Programs include Parent Child Health programs and Dental.
The Parent Child Health (PCH) North Regional Teams are comprised of a multidisciplinary team of administrative staff, Community Health Workers, Nutritionists, Nutrition Assistants, Public Health Nurses, and Social Workers. Staff provide First Steps (Maternity Support Services [MSS]/Infant Case Management [ICM]) and WIC (Women Infant and Children Supplemental Food Program) services. Services are provided remotely from the office, in person, or in the field. The PCH North Regional Teams rotate to 10 service locations across the county. Service sites are at county locations or community partner sites. Priorities for the PCH Teams include expanding our services into the community to increase access and visits, be racially equitable in client care and services, and improving parent and child health outcomes.
At Renton Public Health Center, in addition to PCH and WIC, there is a dental clinic serving clients ages 1 through 18 years old, Medicaid eligible parents, low-income pregnant women, and adults 19+, and those living homeless. The site also provides services through PCN-Children with Special Health Care Needs (CSHCN) program, supporting access to medical care and other resources to promote growth and development. In addition, the site provides other services, such as enrollment into Medicaid and other health insurance, ORCA Lift (transportation benefit for low-income people), and water kit testing.
The Area Manager oversees all aspects of operations including direct supervision of management teams and responsibility for performance to meet program targets and budget goals and objectives. The Area Manager is pivotal in building and maintaining a work environment that instills the CHS Guiding Principles and King County True North values. This includes promoting a culture of service that champions diversity, teamwork, continuous improvement, shared success, and client-centered care. The Area Manager works in collaboration with program staff, supervisors and staff to advance race equity and health equity. This includes investment and intention in staff development with a strength-based approach.
The Area Manager is the operational leader in collaboration with the CHS Regional Health Administrators, CHS Leadership, Medical and Dental Directors, Program Managers, Operations staff, and Finance Manager. They provide programmatic, budget, and quality oversight of the programs rendered. The Area Manager must also keep in mind connections to other CHS programs. The Area Manager works closely with Human Resources, Labor Relations, Professional Services and Administration Sections to ensure that the Health Centers implement sound business practices and standard work.
In order to assure access to quality services, the Area Manager helps to develop and nurture relationships and partnerships with community organizations, health care organizations and systems, human/social service agencies, schools, and local/tribal governments. The Area Manager will support or create partnerships to provide integrated co-located services within Public Health Centers and community partner sites.
Individually and collectively, Area Managers play a leadership role in implementing the Public Health Center system priorities established by CHS. Our focus is finding people in need, serving them well, and taking care of business. We aspire to a work culture based on principles of equity and social justice, respect for people, continuous improvement, and being trauma informed.
Background
Community Health Services operates King County's Public Health Centers and delivers a variety of services and resources through its programs, partnerships and comprehensive services. We embody King County's vision of health, well-being, and racial equity - every day for everyone. We aim to strengthen our community's safety net services and partnerships to deliver equitable and responsive health care for marginalized communities. Today, we are nearly 650 employees strong, constituting one-third of Public Health as the largest division in the department.
Commitment To Equity and Social Justice
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.
To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx
Work Schedule
This non-represented position is designated exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. This is five day a week schedule with a normal work week; Monday - Friday from 8:00 a.m. to 5:00 p.m. Hours will vary; some evening and weekend hours required.
Work Location
Given the importance of leading the culture of these teams, this position is expected to report on-site. Position will work from multiple locations to support staff and site-specific needs.
Primary office spaces are at:
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
This position is responsible for leading, directing and evaluating the strategic direction and overall business plans of highly complex multiple health centers/programs with large funding sources and several levels of supervision:
Our ideal candidate will demonstrate the following (Minimum):
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply
The vacancy is open to all qualified applicants.
Application Process
The following items are required to be considered for this vacancy:
Necessary Special Requirements
Non-Represented
Contact
For more information about the application process please contact Christina Jamerson at cjamerso@kingcounty.gov .
