Diversion Program Manager

King County   Auburn, WA   Full-time     Social Service
Posted on October 13, 2021
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The Jail Health Services Division (JHS) of Public Health Seattle & King County is seeking a Diversion Program Manager who will bring their lived experiences as well as their technical competencies to oversee Diversion Services. Diversion Services seeks someone who is representative of those who live in King County and is dedicated to embedding equity in their daily work.
Diversion Services includes the Therapeutic Alternative Diversion (TAD) program out of King County District Court and Community Diversion Program (CDP) out of King County Superior Court. These programs are a collaboration between King County Prosecuting Attorney’s Office, King County Executive Team and King County Public Health. Diversion Services seeks to assist those at the intersection of unmet social determinants of health and the legal system to support people in identifying and addressing needs with a human service response rather then a legal one.
This position is part of the JHS Psychiatric and Social Services section and will report to the manager of Court Services and Release Planning. The Diversion Program Manager is responsible for the day-to-day operations of Diversion Services as a whole as well as CDP and TAD programs and the team members associated with those programs. Primary duties include developing and implementation of policies and procedures for the program as well as providing direction and oversight to staff, planning and monitoring goals and objectives, preparing and monitoring budgets, and ensuring work adheres to established standards.

Job Duties

Program Management

  • Manage the JHS Diversion Program and its subprograms, including the TAD Program, CDP Program, and team members associated with these programs.
  • Coordinate program activities and ensure program deliverables are achieved; evaluate program progress and results; prepare reports as required. 
  • Create, develop, and implement program operations, procedural guidelines and policies, standard work, program goals and objectives and standards of care for Diversion Services. 
  • Oversee day to day operations of a program area interpreting procedural guidelines, ensuring standard work compliance, that objectives and standards are met. 
  • Conduct complex planning activities for work unit programs and projects including policy/procedure development, using data and evidence-based models, and applying public health principles.   
Supervision & Team Development 
  • Provide clinical supervision of staff and determine position competencies. Evaluate and document work performance formally and informally; coach, counsel, monitor and motivate assigned staff. 
  • Participate in screening and selecting employees, interviewing candidates making hiring recommendations.  
  • Train and supervise staff. Evaluate staff performance and provide coaching, feedback and corrective action for performance issues. Interpret policies and procedures and resolve conflicts.
  • Develop and maintain a broad working knowledge and good professional relationship with key community substance use treatment, medical, mental health, and community-based providers. Identify and foster new possibilities for effective collaboration with community-based providers. 
  • Address conflicts as opportunities for collaboration with demonstrated facilitation, negotiation, and consensus-building skills.
  • Apply equity and social justice principles and practices, and understanding of the effects of place, race and policy and systems-based inequities on marginalized communities and populations when making decisions and recommendations. 

Experience, Qualifications, Knowledge, Skills

  • A well-developed understanding of equity and social justice principles and experience leading teams and/or implementing policies that integrate equity and social justice into program design and workplace culture. 
  • Experience implementing new criminal legal and/or social determinants of health focused policies, programs, or initiatives; working in behavioral health services; criminal legal programs or systems; or related community-based programs. 
  • Demonstrated knowledge of and expertise in principles and processes of social work, case management, behavior change counseling/intervention, and service planning related to identified needs.  
  • Experience liaising between community partners as it relates directly with client services. 
  • Demonstrated knowledge of medical, mental health and substance use conditions/issues/services affecting this program population in King County.
  • Excellent written and verbal communications skills.  
  • Proficiency with Microsoft Office applications and demonstrated skill working with electronic health record systems.  
  • Washington State Driver’s License or the ability to travel to work locations with limited public transportation. 
Desired Qualifications: 
  • Demonstrated extensive direct clinical experience providing social work services for a legally involved population with complex medical, mental health and/or substance use issues.
  • Demonstrated extensive knowledge of King County social service resources related to education, employment, housing, social and family supports, and health.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

Covid-19 Vaccination Requirement

As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

This directive applies to employees in the Executive branch*, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

SUPPLEMENTAL INFORMATION Your application materials must validate your answers to the supplemental questions. If your answers cannot be validated, you will not proceed to the next steps of the process.
The selected candidate will be required to pass a thorough background investigation. Records are not automatically disqualifying.
This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.kingcounty.gov/jobs/applying.aspx
Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours.
If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.
Applicants from this job posting may be used to fill temporary or other positions in this classification for a period of up to a year.
Additional Information: 
Public Health - Jail Health Services follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:
  • Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution. 
  • Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or, 
  • Has been civilly or administratively adjudicated to have engaged in the activity described above.
Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.
The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.

Who May Apply: This Career Services position is open to all qualified applicants.

Union Affiliation: This position is not represented by a union.

Work Location: Downtown Seattle will be the primary work or Downtown (Kent). Is available to provide services various community locations throughout King County and that the staff assigned to this team maintains ongoing clearance to all jails within King County.
Work Schedule: Monday through Friday and on weekends as needed. Alternative work schedules are considered on a case by case basis and based on the need of the team.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions
The following application materials are required in order to be considered for this position:
  • A Completed Online or Paper Application
  • Supplemental Questionnaire
  • Resume
  • Cover Letter
APPLICATION PROCESS: The following completed items are required to be considered for this vacancy:
  • NEOGOV/Government Jobs on-line or paper application 
  • Completed supplemental questions that are supported in your application. These answers will be reviewed to determine competitiveness. Please do not use "see resume" in your answers as these will be considered incomplete.  
Your application may be rejected as incomplete if you do not include the required information in the application. If you reference "see resume" on your application it will be considered incomplete. You must completely fill out the application with your relevant education and work experience. The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring 

Contact: If you require any assistance or have any questions regarding this recruitment, please contact Molly Jensen at molly.jensen@kingcounty.gov or 206-477-1383.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
Do you have a Master's degree in social work, psychology, behavioral health or counseling from an accredited university or other related field?
  • Yes
  • No
If you answered yes to question #3, please indicate credential or license you possess. If you do not possess any credential or license, please describe demonstrated knowledge of and expertise in principles and processes of social work, case management, behavior change counseling/intervention, and service planning related to identified needs. Briefly describe this experience including number of years If you do not have any experience, then type N/A.
Do you have experience coordinating care for complex patient needs such as medical, mental health, substance use disorders and/or co-occurring conditions for patients with behavioral and/or legal histories that pose challenges and barriers to placement?
  • Yes
  • No
If you answered yes to question #5, please briefly describe this experience including number of years. If you answered no then please describe experience which you think is transferable. If you do not have any experience, then type N/A.
Do you have experience implementing new criminal legal and/or social determinants of health focused policies, programs, or initiatives; working in behavioral health services; criminal legal programs or systems; or related community-based programs.
  • Yes
  • No
If you answered yes to question #7, please briefly describe this experience including number of years. If you answered no then please describe experience which you think is transferable. If you do not have any experience, then type N/A.

Required Question