Contracts Lead/Project Program Manager III - Adult Services Division

King County   Seattle, WA   Full-time     Management
Posted on May 4, 2022
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The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience.

The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant and connected to community.

The Adult Services Division (ASD) of DCHS works in partnership with communities to develop, support and provide human services programs focused on achieving results in housing stability, financial stability, healthy living and social engagement for veterans, servicemembers and their families; older adults and their caregivers; and other populations who experience vulnerability. The division's work also includes efforts to strengthen connections within, and improve access to, the human services system.

ASD manages and provides equity-focused stewardship of revenue from the Veterans, Seniors and Human Services Levy (VSHSL), the RCW 73.08 veterans assistance fund and King County general fund-funded human services programs. ASD also supports the King County VSHSL Advisory Board and the King County Women's Advisory Board. King County is an active partner in King County's Area Agency on Aging.

Two positions for this recruitment include:
*One Career Service position with a focus on programs funded to support Older Adults and Healthy Aging and other human service supports.
*One Special Duty/Term Limited Temporary (TLT) position with a focus on resilient communities including re-entry and criminal justice, violence prevention, financial literacy, and other human service supports. The Special Duty/TLT position is scheduled to end approximately 5/9/24.

These positions lead a team of Project/Program Managers (program specialists) and/or Contract Specialists who manage King County contracts and procurements administered by the Adult Services Division. The positions report directly to the ASD Deputy Director and works in collaboration with other Project/Program Managers as well as with the Policy and Community Engagement team to ensure strong stewardship of VSHSL and other funding administered by the Department.

WHO MAY APPLY: The positions are open to all qualified candidates that meet the minimum qualifications. 

REQUIRED MATERIALS: Candidates who wish to be considered for these positions must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: These positions are exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm. They are represented by PROTEC17.

Teleworking Requirement 

The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are requiredincluding the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  

RECRUITER:  Susan Churchill, 

Job Duties

The positions are working lead positions that lead a team of Project/Program Managers and/or Contract Specialists who manage King County contracts and procurements administered by the Adult Services Division. The PPM III will provide training, mentoring, and coaching; coordinate and assign work; provide performance feedback; participate in hiring recommendations; and ensure team members achieve the following:
         o  Develop subject matter expertise on program models that support veteran services, older adults and healthy aging, or vulnerable populations/resilient communities as part of the VSHSL investments
         o Negotiate and draft contracts and exhibits that reflect DCHS' partnerships with contractors and employ best practices in effective contracting
         o Monitor contract performance, ensure timely invoice processing and payment, track attainment of program outcomes, identify opportunities for improvement, and develop strong county-contractor partnerships
         o Use data and strong provider relationships to inform program reporting and development of success stories
         o Develop expertise in RFP best practices, King County procurement requirements, and online procurement software such as ZoomGrants
o Develop and foster positive relationships with contractors and internal team members
o Communicate regularly with other units within ASD, including but not limited to community engagement & policy and operations, to coordinate facilitated referral processes among VSHSL contractors, and collaborate with other internal DCHS partners to ensure strong stewardship of VSHSL and other Department administered funds
o Provide input to the budget development process and budget tracking for assigned programs
o Develop program recommendations, or issue papers, and provide program evaluation and assessment reports
o Serve on relevant committees or task forces and support select community meetings held by key veterans, seniors, and human services stakeholder groups, as assigned
o Act as the subject matter expert on specified community-focused funding (older adults; resilient communities including re-entry and criminal justice, violence prevention, financial literacy, and other human service supports) related to contracting, procurement, and program models that affect the program’s focus populations
o Provide ongoing support and guidance to VSHSL contractors in order to expand King County’s racial equity goals
o Coordinate with Performance Measurement and Evaluation colleagues to support timely and effective data collection and provide technical assistance to contractors in their efforts to participate in King County’s ability to measure success in investments
o Develop and manage the team’s invoice tracking, data tracking and contract management tracking tools to ensure strong stewardship of VSHSL and other Department administered funds
o Provide technical assistance and guidance to VSHSL contractors and coordinate with other Project/Program Managers to ensure collaboration across strategies
o Provide advice and counsel to the ASD Deputy Division Director on issues that affect ASD-funded contractors, and promote creativity and innovation to support continuous quality improvement
o Perform other related duties as assigned

Experience, Qualifications, Knowledge, Skills

o Four years of recent direct service or contracting experience with agencies serving older adult or resilient communities priority populations outlined in the job description.
o Three to four years of recent experience managing large scale, multi-contract state, federal and/or local social service contracts, including roles drafting or monitoring contracts or in roles performing contract-required human services and/or reporting on such contracts.
o One year of recent experience managing government funding including management of budget and reporting requirements.
o Well-developed project management skills.
o Experience working with community stakeholders to meaningfully shape programs or practices substantially informed by community input and values.
o Experience leading teams and developing staff, including coaching, mentoring and supporting team members.
o Valid Washington State Driver's License or the ability to travel around the county in a timely manner.
o Demonstrated knowledge of issues that affect the diversity of vulnerable populations and/or seniors who live in King County.
o Demonstrated experience applying equity and social justice principles and practices, and understanding of the effects of place, race, age and policy and systems-based inequities Experience creating and using tools for tracking program and fiscal aspects of complex contracts or programs.
o Demonstrated skill in meeting facilitation and presentations.
o Experience working with diverse stakeholders, internally and externally, to meaningfully shape contracts, processes, programs, or practices informed by stakeholder input and values.
o Demonstrated ability to work independently, as a team lead, and as a team member.
o Demonstrated experience working effectively in a politically sensitive, fast-paced environment.

Preferred Qualifications:
*Previous experience designing and executing RFPs or similar competitive procurement processes in a human services context.
*Familiarity with the principles of results-based accountability or a similar outcomes-oriented planning and performance measurement methodology.
*Familiarity with King County's network of human services providers and local resources for priority populations.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
Please select which position you are most interested in.
  • Career Service - Older Adults and Healthy Aging and other human service supports.
  • Special Duty/TLT - Resilient communities including re-entry and criminal justice, violence prevention, financial literacy, and other human service supports.
  • I am interested in both positions.
Please describe your contracting experience, giving examples of what type of contracts you have developed and monitored. List the organization name and dates.
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?
Questions for Career Service: Describe your experience working with programs serving older adults? What is your understanding of the issues that affect the diversity of seniors who live in King County? If you are not interested in the Career Service position, list N/A.
Questions for Special Duty/TLT: Describe your experience working with programs serving resilient communities including re-entry and criminal justice, violence prevention, financial literacy, and other human service supports? What is your understanding of the impacts of criminal legal system involvement on marginalized communities including Black, Indigenous and People of Color communities. If you are not interested in the Special Duty/TLT position, list N/A.

Required Question