Digital Transitions and Records Manager (Project/Program Manager III)

We are seeking a Project/Program Manager III to support the Environmental Health Services Division in transitioning to digital records. The goal of this project is to make information accessible to the public, developing online and electronic processes, training staff in effectively using the developed processes, and provide support in communicating how to find records electronically to the public.
 
The ideal candidate will have experience working with teams to move data and processes from paper into software systems, such as SharePoint. This role will include project management, solution development, and solution implementation. You will be responsible for identifying and implementing a new record management solution using existing county tools.  
 
This position will be the section’s subject matter expert on Microsoft Office 365, and implement the migration of paper records into an online records systems. This position will work directly with program staff and operations staff, and in concert with continuous improvement specialists, business analysts, King County’s IT division, and other partners in the Division and in the County.
 
ABOUT THE ENVIRONMENTAL HEALTH SERVICES DIVISION:
Through the work of over 150 dedicated employees, the Environmental Health Services Division identifies and sustains environmental conditions that promote health equity and healthy people and communities in Seattle and King County. Our vision is healthy, safe, and vibrant communities that are free of health disparities based on race, gender or economic status. The Division’s core values include equity and social justice, integrity, community service, collaboration, a supportive work culture, and learning from each other and the communities we serve.
 
To learn more about EHS, please visit https://www.kingcounty.gov/depts/health/environmental-health.aspx.  

COMMITMENT TO EQUITY AND SOCIAL JUSTICE:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
 
 To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

• Identify and implement a new electronic data/records management & storage solution meeting the following requirements: 
  • Work with technical staff to assess records management and storage needs 
  • Develop records management structures within the tools and resources available to the section (SharePoint, iLINX software, data management systems, etc.)
  • Coordinate with Division and Department-level projects for records retention and records management 
  • Lead work with digitation contractor
  • Implement plan to sort, digitize, index, and store records
• Develop and document online customer business functions and processes (inspections, permitting, certifications, plan review, other)
• Partner with internal teams to migrate processes to online workflows/systems
• Lead and implement Microsoft Office 365 migration and implementation
  • Develop SharePoint systems for storing files and records
  • Build document libraries in the appropriate Office 365 system 
  • Guide and implement the transition of files from shared drives to SharePoint
  • Train staff in using Office 365 tools, document library use, location, and rules
  • Develop documentation for the organizational system each Office 365 Document Library uses and metadata guidelines
• Train and support in building technical skills of program staff to use technology for field inspections, plan review, and records management
• Provide program support during new software implementation
  • Develop and document workflows for the section
  • Train and support staff in effectively using the new software
• Utilize data systems and develop reports to drive program communications and technical improvements. 

• Experience with project management including developing roles, milestones, and timelines, and coordinating communication and outcomes with external and internal teams.
• Experience researching, analyzing, interpreting, and synthesizing organizational data and information to resolve issues and make recommendations; and initiating and implementing organizational process improvements.
• Organizational change management experience in a large, complex organization.
• Knowledge, understanding and technical skill in systems analysis; relational databases and automated systems data modules, automated systems testing procedures, data conversion analyses, design, and troubleshooting applications; table relationships, and views. 
• Familiarity with government records management. 
• Skill in desktop workflow and reporting tools, including but not limited to Microsoft Office 365 (Excel, OneDrive, SharePoint), Power BI.
• Ability to oversee, write, and present reports for technical and non-technical audiences.
• Experience applying equity and social justice principles and practices in a government, business or other settings.
• Ability to project manage in a dynamic environment while meeting deadlines and time constraints.
• Data analytics skills and knowledge of database structures.

• Experience with Lean Six Sigma and/or Agile project management.
• Experience with software implementation projects.
• Experience in plan review software (e.g. Bluebeam, CAD).
• Knowledge and understanding of geographic information systems (GIS) and intersection with data management systems.
• Familiarity with report and query writing languages and writing system documentation and technical reports. 
• Experience managing outside contractors and consultants.
• Experience communicating and presenting proposals to Executives.
• Strong team leadership experience.
• Microsoft Office 365 user certification, specifically in SharePoint. 

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

Covid-19 Vaccination Requirement

• submit proof of vaccination, or
• have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

• Copy and paste one or more documents into the text resume section of the application.
• Attach multiple documents/files in the resume attachment section.

• The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities, work location and working hours.

• The selected candidate will be required to pass a thorough background investigation. Records are not automatically-disqualifying.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required training on time.
  

The home base for this position is Eastgate Public Health Center located at 14350 SE Eastgate Way, Bellevue.  The position requires reporting in person at this site for 2-3 days per week.