Downtown Primary Care Medical Assistant
- Summary
The Position:
The Medical Assistant is responsible for assisting health care providers providing primary care in various Public Health ambulatory care clinics. The incumbent works as a paraprofessional performing delegated patient care functions under the clinical direction of a Physician, Advanced Registered Nurse Practitioner (ARNP) or Registered Nurse and under the supervision of a site manager or Personal Health Services Supervisor (PHSS). Medical Assistants work collaboratively within a multi-disciplinary clinic team; perform administrative support duties, conduct education and outreach activities; research various topics and information; conduct assessments, and are expected to regularly adapt their role/tasks in order to maximize clinic efficiency and flow. Additional duties vary depending on the practice specialty but can include: family planning; immunizations; phlebotomy; medication administration; intramuscular, intradermal (including ppd's) and subcutaneous injections; data entry into tracking system.
Medical Assistant (MA) – Downtown Family Health Clinic at the Downtown Public Health Center; Career Service 1.0 FTE. This Medical Assistant will work as part of a multidisciplinary team in a fast paced Family Health Clinic offering primary care services to low-income families (newborns to seniors) with medical complexity and social vulnerability, specifically homelessness. Our multidisciplinary team includes core public health physicians, ARNPs, Swedish Family Medicine Residency, nurses, medical assistants, behavioral health specialist, nutrition services, interpreters, referral coordination, a full complement of admin staff and on-site insurance enrollment assistance. Our medical assistant team provide core, client-centered support to patients across all of the services embedded within this special clinic. Our clinic has open-door access addressing same day needs. We aspire to the highest level of NCQA medical home accreditation.
Work Location & Schedule: This position is based at Downtown Public Health Center located at 2124 4th Avenue, Seattle, WA 98121 and will work a 40-hour work week. The typical schedule is from 8:30 a.m. to 5:30 p.m. but could include occasional coverage on Saturday's based on operational needs. Specific work days are to be determined. This posting may be used to fill all vacancies for this location.
Information: Please contact Amy Curtis, BSN, RN, Healthcare Recruitment Specialist at amy.curtis@kingcounty.gov or call 206.263.8358
Desirable Qualifications: The most competitive applicants for this vacancy will have: experience working with multiple age groups and working with high risk populations impacted by substance abuse, mental illness and homelessness. Experience as a Medical Assistant beyond education externship. Bilingual. Experience with EPIC.
Examples of Duties:- Assist primary care providers with patient care; and coordinate efficient clinic flow by promptly rooming patients.
- Accurately perform diagnostic screenings and procedures such as; vision and hearing screening, EKG's, and record adult and child anthropometric measurements.
- As directed by a Physician and/or Advanced Registered Nurse Practitioner, perform and process blood draws, administer medication and collect specimens.
- Provide basic health care messages and education on a variety of health topics including healthcare maintenance and prevention as well information regarding reproductive health, emergency contraception and pregnancy options, including abortion referral
- Monitor, request, stock and clean routine clinic supplies; maintain safety and cleanliness of examination/ treatment rooms and laboratory areas. This may include some bending, lifting, reaching, stooping and moving objects weighing 35 pounds.
- Interview and accurately record client's medical, dietary, and social history, anthropometric and lab results and accurately enter patient information into health information tracking systems and chronic disease registries.
- As directed by a Physician and/or Advanced Registered Nurse Practitioner, phone in prescriptions to pharmacies, schedule follow-up appointments and refer patients for specialty and/or follow-up care as needed.
- Utilize clinic practice management software to assist with scheduling, registering and checking in patients for appointments
- Attend training and responds to emergency situations within the clinic supporting health care providers and emergency personnel.
- Perform pre-visit planning activities, attend huddles
- Assist with procedures
- Administer vaccines, and single dose medications via the following routes; oral, subcutaneous, intradermal, intramuscular, intranasal.
- Preform phlebotomy
- Perform CLIA waived lab tests
Qualifications:- Knowledge of asepsis and universal precautions; State and Federal guidelines regarding laboratory safety; handling and/or disposing of bio-hazards and specimens; ability to clean clinic supplies; maintain examination / treatment rooms and laboratory areas.
- Knowledge of Medical Assistant skills including phlebotomy and related laboratory and clinical procedures; medical terminology; vital signs and immunizations.
- Mathematic skills: ability to do basic calculations; convert fractions and decimals; graph anthropometrics and schedule follow ups that are time sensitive, all with a high degree of accuracy.
- Written communication skills to include: ability to provide clerical support; medical record-keeping; utilize patient tracking registries and accurately enter health information data; proficient with computer use.
- Communication skills: ability to effectively communicate with non-English speaking clients utilizing interpreters, when necessary, and/or skilled in a language or customs that enhances service delivery to our clients; experience interviewing clients to obtain their medical, dietary, and social history.
- Work as a team player to collaborate and solve problems with clients and co-workers.
- Understanding of health education techniques; able to educate clients on health care maintenance and prevention; ability to effectively engage the client.
- Understanding of the laws governing health care; HIPAA and the handling confidential information with tact and discretion; understanding of Child Protective Services mandates.
- Willing to provide information and client education regarding reproductive health, emergency contraception and pregnancy options, including abortion referral.
- Ability to set priorities, to make decisions within the scope of position; seek additional information where/when necessary; analyze and evaluate situations; identify problems and implement appropriate action/solutions.
- Ability to successfully perform a number of tasks simultaneously, meet deadlines and work under strict time constraints on a regular basis.
- Ability to effectively deal with change; able to be flexible and adaptable; able to gather information and try different ideas to make things work.
- Relates well with diverse personality types; treats everyone fairly and equitably.
- Able to work with a multi-disciplinary team that interacts with the public and community partners while delivering quality healthcare services to racially, ethnically and socio-economically diverse populations.
- Ability to talk to others with ease; listen attentively; be receptive to what others have to say.
- Must have good attendance history
- Desire to work with vulnerable populations who may be experiencing homelessness, mental illness, substance use disorder
Must have current certification from one of the following:- Designation as a Certified Medical Assistant from the American Association of Medical Assistants (AAMA).
- Designation as a Registered Medical Assistant from American Medical Technologists (AMT).
- Designation as a Certified Clinical Medical Assistant from the National Healthcareer Association (NHA).
- Designation as a National Certified Medical Assistant from the National Center for Competency Testing (NCCT).
- Must have Medical Assistant Certification with Washington Department of Health
- The selected candidate will be required to pass a thorough background investigation.
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.
Union Affiliation:
This position is represented by the Professional & Technical Employees Union, Local 17.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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01Have you used an electronic health records system? If so, what systems are you proficient in using?02Have you ever been subject to review, challenges, and/or disciplinary action, formal or informal, by an ethics committee, licensing board, medical disciplinary board or related professional association?
- Yes
- No
03Have you ever been involved, as a health service provider, in a malpractice claim or suit?- Yes
- No
04How recently have you provided primary medical care in a clinical setting?05Do you possess a current certification as a Medical Assistant form the State of Washington Department of Health?- Yes
- No
06Can you provide documentation of current BLS CPR certification with AED training required at time of hire? (Please note that CPR/AED Heartsaver courses do not meet this requirement.)- Yes
- No
07Are you willing to provide options counseling?- Yes
- No
08What do you see as the most rewarding aspect of working in a diverse environment?09What steps have you taken to share the rewards with your colleagues?10What do you expect in a trauma informed agency?Required Question