Electronic Communication Technician I

King County   Auburn, WA   Full-time     Information Services / Technology (IT)
Posted on July 28, 2022
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Summary

King County Department of Information Technology (KCIT)  
KCIT uses the power of technology to digitally transform King County. Building vibrant communities through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. As the first-place recipient of the 15th annual National Association of Counties (NACo) Digital Counties Survey, KCIT is recognized for its vision, strategy, innovation, and collaboration. KCIT has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation. 
  
KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments to develop products and services that better serve the needs of our customers and our community. To learn more about KCIT, please visit: http://kingcounty.gov/depts/it.aspx  
 
King County's Radio Communication Services team is in search of an Electronic Communications Technician position. In this position, you will primarily work to program, install, and troubleshoot mobile and portable two way radios, mobile data devices, and fixed site equipment. You will also work with other team members to assist in the installation and maintenance of land mobile radio equipment and related auxiliary equipment. Our ideal candidates will have strong technical skills, thrive in a collaborative environment, and have a passion in delivering excellent customer service. This positions are fully benefited full time position 40 hours a week.
 
Come join our team to make a difference! For more information on Radio Communication Services, please visit our website.

Benefits  
King County offers a robust benefits package to support you and your family in a variety of ways. To learn more about the benefits offered here, please click on the Benefits tab or click here: http://www.kingcounty.gov/employees/. 
 
Work Schedule 
The normal work week for this position is Monday – Friday, 7:30 am – 4:00 pm; this position is eligible for overtime pay.
 
Application Process 
This recruitment is open to all qualified applicants. In addition to filling the current vacancy, this recruitment may be used to fill future vacancies.
 
A completed King County Application and an attached resume are required for consideration. We highly recommend you also provide a cover letter.
 
Applicants who are unable to apply online should follow the instructions under the Application FAQ's.
 
Questions 
If you have questions regarding this recruitment, please contact Brian Roberts at broberts@kingcounty.gov or 206-263-1508.                                

Job Duties

  • Install and remove all types of 2-way mobile radio and electronic communications equipment, radio site equipment, and electronic security systems. Perform preventative maintenance to the "box" level.    
  • Serve as the initial point of contact to customers, provide troubleshooting of mobile and fixed radio equipment installations; identify failures to the either radio equipment itself or the auxiliary equipment. May provide mechanical or assembly level board swaps as appropriate.   
  • Assist in scheduling installation and removal of mobile and fixed radio equipment.  
  • Provide needed equipment documentation including the install/removal history and maintaining records regarding work orders, installation procedures, and practices.   

Experience, Qualifications, Knowledge, Skills

  • Demonstrated knowledge of installation and basic 2-way mobile radio maintenance practices    
  • Knowledge of basic electronics, communications equipment and auxiliary equipment
  • Capable of using basic electronic test equipment (DVM, watt-meter, service monitor) to determine failure location    
  • Excellent customer service skills, including maintaining focus on the customer    
  • Proficient in using computers and computer software to perform system diagnostics, interpret results, program equipment, and maintain equipment and system database   
  • Able to work independently and in a team environment    
  • Demonstrated skills in creating, cultivating, and collaborating with management, peers, cross functionally, and customers    
  • Ability to effectively communicate orally and in writing; including the ability to communicate complex technical information to a non-technical audience    
  • Skill in handling multiple competing priorities and adapting to changes in workload; including writing and editing technical documentation and staying current with assigned work    
  • Positive attitude towards peers and leadership, ability to learn from mistakes, and proactively seeks feedback    
  • Ability to focus on the details and approach problems logically and rationally    
  • Demonstrated ownership of tasks to resolve challenging customer issues, escalating when necessary    
  • Effective problem-solving skills including decision making, time management & immediate prioritization of tasks as assigned     
  • Ability to lift 25+ lbs. and work in tight spaces.     
Additional Job Requirements 
  • Possession of a valid Washington State Driver's License at the time of hire; you will be required to drive a county vehicle on a regular basis     
  • Successful completion of a pre-employment physical exam     
  • Successful completion and ability to maintain an acceptable background clearance level to include fingerprinting  
Preferred Qualifications 
  • 2+ years of experience installing and maintaining land mobile radio equipment and related auxiliary systems     
  • Successful completion of an AA degree, vocational training program in electronics, and/or equivalent military electronics training involving communications equipment, analog and digital circuitry, and test equipment usage     
  • FCC GROL License (General Radio Operators License)     
  • Experience in the use of Office 365 products     
  • Prior experience in public sector and/or a desire to work in public service     

Supplemental Information

Forbes recently named King County as one of Washington State's best employers. 
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
 
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. 

COVID-19 Vaccination Requirement
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to: 

  • submit proof of vaccination, or  
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. 
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). 
 
The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office. 
 
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. 
 
To Apply 
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. 
 
Application Requirements
A completed King County Application and an attached resume are required.
 
  
The recruitment for this position is open to all qualified applicants and may be used to fill future vacancies. 
  
Union Status: represented by IBEW - Local 77 Union 
(For internal use only: Classification: Electronic Communications Technician I - 8303100) 

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question