Drug Diversion Court Services Housing Case Manager
The Department of Judicial Administration (DJA) provides professional, high-quality Superior Court record services and justice system programs, while ensuring access to justice and integrity in the process. King County Drug Diversion Court (Drug Diversion Court) is a criminal justice diversion program administered by DJA.
DJA is seeking a housing case manager to provide housing case management services to participants of the Drug Diversion Court, work in partnership with contract and non-contract housing providers in the community, assist with next step housing, manage the Drug Diversion Court housing resources, and stay informed regarding local and federal policy governing housing.
Drug Diversion Court provides eligible individuals charged with felony drug and property crimes the opportunity for treatment of substance use and co-occurring disorders, access to ancillary services and dismissal of charges.
The Drug Diversion Court housing case manager, working within Drug Diversion Court Services, is a key member of the Drug Diversion Court team.
WHO MAY APPLY: This position is open to King County career service employees and the general public; preference will be given in that order. DJA values diverse perspectives and life experiences, and encourages people of all backgrounds, cultures and religions to apply, including veterans, Black, Indigenous, and People of Color, Immigrants, refugees, women, LGBTQ+, people with disabilities and those with lived experience with addiction and recovery.
WORK LOCATION: This position is based at the King County Courthouse located at 516 3rd Ave. Room E917, Seattle, but this position may be required to attend meetings or perform duties at the Norm Maleng Regional Justice Center, 401 4th Ave N., Kent, WA 98031, and travel to other areas of King County to attend meetings with housing providers.
There will be work associated with this position that may be partially performed remotely. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. There will be situations where the employee is required to report to a County worksite. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.
To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
WORK SCHEDULE: The regular workweek is 24 hours per week, preferably Monday, Wednesday and either Tuesday or Thursday from 7:30 a.m. to 4:30 p.m. This position is overtime eligible.
- King County Application Form
- Answers to the Supplemental Questions
- Cover Letter detailing your background and describing how you meet or exceed the requirements listed in this job announcement.
- Please note, your Cover Letter may be evaluated as a writing sample.
Please note that you can attach multiple documents to your application. Your options are:
*Copy and paste one or more documents into the text resume section of the application.
*Attach multiple documents/files in the resume attachment section.
Contact Information: Please direct questions about this position to Christina Mason at 206-477-0785. For questions about the recruitment process please contact Joy Fernandes at 206-477-0774.
- Job Duties
The person selected for this position will be assigned a variety of tasks including but not limited to those listed:
Direct Housing Case Management
- Provide participants with information about Drug Diversion Court housing services at orientation and intake and on an ongoing basis;
- Meet with drug court participants at entry to determine housing status;
- Prioritize and manage waitlist for drug court housing, and coordinate placements and exits;
- Coordinate transportation to housing move-in appointments including accompanying participants at jail discharge;
- Meet with participants throughout their time in Drug Diversion Court to set housing goals, assess needs, troubleshoot and develop long-term housing plans;
- Serve as housing representative for participants, coordinating services related to housing needs, move-in fees, and other issues related to tenancy;
- In coordination with drug court housing providers and treatment case managers, address recurrence of use (relapse), rule violations, problem behavior and emerging needs amongst participants who reside in drug court housing;
- Make case notes in electronic database, documenting all interactions involving or concerning Drug Diversion Court participants and in preparation for court hearings or staffings where housing related issues will be addressed;
- Assist participants in locating permanent and/or next step housing;
- Exchange information with the court, housing providers and treatment case managers;
- Maintain a proficient working knowledge of community housing resources and make referrals as appropriate;
- Assist with facilitation of workshops on residential and life skills;
- Maintain a high level of competence in the understanding of substance use disorders, mental health issues, and socioeconomic and cultural factors and apply a professional and therapeutic approach to problem solving participant needs.
Serve as a Member of the Drug Court Team
- Monitor, track and report on participants' progress in housing and report to the Drug Diversion Court team both orally and in writing;
- Participate in staffings, providing information and recommendations related to participant housing status and opportunities;
- Work with program analyst to define and maintain useful housing data in Drug Diversion Court data base;
- Participate in Business Meetings including presenting regularly to drug court team on the status of drug court housing resources;
- Support the Drug Diversion Court's approach to accountability and empowerment, especially as it relates to housing.
Contract Implementation and Monitoring
- As dictated by the contracts between KCDDC and housing, work with different housing providers (family, young adult, gender-specific and single occupancy adults) and DDC Management to develop protocols, policies and procedures pertaining to:
- referral processes;
- the exchange of information between on-site housing and drug court case managers;
- participant compliance requirements and response to noncompliance, including housing stabilization plans;
- provision of funds to cover move-in costs;
- scheduling and facilitating regular meetings with each housing provider to discuss cases and address issues with housing providers as needed.
