Digital Communications Manager (Communications Specialist III)
King County
Pioneer Square, WA
Full-time
Advertising / Marketing / Public Relations
Posted on March 3, 2023
Salary
$85,890.06 - $108,870.53 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Department
DCHS - Community & Human Srvcs
Job Number
2023SC18256
Division
Comm & Human Svcs Admin
Closing
3/18/2023 11:59 PM Pacific
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
We are looking for an experienced, strategic, collaborative, responsive, enthusiastic digital communications professional who shares in the mission to provide equitable opportunities for all people across our region to join our Communications team.
The Department of Community and Human Services invites candidates for the position of Digital Communications Manager. Reporting to the Communications Director, this position will build relationships, engage the community and share King County DCHS stories through effective digital and interactive communication. The Digital Communications Manager will manage the department social media presence, including website, social media, and other online publications, develop multimedia content, design content, and manage integration and automation between existing digital platforms to create effective communication channels.
WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around April 5, 2023.
REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered to be competitive.
WORK SCHEDULE/CONDITIONS: This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm. This position is represented by PROTEC17.
MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency .
TELEWORKING REQUIREMENT : The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required , including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
RECRUITER: Susan Churchill, susan.churchill@kingcounty.gov
Job Duties
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
$85,890.06 - $108,870.53 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Department
DCHS - Community & Human Srvcs
Job Number
2023SC18256
Division
Comm & Human Svcs Admin
Closing
3/18/2023 11:59 PM Pacific
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
We are looking for an experienced, strategic, collaborative, responsive, enthusiastic digital communications professional who shares in the mission to provide equitable opportunities for all people across our region to join our Communications team.
The Department of Community and Human Services invites candidates for the position of Digital Communications Manager. Reporting to the Communications Director, this position will build relationships, engage the community and share King County DCHS stories through effective digital and interactive communication. The Digital Communications Manager will manage the department social media presence, including website, social media, and other online publications, develop multimedia content, design content, and manage integration and automation between existing digital platforms to create effective communication channels.
WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around April 5, 2023.
REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered to be competitive.
WORK SCHEDULE/CONDITIONS: This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm. This position is represented by PROTEC17.
MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency .
TELEWORKING REQUIREMENT : The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required , including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
RECRUITER: Susan Churchill, susan.churchill@kingcounty.gov
Job Duties
- Manage digital and multimedia communications for DCHS, including but not limited to social media, photography, video, design, and written content. ensuring policies and procedures for monitoring and archiving accounts and digital content are followed.
- Collaborate with team members to develop and implement a digital content strategy to complement earned media, provide storytelling opportunities, and amplify division programming and impact in communities.
- Capture photo and video content at in-person events; write scripts for and produce and distribute video greetings; collaborate with team members and other departments to produce other photo and video content.
- Serve as primary operator of Instagram, including monitoring incoming constituent messages and coordinating with customer service team and subject matter experts for responses, drafting and posting social media posts, including both proactive and reactive content. Monitor, measure and analyze the impact and effectiveness of online communications, including compiling analytics reports for the communications team.
- Create graphics for social media, including but not limited to holiday messages, official statements, proclamations, and other digital content materials. Develop content and work with designers on infographics, flyers, posters and press briefing materials.
- Write, produce, and gather content for online distribution including but not limited to e-newsletter to constituents, blog posts, and other online publications.
- Design documents, social media graphics, fact sheets, and division and department content and coordinate with social media strategy.
- Assist with media relations strategy and functions for the office; including set up press conferences and media events; track media trends and press coverage.
- Perform other related duties as assigned.
- Bachelor's degree in Digital Media, Journalism, Communications, Marketing or a related field, or any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge and ability required to perform the work.
- Three (3) or more years of relevant experience in communications, digital content management or public sector communications.
- Motivated creative thinker who can multi-task at a high level and can work both independently and in a team environment.
- Strong verbal and written communication skills.
- Strong computer skills, including use of Adobe, design products, digital presentations, and analytics tools.
- Demonstrated expertise in established communications principles, methods and metrics for success.
- Demonstrated ability to use graphics, illustration, photography and videography to effectively engage and inform audiences (InDesign, Adobe, Photoshop, other).
- Experience and skill in developing content specifically for websites.
- Proven ability to prioritize workload, work under pressure with tight timelines and changing priorities, and simultaneously work on multiple assignments.
- Ability to build and foster collaborative and respectful relationships.
- Passion for public service and improving the well-being of our residents and communities.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.