Communications & Community Relations - Project/Program Manager III
King County
Pioneer Square, WA
Full-time
Advertising / Marketing / Public Relations
Posted on March 24, 2023
Salary
$96,699.20 - $122,574.40 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Department
DLS - Dept. of Local Services
Job Number
2023CM18546
Division
Road Services
Closing
4/9/2023 11:59 PM Pacific
Summary
Candidates who pass the initial screening will be invited to interview on April 20, 2023. If selected to move forward from there, candidates will move to the writing assessment portion of the process. Final interviews will take place May on 4, 2023.
The Road Services Division is recruiting to hire a talented communications professional to join our fast-paced Communications Team. This position will work independently, and as part of team, to plan and implement communications plans and community outreach for our road construction projects. This role also will write, create, and manage engaging website and social media content that sparks interest in major capital road projects and the general road maintenance program in unincorporated King County. As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people.
We work in underserved neighborhoods like White Center and Skyway, and in rural areas of unincorporated King County from Duvall to Enumclaw. We engage people who monitor Twitter by the moment and those who only have a land line. Our communications team is small but mighty, and we are looking for an experienced implementor who can work across our agency of engineers, planners, consultants, and crews to bring the knowledge to the people!
We take pride that King County is the only county in the United States named after Dr. Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities. Applying equity and racial and social justice principles is a daily responsibility and a foundational expectation for all employees.
King County has adopted a pro-equity, anti-racist agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents, regardless of their race or income.
Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
Job Duties
This position is assigned to the Road Services Division and will support the Road Services Communications and Customer Service Manager.
WHO MAY APPLY:
This position is open to all qualified applicants and may be used to fill current and or/future career service, term-limited temporary, short-term temporary, and or/special duty positions over the next six months. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer.
NOTE:
Special duty opportunities are only open to current King County career service employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreements or Coalition Labor Agreement for their base assignment.
WORK SCHEDULE:
The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., but may at times require work outside of normal business hours. This position is Exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay.
FORMS AND MATERIALS:
A completed King County Application is required. A supplemental letter of interest is also required. Please submit a letter of interest that tells us what draws you to our Communications and Community Relations Project Manager position with King County Road Services. The letter should also include any experience, skills, background, and abilities that make you a great fit for this position.
SELECTION PROCESS:
Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted.
UNION MEMBERSHIP: PROTEC17
For more information regarding this recruitment, please contact:
Cassandra Montgomery
Human Resources Analyst
206-263-5866
cassandra.montgomery@kingcounty.gov
Teleworking Requirement
This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
$96,699.20 - $122,574.40 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Department
DLS - Dept. of Local Services
Job Number
2023CM18546
Division
Road Services
Closing
4/9/2023 11:59 PM Pacific
Summary
Candidates who pass the initial screening will be invited to interview on April 20, 2023. If selected to move forward from there, candidates will move to the writing assessment portion of the process. Final interviews will take place May on 4, 2023.
The Road Services Division is recruiting to hire a talented communications professional to join our fast-paced Communications Team. This position will work independently, and as part of team, to plan and implement communications plans and community outreach for our road construction projects. This role also will write, create, and manage engaging website and social media content that sparks interest in major capital road projects and the general road maintenance program in unincorporated King County. As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people.
We work in underserved neighborhoods like White Center and Skyway, and in rural areas of unincorporated King County from Duvall to Enumclaw. We engage people who monitor Twitter by the moment and those who only have a land line. Our communications team is small but mighty, and we are looking for an experienced implementor who can work across our agency of engineers, planners, consultants, and crews to bring the knowledge to the people!
We take pride that King County is the only county in the United States named after Dr. Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities. Applying equity and racial and social justice principles is a daily responsibility and a foundational expectation for all employees.
King County has adopted a pro-equity, anti-racist agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents, regardless of their race or income.
Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
Job Duties
This position is assigned to the Road Services Division and will support the Road Services Communications and Customer Service Manager.
