Clerk Administrative Specialist

King County   Auburn, WA   Full-time     Administration / Clerical
Posted on August 27, 2021
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Summary

King County is committed to equity and diversity in the workplace. In addition, the county is committed to recruiting and maintaining a quality workforce that shares our guiding principles of being: collaborative, service-oriented, results-focused, accountable, innovative, professional, fair and just.
 
 Who we are: The Department of Judicial Administration (DJA), also known as the Superior Court Clerk's Office, is an innovative, forward-looking agency that uses technology to help perform tasks better, more efficiently and reliably. The Clerk's Office performs a variety of services for the Court, litigants and the general public, including:  management of Superior Court case records, in-court staffing for proceedings and exhibit processing, management of financial services and trust funds related to superior court cases, and assisting customers obtain copies, file paperwork, and get the information they need to navigate the court process.
 
 Our Mission: To provide professional, high-quality Superior Court record services and justice system programs, while ensuring access to justice and integrity in the process.
 DJA is seeking a candidate who enjoys working on a variety of tasks, can switch gears at a moment's notice, works effectively with people from diverse backgrounds and can work independently.
  

We are recruiting to establish a pool of qualified candidates that will be used for approximately 6 months to fill the immediate and future CAS vacancies, both temporary and permanent positions.
 
 WHO MAY APPLY: This position is open to all qualified King County employees and the general public. DJA values diverse perspectives and life experiences and encourages people of all backgrounds to apply.

The positions are posted continuously until filled, first review will occur for applications received by 09/10/2021, 4:30 pm.
   
  REQUIRED MATERIALS:
  King County Application Form
  Responses to Supplemental Questionnaire
  Resume or CV
  Letter of Interest, addressed to "hiring supervisor", detailing your background and describing how you meet or exceed the requirements listed in this job announcement. Your letter of interest will be used to rate your writing skills.
 Resume and Letter of Interest can either be attached or in text form as part of the application.
 
WORK LOCATION; These positions may be based at the King County Courthouse, 516 3rd Ave, Room E609, Seattle, WA; Maleng Regional Justice Center located at 401 4th Ave N Room 2C, Kent, WA; or the Juvenile Clerk's Office located at 1211 East Alder St., Seattle, WA.

The work associated with this position may have some availability to telework. When/if working remotely employees must continue to reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
 When/if telecommuting, employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  

  WORK SCHEDULE: This position works a 40-hour workweek, typically 8:00 a.m. – 5:00 p.m., Monday through Friday. This position is overtime eligible.
 
 CONTACT INFORMATION: Please contact Joy Fernandes at 206-477-0774 for any questions regarding this recruitment. 

Job Duties

This CAS position will provide clerical, customer service, administrative support and courtroom clerk coverage throughout the Clerk's Office. The person selected for this position will be assigned a variety of tasks including but not limited to those listed below:
    

  • Accurately process court documents  
  • Process and maintain court minutes of proceedings and maintain custody of exhibits  
  • Provide excellent customer service to inquiries in person, over the phone, and in writing.  
  • Receipt money, complete transactions, and provide financial information related to court cases  
  • Assist customers with automated applications used by the courts and the clerk's office  
  • Public speaking including oath administration, polling juries and reading the verdict in an open court setting  
  • Coordinate several overlapping responsibilities under time pressure with extreme accuracy  

Experience, Qualifications, Knowledge, Skills

Any equivalent combination of education and experience which provides the applicant with the desired skills, knowledge and ability required to perform the duties described will be considered.
    

  • General office experience performing a variety of complex duties of moderate difficulty, in positions which involved independent judgment and extensive knowledge of policies, procedures and responsibilities of an office.  
  • Dealing with ambiguity: ability to effectively cope with change and shifting schedules; can adapt comfortably to change in tasks and work environment.  
  • Ability to be flexible and adapt to last minute assignment changes.  
  • Able to learn quickly when facing new challenges: open to change; enjoy challenge of unfamiliar tasks; open to finding new solutions using good judgment and quality decision making.  
  • Skilled in attentive and active listening: has patience to hear out others.  
  • Skilled team player: who is cooperative; encourages collaboration; can solve problems with peers; can represent one's own interests while being fair to others  
  • Ability to make good decisions based upon a combination of analysis, wisdom and judgment.  
  • Ability to use time management, self-direction, resources and tools to complete multiple tasks simultaneously with extreme accuracy, while establishing priorities.  
  • Ability to organize work priorities and find solutions to difficult or complex issues.  
  • Ability to create, edit and proofread professional and/or legal documents with accurate grammar, spelling and formatting.  
  • Excellent customer service skills and the ability to maintain a professional demeanor and composure at all times.  
  • Ability to complete monetary transactions and properly account for till balance and understand financial information related to court cases.  
  • Demonstrated ability in working with diverse cultural and socio-economic populations.  
  • Understands the importance of integrity, trust and confidentiality in the legal process and accountability in the workplace.  

Desirable: 
 Knowledge of legal terminology or demonstrated ability and experience learning other professional terminology.
 
   


Supplemental Information

Forbes recently named King County as one of Washington State's best employers.


Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.


Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.


Covid-19 Vaccination Requirement

As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.


This directive applies to employees in the Executive branch*, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.


King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.


To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing, and complete reference checks.
 DJA relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
 
 Recruitment Process: 
 Applicants that are found to be minimally qualified will be further reviewed for competitive quality. Those applicants that possess the most competitive background in directly related experience, knowledge, and training may be contacted for interviews. Professional reference checks will be conducted prior to any offer of employment.
 
 UNION MEMBERSHIP: Positions in this classification are represented by Local Public Safety Employees Union.
 
 

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
How did you hear about this job? Check all that apply.
  • King County Website
  • Governmentjobs.com
  • King County Employee
  • Other
04
If you checked "other" in the question above, please specify source.
05
Do you have two years of experience or combination of college education and experience meeting qualifications of the position?
  • Yes
  • No
06
Describe the skills that you have from your experience/education.
07
Describe your experience working in a professional work environment with little or no direct supervision. Where did you gain your experience?
08
Please describe your experience working in a collaborative team setting and give us an example.
09
Please describe your customer service experience.
10
The Department of Judicial Administration (DJA) and King County are actively engaged in Equity and Social Justice Awareness (ESJ). ESJ is not only about gender, race, or culture. ESJ is about equitable opportunities of our employees, our customers accessing services and employment opportunities, regardless of their social, economic or cultural background to name a few. ESJ is embedded in our values here at DJA and King County. Describe your experience working with a diverse customer base or developing work relationships where ESJ was applied and what you liked the most about your experience.
11
Have you had any experience working with financial information such as cashiering, billing or reconciling accounts? If yes, explain.
12
Do you have experience in learning legal terminology?
  • Yes
  • No
13
If you answered "yes" to the question above, explain your experience using legal terminology.
14
What type of professional documents have you created, proofread and formatted?
15
Tell us about a time you had to adapt to change or had an unpredictable schedule. Provide examples and how you handled these situations.
16
Please indicate which work location or locations that you prefer. Please select all the options that apply.
  • King County Courthouse, 516 3rd Ave, Seattle
  • Maleng Regional Justice Center, 401 4th Ave N, Kent
  • CFJC, 1211 E Alder, Seattle
17
I have completed and attached the following. Please check all boxes that apply.
  • Completed King County Application Form
  • Responded to supplemental questions
  • Letter of Interest
  • Resume

Required Question