City Park Neighborhood Outreach Supervisor - Term-Limited Temporary (TLT) or Spec Duty

King County   Seattle, WA   Full-time     Management
Posted on September 7, 2021
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The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.  

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

This position will supervise the City Park Neighborhood Outreach team who are responsible for responding to behavioral health crisis that occur in the City Park Neighborhood of downtown Seattle. This team will operate 24/7 and provide assistance and/or intervention to persons who are experiencing crisis, homelessness, and/or behavioral health issues within the street and public areas of the City Park Neighborhood. Interventions include community engagement, outreach, de-escalation, screening by visual inspection and brief conversation to determine the need for services, and referrals for service. 

WHO MAY APPLY:  This position is open to all qualified candidates that meet the minimum qualifications. 

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.  Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment or Term-Limited Temporary (TLT) position anticipated to be 12 months in duration, but subject to change dependent on operational need. This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm with weekly rotation of after-hours on-call coverage. 

RECRUITER:  Susan Churchill;

Job Duties

  • Work with the Behavioral Health and Recovery Division (BHRD) leadership to develop and implement policies and procedure to operationalize the City Park Neighborhood Outreach Team.
  • Interview, hire and train staff.
  • Maintain a 24/7 staff schedule and determine work assignments.
  • Oversee the day-to-day operation of the City Park Neighborhood Outreach Team, monitor daily work to ensure consistency, effectiveness, and quality of service.
  • Provide direct, regular staff supervision; provide on-going training; evaluate staff performance and provide coaching, counseling and corrective action for performance issues as needed.
  • Conduct team meetings and other means of effective communication with a 24/7 team.
  • Develop and maintain strong collaborative relationships with community partners, shelters, direct service providers, and other service or resource organizations.
  • Develop and maintain working relationships with local businesses in the City Park Neighborhood Outreach catchment area.
  • Perform the duties of the City Park Neighborhood Outreach team as necessary to ensure continuous performance of the team.
  • Serve as liaison to and represent the Behavioral Health and Recovery Division within community groups.
  • Complete reports as required by the City Park Neighborhood Outreach Program.
  • Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

  • A Master’s degree or further advanced degree in counseling or one of the social sciences from an accredited college or university.
  • Must be a Mental Health Professional (MHP) as defined in WAC 246-341-0200.
  • Minimum of two years of work experience working, engaging, or intervening with persons who are experiencing homelessness and/or behavioral health issues.
  • Minimum of two years’ experience supervising a team in a behavioral health setting.
  • Basic knowledge of signs and symptoms of behavioral health conditions.
  • Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
  • Skill in de-escalating verbal aggression, hostile or violent behavior.
  • Effective oral and written communication skills.
  • Effective problem-solving skills using conflict resolution techniques which result in positive outcomes, and the ability to apply patience and common sense as needed.
  • Effective interpersonal skills in working with and promoting positive teamwork.
  • Ability to work independently and as part of a team that displays sound decision making in the absence of on-site supervisory oversight.
  • Current CPR card or attainable within 90 days.
  • Current Basic First Aid card or attainable within 90 days.
  • Valid Washington State Driver’s License, or the ability to travel around the County in a timely manner.
  • Must be able to pass a criminal background check on a post offer/pre-employment basis.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

Covid-19 Vaccination Requirement

As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

This directive applies to employees in the Executive branch*, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
How many years of experience do you have providing behavioral health services?
  • Less than one year
  • 1 - 2 years
  • 3 - 5 years
  • Over 5 years
Are you a Mental Health Professional as defined in WAC 246-341-0200?
  • Yes
  • No
Describe your supervisory experience in a behavioral health setting. Please include dates of each work experience and number of staff you supervised.
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?

Required Question