Behavioral Health Administrative Service Organization Specialist, Project/Program Manager II

King County   Auburn, WA   Full-time     Administration / Clerical
Posted on September 23, 2022
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Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.


 King County's 
Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
 

The Behavioral Health Administrative Service Organization (BH-ASO) sits within DCHS, Behavioral Health and Recovery Division (BHRD) and is responsible for providing certain crisis services to anyone in the region who is experiencing a mental health or SUD crisis. The BH-ASO also provides certain mental health services and SUD services to people who are low income, uninsured, and/or not eligible for Apple Health (Medicaid).  

The BH-ASO is hiring a BH-ASO Specialist, Project/Program Manager II to support the BHASO Project Manager, Crisis Triage Administrator, and Chief of Crisis Systems and Services, with implementation, coordination, and oversight of the BHASO work. This position reports to the BHASO Project Manager.


 WHO MAY APPLY: 

This position is open to all qualified candidates that meet the minimum qualifications. 

REQUIRED MATERIALS: 

Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: 

This is a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) position anticipated to end September 2023, but subject to change dependent on operational need. This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. 

Teleworking Requirement 

The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
  

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situationsKing County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
    
 King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  

 

RECRUITER:  Annette Coleman, ancoleman@kingcounty.gov

Job Duties

  • Provide leadership, subject matter expertise on the BH-ASO contract and body of work, and project management support to drive project/program work plans to effectively implement contract requirements and identify /implement process improvements.
  • Track and monitor all contract deliverables and reports for accuracy and timely submission. Coordinate with BHRD leadership and staff to ensure timely adherence to all requirements. Communicate contract requirements and deadlines to BHRD staff and manage report review and submission process.
  • Draft reports, implement new processes to collect and report data, for both internal and external stakeholders. Review materials for accuracy, completeness, and compliance with BH-ASO contract requirements
  • In coordination with the BH-ASO Project Manager, lead or participate in annual desktop and on-site audit processes by managing audit timelines, communicating audit requirements to internal staff, reviewing matters for completeness.
  • Collaborate with the Crisis Triage Administrator and BHASO Project Manager and DCHS evaluation team to develop an evaluation plan, data collection and reporting, and other activities to support evaluation and learning on crisis systems and BHASO program dashboards.
  • Track BH-ASO funded services and collaborate with fiscal team to identify and track spending patterns and work resolve identified over or under spent allocations.
  • Facilitate and support meetings, including but not limited to meeting agendas, minutes and manage post meeting communications and action item tracking  
  • Under the direction of BHRD leadership, consult internally on work plan milestones, challenges, budget, and steps needed to deliver on deadlines. Coordinate and work in cooperation with BHRD, HCA and MCOs.
  • Participate in planning, policy analysis and development
  • Manage records retention process and records management responsibilities.
  • Collaborate with internal and external partners to support continuous quality improvement
  • Perform other related duties as assigned

Experience, Qualifications, Knowledge, Skills

  • Bachelor’s degree or four or more equivalent years of experience.
  • Experience analyzing contracts language and ability to provide program-specific rules, regulations and reporting requirements to internal staff and external stakeholders.
  • Experience providing board, committee, or similar, meeting support including but not limited to preparing agendas, taking meeting minutes, providing post meeting report outs, and information sharing and tracking action item follow-up.
  • Demonstrated ability or experience with records retention and management, including entering and tracking data, searching, retrieving, logging, and filing records or electronic files from databases.
  • Experience with, and an understanding of federal, state, and local government funding, as well as program mandates related to substance use disorder and/or mental health treatment.
  • Writing skills sufficient to compose, edit and maintain a variety of documents, reports and correspondence using correct spelling, grammar, and punctuation, with the ability to pay close attention to detail and proofread work carefully.
  • Project management knowledge and experience, including but not limited to tracking work assignments, deadlines, deliverables across programs and monitor progress, prioritizing workload, and adapting as necessary, managing and monitoring project budgets. Experience using Microsoft products or other project management software.
  • Experience using Microsoft office applications (Excel, Publisher, PowerPoint, SharePoint Outlook email, Teams, Power BI).
  • Understanding of social justice principles and commitment to advancing equity and inclusion.
  • Confidentiality: skilled in working with information that is sensitive in nature.   

Desired Qualifications:

  • Experience preparing presentations for external stakeholders or management
  • Knowledge of the behavioral health crisis system.
  • Experience reviewing, interpreting, and applying federal and state statute, including WAC, and RCW.
  • Advanced level knowledge of SharePoint.
  • Experience working with document retention schedules in a government setting.
  • Knowledge of health equity and why it matters.

 

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
Describe a time when you had to manage multiple deadlines or deliverables when you were not directly responsible for drafting the deliverable. Describe how you worked with others to meet deadlines and guarantees deliverables were completed on time.
04
Describe your level of experience with program or project management and budgets.
05
Describe your experience with federal, state, and local government funding, as well as program mandates related to substance use disorder and/or mental health treatment.
06
Describe your personal or professional experience with, or general understanding of, the behavioral health crisis system.
07
Define health equity and explain why it matters.

Required Question