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
$131,353.04 - $166,497.76 Annually
Location
WA 98034, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2025CJ23880
Department
DPH - Public Health
Division
Community Health Services
Opening Date
04/11/2025
Closing Date
4/27/2025 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
Z3 : KC Personnel Guidelines
Full- or Part-Time
Full Time
Hours/Week
40 hours/week
Summary
Public Health - Seattle King County , Community Health Services (CHS) is seeking an experienced, effective and dynamic Area Manager (Health Services Administrator II) to lead exceptional teams committed to serving the public and making a difference. This will require a leader who is versatile, can travel and be agile to meet changing demands on a daily basis. They will work collaboratively with King County partners and community partners to manage operations and services with equitable and high-quality care.
This leadership position will oversee multiple sites and programs spanning across North and East King County. Programs include Parent Child Health programs and Dental.
The Parent Child Health (PCH) North Regional Teams are comprised of a multidisciplinary team of administrative staff, Community Health Workers, Nutritionists, Nutrition Assistants, Public Health Nurses, and Social Workers. Staff provide First Steps (Maternity Support Services [MSS]/Infant Case Management [ICM]) and WIC (Women Infant and Children Supplemental Food Program) services. Services are provided remotely from the office, in person, or in the field. The PCH North Regional Teams rotate to 10 service locations across the county. Service sites are at county locations or community partner sites. Priorities for the PCH Teams include expanding our services into the community to increase access and visits, be racially equitable in client care and services, and improving parent and child health outcomes.
At Renton Public Health Center, in addition to PCH and WIC, there is a dental clinic serving clients ages 1 through 18 years old, Medicaid eligible parents, low-income pregnant women, and adults 19+, and those living homeless. The site also provides services through PCN-Children with Special Health Care Needs (CSHCN) program, supporting access to medical care and other resources to promote growth and development. In addition, the site provides other services, such as enrollment into Medicaid and other health insurance, ORCA Lift (transportation benefit for low-income people), and water kit testing.
The Area Manager oversees all aspects of operations including direct supervision of management teams and responsibility for performance to meet program targets and budget goals and objectives. The Area Manager is pivotal in building and maintaining a work environment that instills the CHS Guiding Principles and King County True North values. This includes promoting a culture of service that champions diversity, teamwork, continuous improvement, shared success, and client-centered care. The Area Manager works in collaboration with program staff, supervisors and staff to advance race equity and health equity. This includes investment and intention in staff development with a strength-based approach.
The Area Manager is the operational leader in collaboration with the CHS Regional Health Administrators, CHS Leadership, Medical and Dental Directors, Program Managers, Operations staff, and Finance Manager. They provide programmatic, budget, and quality oversight of the programs rendered. The Area Manager must also keep in mind connections to other CHS programs. The Area Manager works closely with Human Resources, Labor Relations, Professional Services and Administration Sections to ensure that the Health Centers implement sound business practices and standard work.
In order to assure access to quality services, the Area Manager helps to develop and nurture relationships and partnerships with community organizations, health care organizations and systems, human/social service agencies, schools, and local/tribal governments. The Area Manager will support or create partnerships to provide integrated co-located services within Public Health Centers and community partner sites.
Individually and collectively, Area Managers play a leadership role in implementing the Public Health Center system priorities established by CHS. Our focus is finding people in need, serving them well, and taking care of business. We aspire to a work culture based on principles of equity and social justice, respect for people, continuous improvement, and being trauma informed.
Background
Community Health Services operates King County's Public Health Centers and delivers a variety of services and resources through its programs, partnerships and comprehensive services. We embody King County's vision of health, well-being, and racial equity - every day for everyone. We aim to strengthen our community's safety net services and partnerships to deliver equitable and responsive health care for marginalized communities. Today, we are nearly 650 employees strong, constituting one-third of Public Health as the largest division in the department.
Commitment To Equity and Social Justice
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.
To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx
Work Schedule
This non-represented position is designated exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. This is five day a week schedule with a normal work week; Monday - Friday from 8:00 a.m. to 5:00 p.m. Hours will vary; some evening and weekend hours required.
Work Location
Given the importance of leading the culture of these teams, this position is expected to report on-site. Position will work from multiple locations to support staff and site-specific needs.
