Data & Analysis Manager (Project/Program Manager IV)

King County   Seattle, WA   Full-time     Information Services / Technology (IT)
Posted on September 17, 2022
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Summary

This recruitment has been extended until the position is filled. All applications received by 11:59 p.m. on September 1, 2022 will have first consideration.


The Department of Adult & Juvenile Detention (DAJD) is seeking a seasoned Data & Analysis Manager (Project/Program Manager IV) to join the team!! As a member of the Administration division, the Data & Analysis Manager will work under the Chief of Administration and collaborate with other analysts who support various Department systems, technologies, projects, and deep analytical assignments. The Data & Analysis Manager will work closely with county-wide information technology resources and front-line operations to help translate between operational, analytical and information technology needs and priorities.
 
The Data & Analysis Manager is considered the Roster Management System (RMS) "system owner", representing the system across the organization and responsible for its the day-to-day management, in support of department operations (e.g., scheduling, time reporting, payroll, human resources, etc.). The Data & Analysis Manager will ensure the application meets business requirements, troubleshoot issues, test and ensure accuracy and system integrity through a good understanding of both the technical configurations and frontline business requirements.
 
As a Subject Matter Expert for DAJD, the Data & Analysis Manager will be the key coordinator between multiple departments (e.g., Office of Labor Relations, King County Information Technology, Business Resource Center, Central Payroll, Prosecuting Attorney's Office and other departments as required) to ensure desired outcomes requiring coordinated efforts are achieved. In addition, the Data & Analysis Manager will be relied upon to assist with (data driven) budget forecasting, developing, and generating complex reports/queries, performing, and reporting on complex research and analysis, and assisting users with learning how to read system generated data to meet information requests.
 
The individual that is successful in the position will possess an equal mix of technical policy and practice expertise as well as quickly gain and maintain a deep understanding of the department's technology resources and understand how they can be used to answer operational questions/needs/requirements.

Job Duties

The job description is an overview and is intended to describe the general nature and level of work being performed. It is not to be an exhaustive list of all the functions and tasks required of this position.
 

  • Overall day-to-day management of RMS; ensure operational functionality/readiness; maintain system integrity, manage system and security access; suggest design, test and implement technological and process improvement changes to support more efficient and effective business operations, or to meet changing business needs.
  • Analyze and test proposed system interface enhancements, and upgrades prior to implementation; collaborate with other King County agencies (e.g., King County Information Technology programmers, Business Resource Center, and RMS users) during design and testing, document test results; validate that results meet expected outcomes.
  • Respond to user questions regarding system activities, transactions, and results.
  • Track, troubleshoot and resolve complex system issues; maintain current tables, queries, and reports.
  • Communicate with business and technical stakeholders on system processes, applications, and modifications.
  • Create and implement new processes, procedures, and user training in support of department needs; document procedures and ensure system processes and procedures are adhered to.
  • Work with internal and external customers and end users to control and prioritize all business requests for system enhancements/modifications ensuring best use of resources.
  • Maintain quality assurance; conduct testing, review, reports and perform system audits.
  • Serve as technical expert to perform complex research and analysis.
  • Facilitate project teams including senior managers outside consultants, operational staff, uniformed officers, and other criminal justice stakeholders to manage data analysis.
  • Conduct studies of alternative business processes evaluating the effectiveness of services and programs, monitoring program compliance, and supporting policy development.
  • Prepare reports in response to requests from department management, County & Federal agencies, outside researchers, and in support of reimbursement and grant programs.

Experience, Qualifications, Knowledge, Skills

  • Bachelor's degree in business administration, informatics, technology or related area of study.
  • Five (5) years of work experience involving complex analysis and research techniques in public policy, technology, health/human services, or other social science field. NOTE: A graduate degree involving complex analysis, technology or social science research may substitute as three of the five years of experience requirement.
  • Demonstrated ability to communicate effectively with both technical and business resources; manage workgroups that include resources from both.
  • Skilled in aligning technical solutions and features to business/functional requirements, and tracking/monitoring the fulfillment of requirements.
  • Skilled in planning and performing software acceptance testing.
  • Knowledge of information systems development, including analysis, design, implementation, testing maintenance, documentation and training procedures and practices.
  • Proficiency in Word processing, presentation, and analytical software.
  • Effective verbal and written communication skills.
  • Demonstrated ability to effectively communicate results or research to senior managers and elected officials.
  • Demonstrated ability to meet the expectations and requirements of internal and external customers with the ability to establish and maintain effective relationships with customers and gain their trust and respect.
  • Demonstrated experience as a system administrator/owner.
  • Ability to adapt and learn quickly in a complex and changing environment.
Desirable Qualifications:
  • Demonstrated skill using business intelligence tools.
  • Demonstrated ability to perform analysis using data from administrative data systems.
  • Knowledge of Community Corrections, Adult and Juvenile Detention programs, or safety.
  • Experience with personnel data and forecasting methods.

