Building Operations Section Manager - SDA/TLT

King County   Seattle, WA   Full-time     Management
Posted on September 17, 2022
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King County's Facilities Management Division (FMD) The Facilities Management Division (FMD) has a temporary development opportunity as the Building Operations Section Manager. This is a Special Duty Assignment (SDA)/Term Limited Temporary (TLT) position open to all qualified internal and external applicants.

 The term of the Special Duty/TLT should last approximately 6 months to a year, while Career Service recruitment is underway. King County employees must have pre-approval from Supervisor for an SDA.

King County is one of America's fastest-growing regions and Executive Dow Constantine is building partnerships and working with employees to meet the key challenges facing the Pacific Northwest in the 21st Century -- regional mobility, equity and social justice, and climate change.
 This role focuses on the daily building operations for the county and is the lead in designing and implementing strategies and projects that maintain present and future services necessary to meet our customer's needs. We are looking for a seasoned, operational leader who is an exceptional strategic thinker and is able to think outside the-box, break down barriers, and empower staff to continuously improve.
 This role involves daily interaction with staff from all levels in the organization including elected officials, agency stakeholders, and separate branches of government. This role requires the incumbent have exceptional strategic leadership and project management skills, a commitment to building and maintaining a diverse workforce, a driver of efficiency and innovation, and a desire to push self and others for successful results.
 Through the work of over 350 dedicated employees, FMD provides clean, environmentally sustainable and cost-effective work environments within a changing world.
The Building Operations Section (BOS) is the largest section of the FMD with a diverse staff of approximately 230 employees. The section is responsible for providing a full range of building maintenance services (interior and exterior maintenance, preventative maintenance, immediate response maintenance, and custodial services) in more than 35 buildings across the county with a combined total of 3.2 million square feet of space
 To learn more about FMD, visit our website at:
 As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
 We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities.
 With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
 To learn more, please visit
 King County has a strong and resilient economy and an environment where people and businesses can thrive. Located on Puget Sound in Washington State, and covering 2,134 square miles, King County is nearly twice as large as the average county in the United States. With more than 2 million people, it also ranks as the 13th most populous county in the nation.
 King County encompasses 39 cities and is truly an international destination, with more than 100 languages spoken in the region. More than 30 million tourists from all over the U.S. and the world visit King County every year. King County is home to the vibrant urban centers of Seattle and Bellevue, suburban areas, small towns, islands, and rural communities, as well as vast forests, spectacular mountains, glittering bodies of water, and productive farmlands. 
 Cities in King County frequently appear on "Best Places to Live" lists and is #34 on the 2017 Forbes "The Best Places for Business and Careers" List. As home to some of the world's most influential companies and industries, our leaders are committed to fostering a diverse and inclusive economy that benefits all. In addition, King County government was named by Forbes as one of the nation's top 200 employers in 2016. Many King County communities have highly rated schools, nationally recognized restaurants, vibrant recreation, and numerous cultural opportunities. Housing options range from single-family homes to high-rise apartments and condos to large country acreage. In King County, you'll find a community that suits you best, from urban neighborhoods, suburban developments with walkable amenities, to rustic rural settings.

Job Duties

Reporting to the Deputy Director of Operations. The Building Services Manager will:

  • Lead the day to day operations of the section. Ensure operational units meet deadlines and obligations.
  • Provide leadership and direction to the section in performance management, labor relations, hiring, and disciplinary recommendations.
  • Engage with senior management to create and craft workplace solutions which use data to inform and drive decision making.
  • Ensure key division initiatives designed to enhance consistency, accountability, and customer service (e.g., the computerized maintenance management system, service level agreements, productivity initiatives, and performance measures) are in place, fully operational, and in use by staff to facilitate the ongoing management of building operations and tenant relations.
  • Promote effective labor and employee relations. Participate in and support the negotiation of collective bargaining agreements, contract implementation and contract administration, including grievance processing.
  • Develop and implement operational business plans and budgets and ensure the most efficient and effective allocation of resources between preventative maintenance, emergency response and small-scale construction projects.
  • Support emergency response operations and ensure facility operability as required during emergency activation and/or during emergency declarations.

Experience, Qualifications, Knowledge, Skills

  • Are strong leaders who have broad experience and background managing building operations or business operations that include diverse functions spread over a broad geographical area.
  • Can provide strategic guidance to multi-faceted, complex organization including the use of organizational development tools and principles.
  • Understands and can execute directing emergency response operations.
  • Has a continuous improvement mindset. Understands LEAN principles and methodologies in order to provide value added services to customers.
  • Are great people leaders. Willing to address difficult problems immediately and in a transparent manner.
  • Able manage and supervise a diverse section with multiple levels of staff including coaching, mentoring, priority-setting, and measuring and evaluating work product.
  • Is composed during complex, sensitive and/or political situations.
  • Is a strong communicator. Can interact with various audience at all levels including elected officials and judges.
  • Is culturally aware and comfortable having conversations and taking actions regarding race and equity and social justice.
  • Being familiar a unionized work environment is highly desirable.

Supplemental Information

 This excellent opportunity to join King County government is open to all applicants.  
 A completed King County application (paper or electronic), a cover letter and a resume are required.
 If you have any questions about this, please contact Jessica Mango by email at , or by phone 206-477-9082
 The selected candidate must complete an annual Financial Disclosure Statement in accordance with the King County Code of Ethics, as well as successfully pass a thorough background investigation conducted by the Department of Adult and Juvenile Detention in order to be considered for a permanent position.
Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question