Data and Analytical Support

King County   Seattle, WA   Full-time     Information Services / Technology (IT)
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Posted on June 7, 2021

The Road Services Division of King County Department of Local Services is seeking a Project/Program Manager IV for the Program and Project Support group in the Strategic Business Operations Section (SBOS). This position will support the Project Control Office by monitoring the progress of projects to ensure that they are working within the confines of set deadlines and budget limitations. The position also will ensure compliance with project management standards published in the Road Services Division Project Management Manual and oversee the updates. Additionally, this position will support project teams and CIP projects to ensure compliance with King County policies, ordinances, guidelines, and procedures. This position may be assigned to lead special projects and/or process improvement efforts that may involve coordinating work with staff without having any direct supervision over that staff.    
Individuals interested in joining our team must be committed to racial, social and economic equality for ALL people in King County. We welcome applications from people who will help us consistently demonstrate the values of equity, respect and partnership.
*The first round of interviews is tentatively scheduled for the week of July 12th
Scope of Job Duties: To be considered for this opportunity, you must at a minimum demonstrate skill and ability to:

  • Apply analytical tools and techniques across large data populations to develop trends and models for prediction of business performance;
  • Perform assessments of Division process optimization needs and systemic issues then research and propose solutions;
  • Monitor and evaluate projects to ensure that they are meeting budgetary and deadline goals;
  • Coordinate with internal finance staff as well as internal and external stakeholders to ensure compliance with local, state, and federal regulations;
  • Compile and manage project data using PRISM, Business Intelligence (BI), Microsoft Excel, Word, and Access;
  • Perform business process analysis and requirements gathered for solving complex  process or procedural/workflow issues;
  • Manage tasks and  components of business process improvement projects;
  • Support project and program teams in solving issues and implementing results;
  • Manage and maintain updates to the Roads Project Management Manual;
  • Research, collect, and assemble data; 
  • Perform other related duties as assigned. 
We are looking for candidates who:
  • Have a strong understanding and experience in business administration, engineering, statistics, mathematics or related field; 
  • Are skilled in research, analytical thinking, written and oral communication and collaborative in their problem solving;
  • Have skills in gathering and analyzing data using a range of business systems and software tools (Excel, Access, PRISM, etc.);
  • Are skilled in using data and information to assess and understand issues, evaluate options, form accurate conclusions, and make decisions;
  • Understand of the basic business functions and associated systems (e.g., planning, engineering services, construction, performance metrics, including budgeting, scheduling, and resource management);
  • Have skills in project management techniques and principles including budget, schedule development and monitoring;
  • Are knowledgeable in the construction industry, financial industry, or with public works;  
  • Have the ability to take general direction of an issue and apply critical thinking to formulate and recommend solution paths;
  • Have knowledge of the analysis, design, development and application of business systems and processes;
  • Are detail-oriented team leaders who can consistently meet deadlines;
  • Are life-long learners who are eager and willing to add to base knowledge and skills;
  • Are skilled in facilitation and negotiation; 
  • Is knowledgeable of LEAN process improvement practices and other process improvement principals;
  • Recognize that social identity (including race and other socially defined categories) impact people’s life experiences differently; and that the systems and beliefs that devalue people based on these categories inevitably harm all of us and the good of the whole.
Supplemental Information:
  • This position is represented by PROTEC-17.
  • This position is exempt, therefore not overtime eligible.
Why King County?
  • Competitive – healthcare plans
  • Free  transportation options
  • Manager Support  structured employee assistance program
  • Paid  vacation time (in addition to paid holidays)
  • Paid  sick leave
  • Paid – parental leave
  • Deferred – compensation plan
  • Ten – paid holidays
  • Awesome Employee Giving Program!
The work associated with this position will be performed remotely, at least through July 5, 2021 in compliance with King County’s telecommuting mandate. It is possible that the work will be primarily performed remotely on an ongoing basis after July 5, 2021.  
Employees will be provided with a County issued laptop  and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.  Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.  There will be situations where the employee is required to report to a County worksite.  Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.
To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.  

King County is the local service provider for the roughly quarter-million people who live in the unincorporated areas of the county. Taken together, the population in unincorporated King County would be the second-largest city in the state. The Department of Local Services includes a Director's Office and the Road Services and Permitting Divisions. The Director’s Office includes a robust Community Service Area group focused on identifying and responding to the needs of urban and rural unincorporated King County residents and business. The department provides a single executive point of accountability for delivery of local services to all of the unincorporated areas.
Unincorporated King County is home to roughly a quarter million people. Collectively, these communities would be the second-largest city in the state. Millions more use the roads to access jobs and recreational activities in urban and rural King County. The Roads Services Division is committed to ensuring the county's road system is safe and efficient for all uses and modes of travel.
 The division is faced with a long-term structural funding problem, yet is responsible for 1,500 miles of roads and 182 bridges, 5.7 million feet of drainage ditches, over 44,000 traffic control signs, 78 traffic signals, and 50 traffic cameras in unincorporated King County.
Forbes recently named King County as one of Washington State's best employers.
 Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
 Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. We are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding values--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
 To learn more, please visit
 Are you ready to APPLY?

 If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.
 The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume.
 If you have any questions, please contact Jen Irwin, Senior HR Analyst,  by e-mail at, or by phone at 206-263-0601. Connect with Jen on LinkedIn

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question