Supplemental Information

HOW TO APPLY: Completion of the full King County application and supplemental questionnaire is required. Resumes or letter of interest alone WILL NOT substitute for a full application. A copy of your current resume and a letter of interest detailing your qualifications is recommended. If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
 
UNION MEMBERSHIP: This position is not represented by a collective bargaining agreement.
 
WORK SCHEDULE: This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. This full-time position works a 40-hour work week.
 
WORK LOCATION: 516 Third Avenue, Room E-245, Seattle, WA 98104.
 
The work associated with the position is currently being performed remotely and is anticipated to remain remote with some in-office hybrid schedule as deemed necessary by DAJD/HR Management.
 
SPECIAL REQUIREMENTS: The person selected for this position may be required to complete a thorough background investigation process, including fingerprinting, criminal history check, and reference checks.
 
DEPARTMENT CONTACT: Questions regarding this announcement or position may be directed to: Jaclyn Smith, DAJD Acting Sr. Human Resources Analyst; Phone Number 206-263-3379 or via email at jacsmith@kingcounty.gov
 
Forbes recently named King County as one of Washington State's best employers.
 
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
 
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will
help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
 
COVID-19 VACCINATION REQUIREMENT
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.
 
As a condition of employment, prior to a final offer of employment you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation.
Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
 
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
 
The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriffs Office, and the Executive Office.
 
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Based on the qualifications and competencies we are looking for in this position, please summarize what qualifies you for this position in 150 words or less.
02
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No
03
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
04
All candidates for employment with DAJD must undergo a thorough background investigation process. This process includes a polygraph examination, investigation for criminal activity, traffic records, conviction records, employment and education history, character and reputation in the community, etc. Selected positions may also require psychological testing and evaluation, and a pre-employment general medical physical. Applicants may be rejected for criminal behavior, drug use, or any indications in the areas listed in the "Background Investigation Screening" questionnaire. Are you willing to undergo a background investigation process as described above?
  • Yes
  • No
05
PLEASE NOTE: A "yes" response to any of the remaining questions may automatically disqualify you from further consideration. Responses will be confirmed and verified in the course of the department's background investigation process. Do you understand that a "yes" response to the remaining questions may automatically disqualify you from further consideration.
  • Yes
  • No
06
In the last 3 years, have you bought, sold, offered to sell, possessed, transported, manufactured, delivered or possess with intent to manufacture or deliver a controlled substance? • Cocaine or crack • Club drugs - Ecstasy, Ketamine, GHB, Rohypnol or MOMA• Hallucinogens - PCP, Angel dust, Wet, Phencyclidine, LSD, Mushrooms or Psilocybin • Opiates - Opium, Morphine or Heroin • Stimulants - Methamphetamines, Crank, Crystal, Ice, Speed, Glass or Amphetamine • Aerosols - Huffing paint or Nitrous Oxide (Whippits), or Khat
  • Yes
  • No
07
In the last 3 years, have you illegally used any other controlled substance or other illegal drugs/narcotics? For purposes of this question, illegal drugs/narcotics/controlled substances include, but is not limited to, the following: Cocaine or Crack· Club drugs: Ecstasy, Ketamine, GHB, Rohypnol, or MOMA· Hallucinogens: PCP, Angel dust, Wet, Phencyclidine, LSD, Mushrooms or Psilocybin • Opiates: Opium, Morphine or Heroin • Stimulants: Methamphetamines, Crank, Crystal, Ice, Speed, Glass or Amphetamine · Aerosols: Huffing paint, Nitrous Oxide (Whippits), or Khat
  • Yes
  • No
08
In the last 3 years, have you been convicted of Driving Under the Influence (alcohol or drugs)?
  • Yes
  • No
09
In the last 3 years, have you been convicted of a domestic violence or a domestic violence-related crime?
  • Yes
  • No
10
Have you ever been disciplined in the workplace for sexual, racial, or other harassment or discrimination?
  • Yes
  • No

Required Question