Court Operations Technician I

King County   Seattle, WA   Full-time     Legal
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Posted on July 20, 2021
Summary

The responsibilities of this classification include providing customer and administrative service in support of the King County Superior Court Jury Department.  This support involves receiving and handling inquiries and/or complaints and responding to information requests.  The incumbent may provide operational support in other areas within the court as needed.

Work Schedule:  This is a full-time position working 35 hours per week.  Hours of work are variable between 7:30 a.m. and 4:30 p.m., Monday through Friday.  This position is FLSA non-exempt (hourly) and overtime-eligible.

Who May Apply:  This position is open to all qualified applicants.  Applications may be placed on an eligibility list for future recruitment.

Work Location:  This position is based in the King County Courthouse, 516 Third Avenue, Seattle.  The incumbent will be required to work at other Superior Court locations needed.

Additional Materials Required:  Please include a resume and a cover letter describing how you meet or exceed the requirements for this position.  These materials are supplemental to your application.  You must still completely fill out the on-line application with your relevant education and work experience.  Your application may be rejected as incomplete if you include relevant information only on the resume and cover letter, or if you reference "see resume" on your application.

Please note that you can attach multiple documents to your application.  Your options are:
1)  Copy and paste one or more documents into the text resume section of the application.
2)  Attach multiple documents/files in the resume attachment section.

Job Duties

The following duties are not intended to represent the entire functional capacity of the position at the task level:

Provide jury-program-specific information to the public and other internal and external customers.

Coordinate activities with various court customers, management, co-workers, contractors and other agencies.

Interview and screen customers to determine what program-specific documentation and/or services are needed.  Provide technical assistance and/or training to co-workers and internal and external customers with regard to appropriate services and procedures.

Determine validity, correctness and completeness of information received.

Establish, maintain code, modify, track and/or retrieve information and compile data which may require information searches.

Handle multiple-step transactions.

Compose, draft, summarize, prepare, proofread and/or edit documents.

Provide safety information to customers and co-workers.

May perform monetary transactions; make daily deposits; perform customer tracking functions.

May represent organization at various functions and make presentations.

Perform other duties of a similar nature and level.



Experience, Qualifications, Knowledge, Skills

High school diploma or GED and two or more years' experience performing general information processing sufficient to successfully perform the essential duties of the position.


Supplemental Information

Special requirements:  The ability to reliably travel throughout the county is required.  Finalists are subject to the Washington State Patrol criminal background check and a reference check.  Criminal background records are not automatically disqualifying.

Selection process:  Application materials will be screened for qualifications and the most competitive candidates will be invited for interviews.

Union membership:  This position is not represented by a union.

If you have questions regarding this position,  please call King County Superior Court Human Resources at 206-477-1536.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
This application requires a separate resume and cover letter in addition to a completed "work history" section. If you do not provide a separate resume and cover letter, your application will be considered incomplete. Have you provided a separate resume and cover letter?
  • Yes
  • No
02
Please indicate your highest level of educational attainment.
  • Did not graduate from high school or obtain GED
  • High school diploma or GED
  • Some college
  • Associate's or technical degree
  • Bachelor's degree
  • Master's degree or higher
03
How many years of experience do you have in general information processing?
  • None
  • Less than one year
  • At least one year, but less than two years
  • At least two years, but less than five years
  • At least five years, but less than ten years
  • Ten or more years
04
How many years of experience do you have working with court procedures and processes?
  • None
  • Less than one year
  • At least one year, but less than two years
  • At least two years, but less than five years
  • At least five years, but less than ten years
  • Ten or more years
05
How many years of experience do you have providing high-volume customer service to the public?
  • None
  • Less than one year
  • At least one year, but less than two years
  • At least two years, but less than five years
  • At least five years, but less than ten years
  • Ten or more years

Required Question