Business Analyst (Term Limited Temporary)

King County   Seattle, WA   Full-time     Information Services / Technology (IT)
Posted on May 10, 2022
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Summary

WHO MAY APPLY:
This position is open to the public as a term-limited temporary assignment and to King County employees as a special duty assignment.

DURATION: This assignment is benefit-eligible and is expected to last through December 31, 2022. 
 
SUMMARY:
This Term-Limited Temporary/Special Duty Business Analyst assignment provides an exciting opportunity to join the King County Sheriff’s Office and to apply your exceptional skills and imagination to planning, provide policy analysis and development, systems development, technology implementation and program development and/or coordination. The incumbent will report to the Technical Services Division Captain and coordinate day to day efforts with the Records Unit and Crime Analysis Unit teams.  
If selected for this position  you  will be working collaboratively with all King County Sheriff’s Office Departments, outside agencies, and vendors including but not limited to CJIS/WASPC, Advanced Training Unit (ATU), Communications Center (911), Mark43 Records Management System personnel to ensure needs of stakeholders are understood and communicated.  This assignment will include revision and development of department policies and procedures and training as it applies to report writing through the Mark43 Records Management System and the National Incident Based Reporting system (NIBRS) to ensure accurate crime statistic reporting.  
 
The mission of the King County Sheriff's Office (KCSO) is to be a trusted partner in fighting crime and improving the quality of life for our residents and guests.  The hallmarks of service in the Office are Integrity, Teamwork, Service and Leadership.  The KCSO strives to develop trust in our community by demonstrating transparency and accountability.  
 
 

 JOB DUTIES:
Responsibilities include, but are not limited to:
 
  • Research, study and analyze a variety of operational and management issues to determine deficiencies; identify and recommend solutions, improvement, and alignment with best practices. 
  • Facilitate groups and lead project teams in process improvement activities.  Coach teams on applying process/system analysis methodologies and techniques to issues such as staffing and resource utilization, workload planning and scheduling, work processes and procedures, and organizational structure; develop or revise policies, processes or systems to increase efficiency and cost effectiveness.
  • Support the education and training of multidisciplinary team members, front line staff, and leaders in process improvement principles and techniques.
  • Develop reports and make presentations to diverse audiences.  
  • Identify and develop measurement tools and indicators; collect, analyze and evaluate data to determine inefficiencies or weaknesses; provide recommendations for corrective measures.
  • Develop and implement process improvement tools to ensure systems and practices comply with laws, codes, policies, contracts and agreements.
  • Design performance feedback systems and visual management tools to assess the resolution of business process deficiencies.
  • Prepare reports, flow charts, organizational charts, graphs, and other documents summarizing findings and recommendations; present to stakeholders.
  • Implement or assist in implementing identified solutions; work with vendors and other external resources where required to ensure successful problem resolution.  Coordinate new systems into the work area and train users in new systems and methods.

EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS
Knowledge of analysis, design, and development of a variety of business systems
Knowledge of performance auditing and quality assurance management concepts and tools
Knowledge of process improvement methods and techniques such as Lean and Six Sigma
Knowledge of project management techniques and methodologies
Knowledge of group dynamics and change management
Knowledge of statistical concepts and theories
Skill in leading process improvement workshops
Skill as a team leader, trainer and facilitator
Skill in conducting research and analyzing policies, rules, specialized or technical work processes and systems
Skill in analyzing information, resolving complex analytical challenges, and making recommendations based on analysis
Skill in utilizing auditing and quality assurance, diagnostic, and evaluation tools
Skill in analytical thinking and collaborative problem solving
Skill in planning, organizational techniques, and project management
Skill in communication, including preparing clear, concise reports and making presentations to diverse audiences
Skill in working with a variety of individuals from diverse backgrounds and maintaining collaborative relationships
Skill in customer service
Skill in using current office software programs including word processing, spreadsheet, database, presentation, and email
 
ADDITIONAL EDUCATION AND EXPEREINCE REQUIREMENTS:
A Bachelor’s degree in business or public administration or related field and
a minimum of two (2) years related business process analysis and improvement experience, which includes facilitation/leadership experience
OR Any combination of experience/education/training that provides the required knowledge, skills, and abilities to perform the work.
 
Application Process: To be considered for this position, the following items must be completed.  Your cover letter will be evaluated for grammar, punctuation, and clarity.

  • King County Application (applying online satisfies this requirement) 
  • Letter of Interest (Cover letter) detailing how your qualifications and experience meet or exceed the minimum qualifications stated in this job bulletin
  • Resume
  • Answers to the supplemental questions

Selection Process 

All materials will be evaluated for spelling, grammar, and punctuation usage. The most competitive candidates will be invited to an oral board exam/interview.
 
