Assistant Personal Health Services Supervisors (A-PHSS) for the Isolation and Quarantine facilities

King County   Seattle, WA   Full-time     Administration / Clerical
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Posted on August 30, 2020
Summary

Public Health- Seattle & King County values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. 
 
As King County continues to take an aggressive approach to fighting the effects of COVID-19, we are asking for your help. Public Health Center is hiring Assistant Personal Health Services Supervisors (A-PHSS) for the Isolation and Quarantine facilities, a key strategy in King County’s comprehensive response to the COVID-19 pandemic.

The IQ sites operate 24/7 to serve a diverse population of children and adults, including people who are experiencing homelessness, recent immigrants and refugees, people with complex behavioral health conditions, and people with limited English proficiency. The scope of care at the I&Q sites includes vitals/symptom monitoring, chronic medical condition monitoring, behavioral health treatment, substance use disorder treatment and supportive management, medication support for chronic conditions, and discharge planning. Nursing care is provided in consultation with the on-call physician and in collaboration with on-site behavioral health providers.

This is a Term Limited Temporary/Special Duty position that reports to the Isolation & Quarantine Personal Health Services Supervisor (PHSS). This position, based at the Issaquah and/or Aurora site, supervises assigned nursing and medical assistant staff and oversees the clinical operation of the site. This position also provides direct clinical care to individuals who are confirmed or suspected COVID-19 cases.
 
Who may apply:

This position is open to all qualified applicants.
 
Work schedule and location:

Full and Part-Time positions are needed for nights and weekend shifts. Our Covid Care Sites are located throughout Seattle-King County and can change based on operational needs. COVID Care Site premium, night shift differential, and/or weekend differential apply.
 
Must be willing to work nights as this is a 24/7 operation.
 
 
 
Application requirements:
  • NEOGOV/Government Jobs on-line or paper application
  • Letter of interest
  • Completion of supplemental questions
  • You may attach multiple documents if you wish

Your application may be rejected as incomplete if you do not include the standard information in the application. Providing information only in a resume or a cover letter will not be considered a complete application. Responses such as "see my resume" or "see my cover letter" will not be considered a complete application.
 

Contact:
For more information contact Amy M. Curtis, BSN, RN, Healthcare Recruitment Specialist at amy.curtis@kingcounty.gov
 


 

Job Duties

  • Support PHSS to schedule staffing resources to meet changing patient census.
  • Provide professional and technical support to staff and troubleshoot daily delivery of client care.
  • Plan shift assignments and lead shift change report.
  • Collaborate with behavioral health supervisor to support integration and coordination of medical and behavioral health care delivery.
  • Lead cross-disciplinary provider huddles to ensure care continuity across shift change.
  • Support the PHSS and Area Manager in hiring, supervision and evaluation of assigned staff.
  • Assist PHSS with onboarding new staff.
  • Identify training needs for staff and facilitate staff development.
  • Review and use clinical and medical records to assess care quality and fidelity to policy and practice guidelines.
  • Assure adherence to infection control guidelines and appropriate PPE use.
  • Implement, monitor and evaluate service delivery systems and quality improvement efforts.
  • Provide direct patient care to I&Q guests as needed.
  • Provide ongoing coach and performance improvement for staff.
  • Assess clinical data to provide guests with discharge date and support discharge planning.
  • Contribute to development of protocols, policies, or patient materials.
  • Other duties as assigned.

Experience, Qualifications, Knowledge, Skills

  • Demonstrated ability to supervise nursing staff.
  • Demonstrated ability to carry out assignments and responsibilities reliably in a thorough, accurate, and timely manner.
  • Skill in trauma-informed care and harm reduction.
  • Skill in working with diverse populations and cultures.
  • Demonstrated knowledge of Microsoft Office applications (SharePoint, Outlook, Word and Excel).
  • Knowledge of electronic health record (preferably EPIC)
  • Knowledge of clinical and theoretical nursing process
  • Knowledge of Washington State law relating to nursing care (WAC 18.79)
  • Knowledge of continuous improvement techniques and principles
  • Knowledge of supervisory techniques and principles
  • Knowledge of personal safety techniques and principles
  • Skill in leadership and training
  • Skill in facilitation and problem-solving
  • Skill in time management and organization
  • Skill in initiating appropriate emergency response
  • Skill in developing policies, procedures and training materials
  • Skill in counseling staff and providing corrective feedback
 
Licensing/certification requirements:
 
  • Current Washington State Registered Nurse license in good standing.
  • Bachelor's degree in nursing science from an accredited school of nursing
  • Current Washington State Driver's License
  • Current CPR/BLS Certification for Healthcare Providers
  • Must be able to work nights
 
Desired qualifications:
 
  • Bilingual/bicultural
  • At least two years of clinical experience in adult inpatient or outpatient primary care.
  • At least two years of experience in a supervisory role.

Supplemental Information

This selection process may include but is not limited to: evaluation of application materials, testing and interviewing. For more information on our selection process, please refer to http://www.kingcounty.gov/health/about/hiring.htm

Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.

Staff may be required to play a role as a first responder in the event of a Public Health emergency.
 

Special requirements:

The selected candidate must pass a thorough background investigation.

Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law

Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.
 
Union affiliation:

This position is represented by WSNA.

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.
 

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Have you used an electronic health records system? If so, what systems are you proficient in using?
02
Have you ever been subject to review, challenges, and/or disciplinary action, formal or informal, by an ethics committee, licensing board, medical disciplinary board or related professional association?
  • Yes
  • No
03
Have you ever been involved, as a health service provider, in a malpractice claim or suit?
  • Yes
  • No
04
Have you ever had your license to practice nursing in any jurisdiction revoked, denied, suspended, reduced, or relinquished?
  • Yes
  • No
05
Do you have knowledge of any action pending before any licensing board(s) which could affect your license or ability to practice?
  • Yes
  • No
06
Do you possess BLS CPR for Healthcare Providers? If so, please attach documentation of your current BLS/CPR certification. If you do not, please describe how you would obtain certification by time of job offer. Failure to obtain this BLS/CPR certification will result in job offer being delayed or rescinded.
07
Please describe the aspects of your education, training, and experience that you feel will successfully support you in this position. Share your knowledge and any experience in the Isolation and Quarantine Facilities.
08
Describe strengths you bring to be successfully supporting staff and being a vital contributor to the management team. (The management team may include but is not limited to other assistant supervisors, supervisors, Nurse Manager, and site management.)
09
Share two examples that exemplify your management and leadership skills and reflect on where you want to grow as a leader.
10
Describe ways that you would both model and encourage trauma informed care and practice?
11
Describe your experiences interacting with others who have different backgrounds from your own. Share what you have learned and how you have applied this into your work.
12
Are you willing to provide options counseling?
  • Yes
  • No
13
Are you willing to work nights?
  • Yes
  • No
14
Which of the following best describes your response to the following question: Are you applying to this position as a Priority Placement Program Participant and is this position the same or lower percentage of full-time and do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
15
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question