Director - Metro Transit Employee Services
King County
Seattle, WA
Full-time
Transportation
Posted on August 22, 2024
Salary
$165,484.80 - $209,768.00 Annually
Location
Seattle, WA
Job Type
Appointed
Job Number
2024RJ22610
Department
MTD - Metro Transit
Division
Enterprise Employee Services
Opening Date
08/21/2024
Closing Date
9/9/2024 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
Z3 : KC Personnel Guidelines
Full- or Part-Time
Full Time
Learn how Metro connects you with what matters.
King County Metro Transit is searching for an exceptional leader to serve as Director of Employee Services. King County is one of America's fastest-growing regions, and Executive Dow Constantine is building partnerships and working with employees to meet the key challenges facing the Northwest-Equity, Race, and Social Justice, Climate Change, and Regional Mobility.
To meet these challenges, the Division Director will oversee teams supporting Human Resources, Labor Relations, Organizational Health and Development and Recruiting for a rapidly growing organization of more than 6,000 employees. The division itself is made up of 120 talented and passionate employees who have a profound impact on Metro's ability to deliver quality services to County residents.
The Director will also serve on Metro's Leadership Team, the group of senior leaders charged with making critical budget, service and priority decisions for the organization.
ABOUT KING COUNTY METRO TRANSIT
Our mission is to provide the best possible public transportation services and improve regional mobility and quality of life in King County.
Founded in 1973, 2023 marked the 50th Anniversary of King County Metro, the largest transit agency in the Northwestern United States. Metro provides bus, on-demand, paratransit, vanpool and water taxi services, and operates the Seattle Streetcar, Sound Transit Link light rail and Sound Transit Express bus service.
Metro was named Best Large Transit Agency in North America by the American Public Transportation Association (APTA) in 2018. The agency also was recognized by the Federal Transit Administration (FTA) as the nation's most equitable agency in tackling climate change in 2022.
To learn more about Metro, please visit our website at: https://kingcounty.gov/en/dept/metro .
COMMITMENT TO EQUITY, RACE & SOCIAL JUSTICE
As the only county in the United States named after one of the most influential civil rights leaders in our nation's history, Martin Luther King, Jr. County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change.
ABOUT KING COUNTY (GREATER SEATTLE METRO AREA)
King County has a very strong and resilient economy and an environment where people and businesses can thrive. Located on Puget Sound in Washington State, and covering 2,134 square miles, King County is nearly twice as large as the average county in the United States. With more than 2 million people, it also ranks as the 13th most populous county in the nation.
King County is comprised of 39 cities and is truly an international destination, with over 100 languages spoken in the region and 30 million visitors annually. King County is home to the City of Seattle, suburban cities, small towns, islands, and rural communities, as well as forests, bodies of water, and farmlands.
Cities within King County frequently appear on "Best Places to Live" lists and it is #4 on the Forbes "The Best Places for Business and Careers" List. Many King County communities have highly rated schools, nationally recognized restaurants, vibrant recreation, and numerous cultural opportunities. Housing options range from easy-to-access islands, downtown high-rises, and distinct Seattle neighborhoods to suburban developments that boast walkable amenities.
KEY DELIVERABLES AND EXPECTATIONS
Reporting to Metro's Chief Administrative Officer the Director of Employee Services will provide collaborative leadership and a clearly articulated vision for ensuring that the department-wide people systems and policies are efficient, effective, equitable and continually improving.
Applying principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
The Division Director will:
Oversee the strategic and operational needs of the Division including human resources management, labor relations, and Organizational Health & Development.
This exciting opportunity is open to all applicants. The salary for this position is $165,494- $209,773 annually (Range 84) and includes innovative and award-winning employer-paid medical, dental, and vision insurance, as well as a robust leave package. To see all of King County's benefits, please visit our web site at http://kingcounty.gov/jobs/benefits.aspx .
This position will remain open until filled. Applicants who apply by Monday, September 9, 2024 will receive first consideration in the process. A cover letter and resume are required. Please apply online at www.kingcounty.gov/jobs .
For additional information or if you would like to request assistance in the application, please contact Julie Stephens at julie.stephens@kingcounty.gov
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
$165,484.80 - $209,768.00 Annually
Location
Seattle, WA
Job Type
Appointed
Job Number
2024RJ22610
Department
MTD - Metro Transit
Division
Enterprise Employee Services
Opening Date
08/21/2024
Closing Date
9/9/2024 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
Z3 : KC Personnel Guidelines
Full- or Part-Time
Full Time
Summary
Learn how Metro connects you with what matters.
King County Metro Transit is searching for an exceptional leader to serve as Director of Employee Services. King County is one of America's fastest-growing regions, and Executive Dow Constantine is building partnerships and working with employees to meet the key challenges facing the Northwest-Equity, Race, and Social Justice, Climate Change, and Regional Mobility.
To meet these challenges, the Division Director will oversee teams supporting Human Resources, Labor Relations, Organizational Health and Development and Recruiting for a rapidly growing organization of more than 6,000 employees. The division itself is made up of 120 talented and passionate employees who have a profound impact on Metro's ability to deliver quality services to County residents.
The Director will also serve on Metro's Leadership Team, the group of senior leaders charged with making critical budget, service and priority decisions for the organization.