Work Schedule:  The usual work week for this position is 40 hours per week (weekdays, approximately 8:00 a.m. to 5:00 p.m.) Hours may vary based on business need, and may include some occasional early morning, evening, and weekend hours.
   
Work Location: This position is based at the King County Courthouse in downtown Seattle.

UNION MEMBERSHIP:  This position is currently non-represented.
 
CONTACT INFORMATION: If you have questions regarding this recruitment please contact:
 
Captain Eric M Muller
Eric.Muller@Kingcounty.gov 

SUPPLEMENTAL INFORMATION:

Forbes recently named King County as one of Washington State's best employers.
 
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
 
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
 
COVID-19 Vaccination Requirement
 
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.
 
As a condition of employment, prior to a final offer of employment, you will be required to:
 
  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
 
The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.
 
King County is an Equal Employment Opportunity (EEO) Employer
 
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
 


   

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
You must be a current US Citizen or Legal Permanent Resident to apply for civil service positions with the King County Sheriff's Office. Are you now a United States citizen?
  • Yes
  • No
02
Can you read, write and speak the English language?
  • Yes
  • No
03
The King County Sheriff's Office maintains a list of automatic disqualifiers for employment. This list can be accessed by clicking on this link Automatic Disqualifiers. Please review the disqualifiers and respond to the following question before proceeding. Do you certify that based on your review of the automatic disqualifiers that you are qualified for employment with the King County Sheriff's Office? Note - This information will be verified prior to scheduling an oral board interview.
  • Yes
  • No
04
The background of all King County Sheriff's Office employees and applicants are thoroughly checked. The required background investigation will review and evaluate driving records, criminal records, criminal behavior, employment histories, military records, personal and employment references, and related information. Candidates who pass the initial background investigation will be required to complete a polygraph, medical and psychological exam. Are you willing to undergo a background investigation and polygraph and psychological examination as part of the employment process?
  • Yes
  • No
05
Do you meet any of the automatic disqualifiers pertaining to DRUGS: •As an adult, convicted of any felony drug crime •Any use of heroin or methamphetamines •Any possession or use of GHB (gamma-hydroxybutyrate) or any other "date rape" drug (includes, but not limited to; Ketamine or Rohypnol), including giving it to others •Any use of illegal drugs within three (3) years of application (other than juvenile or one-time experimentation). Illegal drugs include but are not limited to; cocaine, ecstasy, molly, MDMA (club drugs), spice, mushrooms, or Khat, or illegal use of prescription drugs (including steroids). •Illegal use of four (4) or more different controlled substances as an adult within the past ten (10) years •Any instance of manufacturing or cultivating illegal drugs for the purpose of sale or distribution •Use of any illegal drugs while employed in a criminal justice capacity •Obtaining a prescription under false pretenses •Any instance of illegally using a drug after applying to any Law Enforcement agency •Marijuana use will be evaluated on a case-by-case basis; however, to increase the likelihood of continuing in the hiring and background process, an applicant should not have used marijuana in the last 12 months
  • Yes
  • No
06
Copy OF [If you answered "yes" to the above, please explain. N/A if you answered "No"]
07
Do you meet any of the automatic disqualifiers pertaining to DRIVING: •Conviction of Driving/Physical Control Under the Influence within the last three (3) years •Conviction of Driving/Physical Control Under the Influence more than once will be evaluated on a case-by-case basis •As an adult, conviction of Attempting to Elude, or Hit and Run •As an adult, conviction of Reckless or Negligent Driving 1st degree in the last three (3) years •Driving While License Suspended/Revoked, convictions are reviewed on a case-by-case basis
  • Yes
  • No
08
Copy OF [If you answered "yes" to the above, please explain. N/A if you answered "No"]
09
Do you meet any of the automatic disqualifiers pertaining to MILITARY: A dishonorable discharge
  • Yes
  • No
10
Do you meet any of the automatic disqualifiers pertaining to CRIMINAL ACTIVITY: •Any adult felony convictions •Any adult misdemeanor conviction for crimes involving theft, violence, or crimes of dishonesty (including, but not limited to, perjury, forgery, impersonation, bribery, witness intimidation/tampering, or tampering with evidence) •All other misdemeanor convictions as an adult within the last three (3) years •Any conviction for a sex-related crime, including crimes involving a minor or individual with a disability, including pornography •Any instance of required registration as a sex offender, regardless of conviction status •Any conviction for animal cruelty as defined by RCW 16.52.205 •Any conviction for a violation of a court No-Contact, Protection, or Harassment Order •Any candidate currently named as a Respondent in any No-Contact, Protection, or Harassment DV Order
  • Yes
  • No
11
If you answered "yes" to the above, please explain. N/A if you answered "No"
12
Do you meet any of the automatic disqualifiers pertaining to DOMESTIC VIOLENCE: Any conviction for any crime classified as a Domestic Violence offense

Required Question