Deputy Director - Business Resource Center

King County   Seattle, WA   Full-time     Business Development
Posted on July 28, 2022
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The Business Resource Center (BRC) in the Department of Executive Services, seeks a strategic operations practitioner with strong people leadership and mentorship skills, financial management and performance management expertise, and organizational improvement experience to serve as Deputy Director for the division.

The BRC manages the County's enterprise IT systems for HR, Benefits and Payroll operations (the PeopleSoft system) and for Finance, Procurement and Treasury operations (the EBS system). These systems are critical to the smooth running of County business and internal operations. In addition, the division also manages the Business Intelligence/Analytics (BI Insights) and reporting systems for these operational systems as well as oversight for the County's budgeting system (PBCS).

This position is a key member of BRC's senior leadership team and will interact with staff across all levels of the Division, County government and business units, including agency executives and elected officials.

We are looking for a creative and innovative professional who has practical application of strategic financial, budgetary, performance management, and continuous improvement methods to improve organizational performance and maturity. This person is interested and committed to building a healthy organization which includes building and maintaining a diverse and inclusive culture and work force,  maturing the Division’s equity competencies and journey and improving internal processes to deliver value to BRC customers. The successful candidate will be able to flex between both the strategic and daily operational demands of the position.

Key Expectations - In order to be considered minimally qualified for this opportunity, you must demonstrate skill and ability to:
  • Provide direction on division financial analysis and management accounting best practices; lead financial planning, budget process and internal service rate setting and modelling; 
  • Lead service rate discussions and negotiations at both senior and executive level; achieve executive level and customer wide approval for both BRC service rate allocation and individual customer share of capital project funding across a diverse range and complexity of business units; 
  • Lead and improve financial management, budgeting and planning activities and processes; 
  • Develop and adjust short-, mid- and long-term strategic planning and financial analysis aligned with Executive priorities and BRC and KCIT technology roadmaps;
  • Manage and supervise the administrative and financial functions of the division; lead division's operational responsibilities and strategic improvements, examples include: employee engagement action planning, future of work, financial and procurement oversight, customer experience, lean maturity progression, records management and IT asset compliance;
  • Shape division organizational systems to meet the County's organizational and operational goals to become the Best Run Government, creating a culture of inclusion and continuous improvement, a focus on improving customer service and experience, delivering value and embracing equity and inclusion;
  • Partner with division Equity and Social Justice (ESJ) change team to mature division wide ESJ competencies, methods and practices; 
  • Lead internal process improvement work across work teams to successful implementation
  • Foster a culture of innovation and sustained change with an ability to lead teams and customers through development and implementation of new services and processes;
  • Lead customer engagement activities to improve communications and value of service delivery; build strong customer relationships and act as point of escalation for issues that may get stalled; 
  • Provide leadership and guidance to team members who get stuck in problem solving; facilitate conflict resolution; 
  • Partner with Deputy Director of FBOD to oversee work prioritization and joint escalation processes; 
  • Participate in labor negotiations;
  • Serve as Division Director in the absence of the Director.
Our Ideal Candidate:
  • Has a solid grounding in business finance, management accounting and performance management and is routinely sought out for their expertise;
  • Is an exceptional strategic thinker and people leader who can manage ambiguity and deal constructively with conflict and problems that do not have clear solutions or outcomes;
  • Is customer-focused and comfortable in advising, partnering and negotiating with senior and executive level management; 
  • Is adept at building partnerships and maintaining positive, collaborative and effective customer, peer and employee relationships;
  • Can adapt to changing needs and priorities, manage conflict and is adept at working across organizational boundaries and silos to get things done;
  • Can maneuver through complex policy, process and people dynamics to assess, respond and scale County and department organizational initiatives for a small division;
  • Can drive efficiency and innovation and has a desire to push self and others for successful results; 
  • Is culturally aware and comfortable having complex and challenging discussions about race and diversity in the workplace. Is sensitive to managing differences and building bridges;
  • Is committed to building and maintaining a diverse workforce by fostering a culture that encourages employee development, coaching and team building. Be a champion for these efforts and model behavior in daily interactions with staff and customers.
King County's Business Resource Center (BRC) is a great place to work! 

At King County, our work is guided by our True North and values. Our True North is what we aspire to:   Making King County a welcoming community where every person can thrive.
King County has defined values which define our expectations for ourselves and one another:
King County’s Our Equity and Social Justice shared values guide’s our work: King County's ESJ Vision
You will have the opportunity to work with colleagues who embrace a one team approach, and continuous improvement, equity and inclusion, delivering customer value, and who are adept at remote working and collaboration.

Please contact Robert James, Human Resource Manager I, at with any questions regarding this opportunity.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.