ABOUT KING COUNTY METRO TRANSIT
Our mission is to provide the best possible public transportation services and improve regional mobility and quality of life in King County.
Founded in 1973, 2023 marked the 50th Anniversary of King County Metro, the largest transit agency in the Northwestern United States. Metro provides bus, on-demand, paratransit, vanpool and water taxi services, and operates the Seattle Streetcar, Sound Transit Link light rail and Sound Transit Express bus service.
Metro was named Best Large Transit Agency in North America by the American Public Transportation Association (APTA) in 2018. The agency also was recognized by the Federal Transit Administration (FTA) as the nation's most equitable agency in tackling climate change in 2022.
To learn more about Metro, please visit our website at: https://kingcounty.gov/en/dept/metro .
COMMITMENT TO EQUITY, RACE & SOCIAL JUSTICE
As the only county in the United States named after one of the most influential civil rights leaders in our nation's history, Martin Luther King, Jr. County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change.
ABOUT KING COUNTY (GREATER SEATTLE METRO AREA)
King County has a very strong and resilient economy and an environment where people and businesses can thrive. Located on Puget Sound in Washington State, and covering 2,134 square miles, King County is nearly twice as large as the average county in the United States. With more than 2 million people, it also ranks as the 13th most populous county in the nation.
King County is comprised of 39 cities and is truly an international destination, with over 100 languages spoken in the region and 30 million visitors annually. King County is home to the City of Seattle, suburban cities, small towns, islands, and rural communities, as well as forests, bodies of water, and farmlands.
Cities within King County frequently appear on "Best Places to Live" lists and it is #4 on the Forbes "The Best Places for Business and Careers" List. Many King County communities have highly rated schools, nationally recognized restaurants, vibrant recreation, and numerous cultural opportunities. Housing options range from easy-to-access islands, downtown high-rises, and distinct Seattle neighborhoods to suburban developments that boast walkable amenities.
KEY DELIVERABLES AND EXPECTATIONS
Reporting to Metro's Chief Administrative Officer the Director of Employee Services will provide collaborative leadership and a clearly articulated vision for ensuring that the department-wide people systems and policies are efficient, effective, equitable and continually improving.
Applying principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
The Division Director will:
Oversee the strategic and operational needs of the Division including human resources management, labor relations, and Organizational Health & Development.
- Engage with leadership, labor partners and employees to strengthen our workplace culture; increase access to learning and development; build a more diverse and culturally responsive workforce; increase health, well-being, and safety; provide competitive, stable and equitable total compensation; and assure our systems and processes support this work.
- Develop and oversee the division budget; determine and allocate resources.
- Guide the development and implementation of short & long term strategic goals, vision, workforce management, performance measures, strategies, policies, best practices, and initiatives.
- Engage and shape systems to promote an organizational culture that supports continuous improvement and embraces equity, race, and social justice for employees.
- Foster a culture of innovation and sustained change with a strong sense of how to improve current products and services that are responsive to internal needs of employees and divisions and in service/alignment with King County's centralized labor, human resources, and career and culture teams.
- Leverage the County's information and business intelligence systems to drive operational improvements with a focus on performance, measurement, and accountability.
- Utilize internal and external resources, technology, and continuous improvement techniques to report metrics, improve processes, create more capacity, and deliver greater value to our customers and community.
- Work with functional leaders to support and optimize organizational design and growth (procedures, structures, and systems).
- Bring a strong ability to direct and provide strategic leadership to a large, highly unionized, and multi-faceted organizations, including working collaboratively at all levels.
- Have a strong background in organizational design and development with the understanding and strategic mindset to make the people systems work together.
- Have an exceptional record of successfully managing, developing, and implementing strategic initiatives and plans. Able to translate business strategy to roles of the division teams.
- Be a champion for Equity, Race & Social Justice. Understands that systematic racism and its long-term effects are pervasive in our society. Is comfortable having candid and sincere conversations with all employees and partners about race and equity in our work.
- Understand how to manage complex projects including scoping and organizing resources, developing work programs, and building and facilitating multi-disciplinary teams.
- Be customer-focused and comfortable advising and partnering with senior and executive-level management about complex initiatives, polices, and workplace/labor issues.
- Have strategies and ideas to continue to create a climate of employee engagement which supports the development, learning, coaching, and team building necessary for the workforce of the future.
- Be an excellent communicator and a culture that can "prioritizing and act" to keep decisions moving forward Able to synthesize complex ideas and concepts effectively in multiple settings with a diverse audience.
- Be able to persevere and adapt as required, while working in a multi-faceted and sometimes ambiguous environment.
- Any combination of education and experience.
This exciting opportunity is open to all applicants. The salary for this position is $165,494- $209,773 annually (Range 84) and includes innovative and award-winning employer-paid medical, dental, and vision insurance, as well as a robust leave package. To see all of King County's benefits, please visit our web site at http://kingcounty.gov/jobs/benefits.aspx .
This position will remain open until filled. Applicants who apply by Monday, September 9, 2024 will receive first consideration in the process. A cover letter and resume are required. Please apply online at www.kingcounty.gov/jobs .
For additional information or if you would like to request assistance in the application, please contact Julie Stephens at julie.stephens@kingcounty.gov
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12paid holidays each year plus twopersonal holidays
- Generous vacation and paid sick leave
- Paid parental,family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