Primary office spaces are at:
- Northshore Public Health, 13030 121 st Way NE, Kirkland, WA 98034
- Eastgate Public Health Center, 14350 SE Eastgate Way, Bellevue, WA 98007
- Renton Public Health Center, 3201 NE 7 th St, Renton, WA 98056. Located at the Renton Technical College, Building M.
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Job Duties
This position is responsible for leading, directing and evaluating the strategic direction and overall business plans of highly complex multiple health centers/programs with large funding sources and several levels of supervision:
- Direct the daily operations of multiple sites and programs; lead a culture of improvement; monitor and assess safety and security of staff and site; and develop, prioritize and implement program goals and objectives.
- Staff support, performance and development; supervisory support; manage/support/address staff performance and engagement, hire, train, coach, and follow progressive disciple when needed. Assess training needs and promote training opportunities.
- Evaluate staffing patterns to ensure sufficient staffing or staffing model meets program and department goals, service demand, and quality of services.
- Collaborate with staff, colleagues, managers and division deputy/director to develop and implement program initiatives; ensure compliance with policies and procedures.
- Organize, monitor and manage site services. Assess scheduling; analyze information to plan program changes, make recommendations to department administration to meet programmatic goals.
- Control, direct and maintain the use of all supplies and equipment assigned to the sites; assess and evaluate facility modifications; maintain a safe and secure working environment that complies with OSHA/WISHA standards.
- Identify community needs and make recommendations in services; collaborate with other health care providers to determine how best to meet the needs of the community.
- Administer labor agreements; may sit at negotiation table along with the department and County labor negotiator as designated.
- Develop, implement and monitor services and annual budgets; participate in budget planning and preparations; routinely evaluate and analyze expenditures and revenues; justify budget needs; authorize payments and make requests for capital expenditures. Explore health-related grants or outside funding to complement program goals; may monitor grants and contract compliance.
- Establish and maintain effective contact and collaboration with community leaders/partners, other health-care providers, specific at-risk populations and the community; investigate complaints on matters pertaining to the service center or programs; represent the organization in a variety of settings on public health issues; make presentations and provide information on programmatic services.
- Washington State Driver's License and/or the ability to travel throughout Seattle and King County to areas with limited or no public transportation in a timely manner.
- Perform other duties as assigned.
Experience, Qualifications, Knowledge, Skills
Our ideal candidate will demonstrate the following (Minimum):
- Commitment to racial and social justice and promoting the healing and resilience in clients and communities who have experienced marginalization and/or trauma.
- Demonstrate mission driven leadership and inspire a service first mentality towards our clients.
- Create and foster teams who work collaboratively towards continuous quality improvement practices, maintain a client-centered approach to responsive and equitable care and create an environment that balances accountability with supportive learning opportunities.
- Manage and supervise staff, operations, and program service delivery of a health care facility in an efficient and fiscally responsible manner.
- Apply experience and knowledge of the social drivers of health and the issues that influence health disparities in order to improve access to services to and quality of services in a clinic setting and field/home setting.
- Demonstrate respect in actions and communicates and relate well to all people regardless of their status, position, or background; effective at building relationships; comfortable providing corrective feedback or taking difficult actions when necessary.
- Create a work environment where people can thrive; seeks input from those closest to the work; understands how to bring the best out of people; makes individuals feel their contributions and work is important to the success of the organization
- Establish and maintain effective relationships with division and department leaders.
- Experience and ability managing staff in a unionized work environment.
- Experience managing operations at multiple sites and with various different programs.
- Experience in functioning in collaborative leadership structure and in a highly matrixed organization.
- Experience in building community partnerships.
- Excellence in written and oral communication.
- Excellence adaptability, problem solving, and mediating skills.
- Experience leading and facilitating large groups of people.
- Experience leading discussions/learning and revising policies and practices on race, equity, and social justice.
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply
The vacancy is open to all qualified applicants.
Application Process
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
- Resume
- Cover Letter
Necessary Special Requirements
- The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
- The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
- For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring . For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en .
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
- Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
- When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
- If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.
Non-Represented
Contact
For more information about the application process please contact Christina Jamerson at cjamerso@kingcounty.gov .
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12paid holidays each year plus twopersonal holidays
- Generous vacation and paid sick leave
- Paid parental,family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
