Clerk Administrative Specialist

King County Auburn, WA Full-time Administration / Clerical

Posted on July 30, 2020

Summary

King County is committed to equity and diversity in the workplace. In addition, the county is committed to recruiting and maintaining a quality workforce that shares our guiding principles of being: collaborative, service-oriented, results-focused, accountable, innovative, professional, fair and just.

Who we are: The Department of Judicial Administration (DJA), also known as the Superior Court Clerk's Office, is an innovative, forward-looking agency that uses technology to help perform tasks better, more efficiently and reliably. The Clerk's Office performs a variety of services for the Court, litigants and the general public, including: management of Superior Court case records, in-court staffing for proceedings and exhibit processing, management of financial services and trust funds related to superior court cases, and assisting customers obtain copies, file paperwork, and get the information they need to navigate the court process.

Our Mission: To provide professional, high-quality Superior Court record services and justice system programs, while ensuring access to justice and integrity in the process.
DJA is seeking a candidate who enjoys working on a variety of tasks, can switch gears at a moment's notice, works effectively with people from diverse backgrounds and can work independently.
We are recruiting to establish a pool of qualified candidates that will be used for approximately 6 months to fill the immediate and future CAS vacancies, both temporary and permanent positions.

WHO MAY APPLY: This position is open to all qualified King County employees and the general public. DJA values diverse perspectives and life experiences and encourages people of all backgrounds to apply.

REQUIRED MATERIALS:
King County Application Form
Responses to Supplemental Questionnaire
Resume or CV
Letter of Interest, addressed to "hiring supervisor", detailing your background and describing how you meet or exceed the requirements listed in this job announcement. Your letter of interest will be used to rate your writing skills.
Resume and Letter of Interest can either be attached or in text form as part of the application.

WORK LOCATION; These positions may be based at the King County Courthouse, 516 3rd Ave, Room E609, Seattle, WA; Maleng Regional Justice Center located at 401 4th Ave N Room 2C, Kent, WA; or the Juvenile Clerk's Office located at 1211 East Alder St., Seattle, WA.

WORK SCHEDULE: This position works a 40-hour workweek, typically 8:00 a.m. – 5:00 p.m., Monday through Friday. This position is overtime eligible.

CONTACT INFORMATION: Please direct questions about this position to Lana Maehara at 206-477-6771. If you have questions about the recruitment process please direct those to Joy Fernandes at 206-477-0774.

Job Duties

This CAS position will provide clerical, customer service, administrative support and courtroom clerk coverage throughout the Clerk's Office. The person selected for this position will be assigned a variety of tasks including but not limited to those listed below:

Accurately process court documents
Process and maintain court minutes of proceedings and maintain custody of exhibits
Provide excellent customer service to inquiries in person, over the phone, and in writing.
Receipt money, complete transaction, and provide financial information related to court cases
Assist customers with automated applications used by the courts and the clerk's office
Public speaking including oath administration, polling juries and reading the verdict in an open court setting
Coordinate several overlapping responsibilities under time pressure with extreme accuracy

Experience, Qualifications, Knowledge, Skills

Any equivalent combination of education and experience which provides the applicant with the desired skills, knowledge and ability required to perform the duties described will be considered.

General office experience performing a variety of complex duties of moderate difficulty, in positions which involved independent judgment and extensive knowledge of policies, procedures and responsibilities of an office.
Dealing with ambiguity: ability to effectively cope with change and shifting schedules; can adapt comfortably to change in tasks and work environment.
Able to learn quickly when facing new challenges: open to change; enjoy challenge of unfamiliar tasks; open to finding new solutions using good judgment and quality decision making.
Skilled in attentive and active listening: has patience to hear out others.
Skilled team player: who is cooperative; encourages collaboration; can solve problems with peers; can represent one's own interests while being fair to others
Ability to make good decisions based upon a combination of analysis, wisdom and judgment.
Ability to use time management self-direction, resources and tools to complete multiple tasks simultaneously with extreme accuracy, while establishing priorities.
Ability to organize work priorities and find solutions to difficult or complex issues.
Ability to be flexible and adapt to last minute assignment changes.
Ability to create, edit and proofread professional and/or legal documents with accurate grammar, spelling and formatting.
Excellent customer service skills and the ability to maintain a professional demeanor and composure at all times.
Ability to complete monetary transactions and properly account for till balance and understand financial information related to court cases.
Demonstrated ability in working with diverse cultural and socio-economic populations.
Understands the importance of integrity, trust and confidentiality in the legal process and accountability in the workplace.

Desirable:
Knowledge of legal terminology or demonstrated ability and experience learning other professional terminology.

Supplemental Information

NECESSARY SPECIAL REQUIREMENTS:
This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing, and complete reference checks.
DJA relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Recruitment Process:
Applicants that are found to be minimally qualified will be further reviewed for competitive quality. Those applicants that possess the most competitive background in directly related experience, knowledge, and training may be contacted for interviews. Professional reference checks will be conducted prior to any offer of employment.

UNION MEMBERSHIP: Positions in this classification are represented by Local Public Safety Employees Union.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
10 paid holidays each year (plus 2 personal holidays)
Generous vacation and paid sick leave
Paid parental leave, family and medical leaves, and volunteer leave
Flexible Spending Account
Wellness programs
Onsite gyms and activity centers
Employee giving program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs

For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

How did you hear about this job? Check all that apply.

King County Website
Governmentjobs.com
Other

If you checked "other" in the question above, please specify source.

Do you have two years of experience or combination of college education and experience meeting qualifications of the position?

Describe the skills that you have from your experience/education.

Describe your experience working in a professional work environment with little or no direct supervision. Where did you gain your experience?

Please describe your experience working in a collaborative team setting and give us an example.

Please describe your customer service experience.

The Department of Judicial Administration (DJA) and King County are actively engaged in Equity and Social Justice Awareness (ESJ). ESJ is not only about gender, race, or culture. ESJ is about equitable opportunities of our employees, our customers accessing services and employment opportunities, regardless of their social, economic or cultural background to name a few. ESJ is embedded in our values here at DJA and King County. Describe your experience working with a diverse customer base or developing work relationships where ESJ was applied and what you liked the most about your experience.

Have you had any experience working with financial information such as cashiering, billing or reconciling accounts? If yes, explain.

Do you have experience in learning legal terminology or other professional terminology and how did you use that terminology in your daily work?

What type of professional documents have you created, proofread and formatted?

Tell us about a time you had to adapt to change or had an unpredictable schedule. Provide examples and how you handled these situations.

Please indicate which work location or locations that you prefer. Please select all the options that apply.

King County Courthouse, 516 3rd Ave, Seattle
Maleng Regional Justice Center, 401 4th Ave N, Kent
CFJC, 1211 E Alder, Seattle

I have completed and attached the following. Please check all boxes that apply.

Completed King County Application Form
Responded to all supplemental questions
Letter of Interest
Resume

Required Question