Children, Youth and Young Adults Evaluation Lead/PPM III

King County   Seattle, WA   Full-time     Education
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Posted on September 16, 2020
Summary

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience.
  
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community. 

DCHS manages a wide range of programs and services to assist the county's most vulnerable residents. The department maintains a pro-equity focus aimed at developing the systems and standards necessary to achieve better outcomes for all county residents, regardless of race, gender identity or income.

These positions are centrally located within the Performance Measurement and Evaluation (PME) unit of the DCHS Director's Office. PME is composed of a team of dedicated program evaluators who work with partners within and outside of DCHS to test innovative approaches to tackling a variety of system, policy, and service delivery challenges.

This Career Service position leads the evaluation and performance measurement support for the Children, Youth and Young Adults (CYYA) Division. This position allows a senior-level evaluator the opportunity to partner with Division leadership to evaluate King County programs that focus on promotion, prevention, and early intervention for children, youth and young adults. The division is home to the Best Starts for Kids (BSK) 5 to 24 investments, the newly approved Puget Sound Taxpayer Accountability Account (PSTAA) work, and a direct services unit operating several programs for youth and young adults.

WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. 

REQUIRED MATERIALS: Candidates who wish to be considered must submit a complete King County application online and respond to the supplemental questions.
 
WORK SCHEDULE: 
 This position is exempt from the provisions of the Fair Labor Standards Act. Typical hours are Monday - Friday 8am-5pm.  

RECRUITER: Susan.Churchill@kingcounty.gov

Job Duties


 Develop Performance Measures and Evaluate High Priority Initiatives

  • Partner closely with division leadership to support the entirety of the CYYA Division.
  • Supervise and support evaluation staff working to develop, analyze and report evaluation and performance measurement of CYYA strategies, including programs funded by Best Starts for Kids (BSK), the Puget Sound Taxpayer Accountability Account (PSTAA) and the direct services unit.
  • Partner closely with the Public Health co-lead to align Best Starts for Kids evaluation activities across DCHS and Public Health Seattle King County (PHSKC) and oversee a cross-departmental team of evaluators.
  • Provide leadership in the development, implementation, and management of continuous quality improvement (CQI) processes needed to support and improve outcomes for people living in King County.
  • Support the evaluation team’s work with program staff, implementing agencies, stakeholders, and planning teams to design program performance measures and evaluation approaches. This may include leading evaluation efforts for more complex programs.
  • Work with the evaluation team to design and conduct program evaluations of key initiatives using rigorous evaluation methods (e.g., quasi-experimental design).
  • Coordinate with members of PME to develop foundational documents that support standardized workflows and processes across the unit; support and champion compliance with these policies and processes.
Make Meaning of Complex Data
  • Actively engage internal and external partners in the evaluation process.
  • Develop and/or review performance monitoring reports, dashboards, presentations, and other visual representations of data.
  • Develop and/or review data collection instruments and quality assurance processes to ensure accurate and timely data collection.
  • Train and support program staff and implementing agencies on performance measurement, data collection, reporting, CQI and other evaluation related activities.
  • Support the analysis and interpretation of both quantitative and qualitative data using appropriate statistical methods and data manipulation tools.
  • Prepare and present reports and briefings that summarize results and interpretations of findings for a wide range of audiences including policy makers, system administrators, service providers, clients, advocates and/or community representatives.
  • Respond to data requests requiring integrated data or complex analytical approaches.
  • Participate in selected team, work group, division, and department meetings.
  • Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

 

  • Knowledge of equity and social justice principles and practices, and understanding of the effects of place, race, and policy and systems-based inequities on communities and populations.
  • Ability to apply a race equity lens to all areas of the work, including methods, analysis, results interpretation and dissemination.
  • At least 3 years of experience conducting program evaluations and developing performance measures.
  • Demonstrated passion and commitment to ensuring children, youth and families are happy, healthy, safe and thriving.
  • Demonstrated knowledge of: quantitative and qualitative analysis principles and methods; principles and practices of intervention research and program evaluation; subject privacy; methods, tools and techniques of applied research; study design and advanced analytic procedures; data collection methods, including surveys; and computerized database systems.
  • Critical thinking and analytical capabilities, and experience developing and implementing continuous quality improvement (CQI) strategies.
  • Superb attention to detail and ability to think analytically. 
  • Experience with data management, analysis, and visualization tools such as SQL, Excel, SAS, R, and/or Tableau.
  • Experience directly supervising staff.
  • Strong oral and written communication skills, including the ability to communicate well with diverse groups in multiple settings.
  • Skilled at writing professional documents for specific audiences including high-level summaries for non-technical stakeholders and detailed technical notes for evaluation colleagues.
  • Strong problem solving and interpersonal skills, including the ability to work independently and maintain collaborative relationships as part of a team.
  • Experience successfully managing complex projects, anticipating stakeholder needs, synthesizing information, making decisions, and meeting deadlines.
DESIRABLE QUALIFICATIONS:   
  • A Master's degree or PhD in social sciences, public health, behavioral health or related field with course work in child development, performance measurement, research methods and statistics and/or equivalent education and experience.
  • Knowledge of social and human service business process and use of performance management tools within a service environment.
  • Experience in community-based and participatory research methods.
  • Experience in the area of youth development.
  • Expert skills in data visualization tools such as Tableau.
  • Expert skills in SQL and statistical software such as R or SAS.
  • Experience extracting, matching, cleaning, managing, and validating data.
  • Familiarity with Results Based Accountability (RBA) framework.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Which of the following best describes your response to the following question: Are you applying to this position as a Priority Placement Program Participant and is this position the same or lower percentage of FT and do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
Describe your experience leading real world evaluation processes in social, health or human services sectors. Please list organization name and dates.
04
Describe your experience engaging stakeholders in the evaluation process. Please list the organization name and dates.
05
Describe the software you have used to clean, link, validate, analyze, and present data. Please provide examples of projects where you have used these skills.
06
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?

Required Question