Diversion Care Coordinator
- Summary
Public Health – Seattle and King County values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.
Jail Health Services Division of Public Health | Seattle & King County is seeking a full time Social Services Professional or Social Worker to join our Diversion team. Our team includes a Program Manager III who oversees the direct services of two diversion programs, Therapeutic Alternative Diversion (TAD) out of King County District Court and Community Diversion Program (CDP) out of King County Superior Court. These programs are a collaboration between King County Prosecuting Attorney’s Office, King County Executive Team and King County Public Health. Direct services are provided by our Care Coordinators serving Seattle & King County’s legally involved community members who have been referred to TAD or CDP. The goal of these programs is to divert those referred to TAD and CDP into community-based services rather than continued involvement in the mainstream legal system. Our team values collaboration, compassionate, client-centered, trauma-informed care models and aims to reduce systemic barriers to ensure desired service needs are met for those we work with.
The primary responsibilities of this position include screening, completion of a needs assessment and service connection with individuals who have been referred to CDP or TAD. The candidate chosen for this position will work as part of the Diversion Team. Members of this team are responsible for short-term case management/care coordination of CDP or TAD participants. The care coordinators work to identify and collaborate with community, medical, mental health, and social service providers to facilitate participants successful transition to and engagement with relevant services. The care coordinator will collaborate with the CDP or TAD participant and assist in reducing barriers to care, access to client stated service needs and stabilization for those experiencing crisis.
Commitment to Equity and Social Justice:
As the only county in the United States named after Martin Luther King Jr, one of the most influential civil rights leaders in our nations' history, King County is a vibrant community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
We continue to build on an enduring legacy of shared values of equity and social justice, employee engagement, innovative thinking and continuous improvement. With this commitment, King County has adopted a pro-equity agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all of our residents, regardless of their race or income. All of these qualities make King County one of the nation's best places to live, work and play.
To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx
- Job Duties
- Performs comprehensive Risks-Needs- Responsivity (R-N-R) assessment in order to identify treatment needs. In addition, screen for mental health and substance use disorders, as well as identify immediate concerns that may inform a participant’s service plan.
- Ensure ‘warm hand-off’ referrals to identified Community Providers on the basis of identified needs as determined by R-N-R assessment. Other referrals, as necessary, based on a participant’s identified needs.
- For out-of-custody participants, ensuring the individual is being assisted with navigating various entitlement processes, housing, and access to treatment.
- For in-custody participants, coordinate internal services through close collaboration with medical, psychiatric, nursing, dental, and pharmacy staff at KCCF/RJC and the staff of other King County departments (including the Department of Adult and Juvenile Detention and the Department of Community and Human Services).
- Assist community-based service providers to establish, re-establish or maintain services with their clients.
- Provide forensic case management by closely monitoring a participant’s legal context to support the implementation of the service plan and completion of the program.
- Collaborate closely with defense attorneys as needed, city/county prosecutors and community-based providers as authorized by the CDP or TAD participant to support the effective completion of the program.
- Maintain a broad working knowledge and good working relationship with key community-based providers, defense attorneys, city/county prosecutors and DAJD or other corrections personnel when relevant.
- Identify and foster new possibilities for effective collaboration with community-based providers.
- Provide emotional support, trauma-informed care, and/or assessment for suicidal ideation to participants in crisis.
- Provide supportive guidance to improve the potential for service engagement.
- Serve on workgroups and committees working to assure appropriate standards of client care by centering client needs and programmatic concerns within the Jail Health Services Department.
- Experience, Qualifications, Knowledge, Skills
- Ongoing commitment to learning, understanding, and effective application of anti-racist practices when working with Black, Indigenous, and People of Color.
- Bachelor’s Degree in a social science and at least two years recent, relevant work experience. Qualifying work experience may substitute year for year of education.
- Recent experience with adults presenting with multiple and complex challenges requiring multiple system involvement for resolution.
- Knowledge of specific challenges, trauma responses, behavior and needs for those experiencing legal involvement, housing instability, poverty, substance use disorder and mental health diagnoses compounded by discrimination and oppression.
- Knowledge of client centered, trauma informed, cultural humility care practices
- Demonstrated ability to perform effective assessment and treatment planning utilizing brief interviewing techniques, motivational interviewing, and stages of change model.
- Skill in fostering client self-determination within the therapeutic alliance.
- Demonstrated skills in effective harm reduction strategies to increase safety with clients who engage in high-risk behavior.
- Demonstrated ability to manage a full caseload of complex clients by coordinating comprehensive services for identified emergent needs.