- Serve as a communications project manager or task lead for a variety of small- and large-scale road improvement projects across Unincorporated King County.
- Write, research and implement inclusive communications and community outreach plans and processes that are transparent, informative, and engage people from a variety of backgrounds.
- Write, create and lead the production of public and employee digital and print communications products, including website content, email newsletters, Twitter, Instagram, Facebook, blogs and PowerPoint presentations that draw peoples' attention and inspire them to get involved.
- Grow and maintain public confidence in Road Services by fostering transparency, equity, inclusion, and prioritize accessibility in every aspect of the work.
- Plan, track and quality-check work assignments for one or two staff communicators on tight deadlines.
- Perform research, draft messaging and respond to questions and concerns from community members, media reporters and elected officials. Work closely with technical professionals (engineers and transportation planners), leadership and staff throughout the process.
- Develop and maintain a division-wide monthly social media content calendar; track and report analytics (performance) each month.
- Schedule, plan and facilitate internal and external outreach and meetings.
- Oversee production of printed materials and displays on tight deadlines.
- Other duties as assigned.
- Progressively responsible professional public communications and community relations experience in transportation or construction-related communications; public works, community planning and/or development; or comparable public agency experience.
- Expertise in writing, researching and implementing tactful, equitable communications and community outreach plans for small and large projects or programs.
- Excellent written and verbal communications skills, and familiarity with AP style guide.
- Demonstrated commitment to championing equity, inclusion, belonging and racial and social justice.
- Ability to collaborate and work with a diverse group of project engineers, subject matter experts, leadership, internal staff and a variety of external partners.
- Demonstrated skills in performing community outreach (planning, facilitating events, meetings and public engagement) with individuals, communities and groups with diverse backgrounds. Examples of diversity include, but are not limited to ethnicity, socioeconomic, age, culture, race, LGBTQ.
- Experience working in fast-paced environments (independently and on a team) while managing multiple priorities, overseeing others' work and meeting deadlines.
- Demonstrated ability to translate complex and technical information into plain language for non-technical audiences and people for whom English is not their primary language.
- Expertise in writing informative, engaging, reader-friendly website content, email newsletters, talking points, key messages, blogs, GovDelivery and digital media posts for a public agency; able to keep pace with new communications and social media trends.
- Sensitivity to the political environment; ability to act in a tactful and diplomatic matter with diverse groups, customers, and officials.
- Has experience leading, coaching and/or mentoring staff.
- Proficient in Microsoft Office products including Word, Excel, PowerPoint, SharePoint and Teams.
- Has demonstrated success managing competing priorities and working with a team in a fast-paced, collaborative environment.
- Is a compassionate person who has several years of substantial experience in the field of communications planning and public community outreach.
- Is committed to equity, inclusion, belonging, social and racial justice in public service.
- Is fluent in American Sign Language or a second spoken language. The main languages spoken in several communities we serve include Spanish, Vietnamese, Russian, Somali, Chinese, Korean, Tagalog, Samoan, Arabic and Cambodian.
- Enjoys working with public and governmental agencies.
WHO MAY APPLY:
This position is open to all qualified applicants and may be used to fill current and or/future career service, term-limited temporary, short-term temporary, and or/special duty positions over the next six months. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer.
NOTE:
Special duty opportunities are only open to current King County career service employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreements or Coalition Labor Agreement for their base assignment.
WORK SCHEDULE:
The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., but may at times require work outside of normal business hours. This position is Exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay.
FORMS AND MATERIALS:
A completed King County Application is required. A supplemental letter of interest is also required. Please submit a letter of interest that tells us what draws you to our Communications and Community Relations Project Manager position with King County Road Services. The letter should also include any experience, skills, background, and abilities that make you a great fit for this position.
SELECTION PROCESS:
Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted.
UNION MEMBERSHIP: PROTEC17
For more information regarding this recruitment, please contact:
Cassandra Montgomery
Human Resources Analyst
206-263-5866
cassandra.montgomery@kingcounty.gov
Teleworking Requirement
This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.