Community Involvement, Advocacy
- Stay well-informed regarding local, state and federal policy governing housing and homelessness;
- Stay up to date on local homeless and housing issues and resources;
- Cultivate relationships with landlords, housing agencies and other community organizations to advocate for and expand housing opportunities / resources for drug court participants;
- Attend relevant community meetings;
- Educate stakeholders on the housing needs of Drug Diversion Court participants and the importance of housing for success in the program;
- Prepare written reports for current and potential funders.
- Experience, Qualifications, Knowledge, Skills
Any combination of Education, Experience, Qualifications, Knowledge and Skills which provides the applicant with the desired competencies to successfully perform all duties described will be considered.
- BA in Human or Social Services or related field and a minimum of 2 years experience providing direct housing case management services to persons experiencing homelessness.
- Experience assisting adults experiencing homelessness in acquisition of emergency shelter, transitional/interim and permanent housing.
- Solid knowledge of emergency shelter, transitional/interim and permanent housing resources in King County.
- Training and/or experience in working with individuals with substance use disorders.
- Experience successfully managing a client caseload.
- Demonstrated ability to work as an effective collaborative team member internally and externally and to take action to accomplish specific tasks.
- Experience working in partnership with service providers outside of your organization.
- Demonstrated written and oral communication and presentation skills.
- Demonstrated problem solving skills and resourcefulness.
- Ability to motivate participants to engage in services and change behavior.
- Experience with data collection, entry, tracking and maintenance.
- Experience in word processing, Excel and email.
- Experience working in a recovery-oriented housing setting.
- Experience providing direct housing case management services to special populations, including young adults and families.
- Experience working with individuals involved in the legal system.
- Training in motivational interviewing.
- Proficiency in Spanish, the second most commonly spoken language amongst King County Drug Court participants.
Required Skills and Competencies:
Approachability – Must be easy to approach and talk to and spend the extra effort to put others at ease. Must be warm, gracious, sensitive to and patient with the interpersonal anxieties of others, and able to build rapport.
Conflict Management – Ability to step up to conflicts, seeing them as opportunities. Ability to read situations quickly, practice focused listening, hammer out tough agreements and settle disputes equitably. Ability to find common ground and get cooperation with minimum noise.
Dealing with Ambiguity – Ability to effectively cope with change and comfortably shift gears. Ability to decide and act without having the total picture. Ability to handle risk and uncertainty. Ability to move on without having to finish things and to not get upset when things are up in the air.
Decision Quality – Ability to make good decisions and come up with accurate solutions when judged over time.
Ability to Manage Diversity – Must have the skills to work effectively with Drug Diversion Court participants and professionals of all races, nationalities, cultures, disabilities, ages, and genders.
Perseverance – Must pursue tasks with energy, drive, and a need to finish, seldom giving up, even in the face of resistance or setbacks.
Integrity and Trust –Must be widely trusted, able to present the unvarnished truth in an appropriate and helpful manner, keep confidences and admit mistakes.
Listening Skills – Must be able to practice attentive and active listening while still maintaining excellent time management. Must possess the patience to hear people out and accurately restate their opinions even if there is disagreement.
Problem Solving Skills – Ability to use logic, honest analysis and investigation of all fruitful sources to solve difficult problems with effective solutions.
Time Management Skills –Ability to prioritize, concentrate efforts, and use time effectively and efficiently. Ability to attend to a broad range of activities.
Written Communication – Ability to write clearly and succinctly in a variety of communication settings and styles. Ability to get messages across that have the desired effect.
- Supplemental Information
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
Covid-19 Vaccination Requirement
As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
This directive applies to employees in the Executive branch*, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.
Applicants that are found to be minimally qualified will be further reviewed for competitive quality. Those applicants that possess the most competitive background in directly related experience, knowledge and training may be contacted for interviews. Professional reference checks will be conducted prior to any offer of employment.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
02If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff03How did you hear about the job? Check all that apply.
- Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
04If you selected "Other" in the question above, please specify website/name.05Have you included a cover letter and a resume?
- King County Website
- King County Employee
06Which best describes your highest level of education?
07How many years of experience do you have providing direct housing case management services to persons experiencing homelessness?
- High School/GED
- Some College
- Associates or Technical Degree
- Bachelor's Degree
- Master's Degree
- Other Advanced Degree
08Describe your experience providing direct housing case management services to persons experiencing homelessness. (Be specific as to dates, locations, and description of duties.)09Describe your experience assisting adults experiencing homelessness in the acquisition of emergency shelter, transitional/interim and permanent housing.10Describe your experience working as part of a multidisciplinary team and in partnership with providers outside of your organization.11Describe your training and/or experience in working with individuals with substance use disorder.12Describe your experience collecting, entering, tracking and maintaining program data.13How do you see the work of a therapeutic court as supporting King County's commitment to equity and social justice?
- Less than one year
- Two years
- Three to five years
- Five to seven years
- More than seven years