- Demonstrated ability to provide screening, recovery, or recovery-related service connection for clients with substance use disorders, including referral and linkage to inpatient, outpatient and/or medication assisted treatment
- Working knowledge of crisis intervention techniques, including assessment for risk of suicide or harm to self or others.
- Demonstrated ability to provide social services for individuals with current or historical involvement with the criminal legal system.
- Working knowledge of medical, mental health, and substance use conditions, related terminology, and their treatment.
- Ability to effectively engage patients in a therapeutic relationship, and ability to work with patients by telephone as well as in person.
- Demonstrated ability in developing and maintaining effective working relationships as a member of a multi-disciplinary team.
- Demonstrated ability to participate in a multi-disciplinary team with internal service planning and execution of service plan, ability to communicate effectively in a multi-cultural environment.
- Ability to set and maintain appropriate professional and therapeutic boundaries.
- Demonstrated ability to manage multiple tasks, while remaining organized and detail-oriented in an often-changing environment.
- Knowledge of and skill in utilizing quality assurance and data collection techniques.
- Ability to learn and effectively use electronic health record systems.
- Demonstrated ability to travel throughout King County in a timely manner.
- Proficiency in the use of personal computers, with working knowledge of MS Word, MS Excel, database programs, Internet, and Outlook
- Proficiency in a language other than English.
- Working understanding of the criminal legal system.
- Substance Use Professional certification.
- Master’s degree in a social science field from an accredited university.
- Social Work or Mental Health licensure (LSWAIC, LASW, LMHC, or recognized equivalent).
- Supplemental Information
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
COVID-19 Vaccination Requirement
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.
As a condition of employment, prior to a final offer of employment, you will be required to:- submit proof of vaccination, or
- have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply:
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply:
This full-time Career Service position is open to all qualified applicants.
Work Schedule:
This 1.0 FTE works 40 hours per week. The Diversion Program staff coverage is provided Monday through Friday during the business hours of 8am-5pm with some flexibility within those business hours.
Work Location:
The Chinook building, 401 5th Ave., Suite 1000, Seattle, WA 98104 will be the primary work location in addition to telecommuting 1-2 days a week as needed. This candidate may be required to provide support to our program participants in various community locations throughout King County. Staff assigned to this team will maintain ongoing clearance to all jails within King County.
Some of the work associated with this position may be performed remotely. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. There will be situations where the employee is required to report to a County worksite. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.
To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
Application Process (submit electronically):- Job Application with completed supplemental questions.
- Resume.
- Copy and paste one or more documents into the text resume section of the application.
- Attach multiple documents/files in the resume attachment section.
Additional Information:
Public Health - Jail Health Services follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:- Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution;
- Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,
- Has been civilly or administratively adjudicated to have engaged in the activity described above.
The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.
Union Affiliation:
Social Workers are represented by PROTEC-17
Social Services Professionals are non-represented
Contact:
If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact please contact: Alexis Owens, Human Resource Analyst, at Alowens@kingcounty.gov.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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01Do you have experience providing direct services for individuals with current or historical legal involvement?
- Yes
- No
02If you answered yes to question #1, please describe your experience providing direct services for individuals with current or historical involvement with the legal system. If you answered no, please indicate experience which you believe to be transferable. If you do not have any experience, then type N/A.03Do you have experience providing direct services from the following frameworks: Harm Reduction, Trauma-Informed, Client-Centered, Strengths based and/or Cultural Humility?- Yes
- No
04If you answered yes to question #3, please describe your experience providing direct service from the following frameworks: Harm Reduction, Trauma-Informed, Client-Centered, Strengths based and/or Cultural Humility? If you answered no then please describe experience which you think is transferable. If you do not have any experience, then type N/A.05Do you have experience coordinating services for complex client needs such as medical, mental health, substance use disorders and/or co-occurring conditions for clients with behavioral and/or legal histories that pose challenges and barriers to placement?- Yes
- No
06If you answered yes to question #5, please describe your experience coordinating services and the type of services you have coordinated. If you answered no then please describe experience which you think is transferable. If you do not have any experience, then type N/A.07Do you have experience working with community-based services in King County for our legally involved community members?- Yes
- No
08If you answered yes to question #7, please describe your experience working with community-based services in King County for our legally involved community members. If you answered "no" then type N/A.09Diversion is a part of legal reform. How does working in a program like this fit into your personal philosophy and professional goals?- Yes
- No
10If you answered yes to question #9, please describe how working in a diversion program fits into your personal philosophy and professional goals. If you answered "no" then type N/A.11Do you have experience promoting equity and social justice in an organization and/or in community?- Yes
- No
12If you answered yes to question #11, please describe your experience promoting equity and social justice in an organization and/or community. If you answered "no" then type N/A.13Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?- Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
- No.
14If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoffRequired Question