Employee Services Administrator I

King County   Seattle, WA   Full-time     Administration / Clerical
Posted on January 12, 2022
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King County Metro Employee Services is searching for an exceptional Administrator I. This position will perform complex and critical administrative support for the Employee Services Division including supporting the Employee Services Management Team and collaborating with other division administrative staff. 

King County Metro Transit is a regional leader in helping people move quickly throughout the region, reducing commuter stress, greening the environment, and radically improving urban air quality, by providing comfortable, effective transit services for the thousands of commuters and other residents of King County, Washington. Working for Metro means working for a leader in this nation's public transportation industry.

Job Duties

Applying equity and social justice principlesis a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As the Administrator, you will:

  • Serve as liaison between Employee Services Management Team and internal and external groups or individuals.
  • Responsible for payroll and accounts payable operations; including budget charge coding and tracking by the project; budget charge reconciliation for multiple projects in Oracle.
  • Manage preparation, tracking, and approval of forms required for personnel transactions, requisition forms, purchase orders, and expense reports.
  • Organize travel packages and training for various section staff. Track project deadlines for mailings, contracts, and meetings, research, and assemble related documentation to internal and external customers.
  • Maintain calendars for Employee Services Management Team, as assigned, provide context for appointments when necessary, and assist in tracking appointments.
  • Screen telephone calls and visitors; receive complaints and requests and handle or route them for necessary action; disseminate information requiring judgment, knowledge, and interpretation of departmental procedures and regulations.
  • Type and proofread a variety of documents; includes correspondence, reports, technical specifications, agendas, minutes of meetings, financial statements, memoranda, lists, and other written materials.
  • Maintain electronic and paper filing systems; maintain and store records in accordance with the King County Records policies and retention schedules.
  • Develop and maintain internal tracking databases or spreadsheets to monitor active projects, contracts, and other needs for the Division.
  • Maintain and update data and materials related to division functions by utilizing MS Word, Outlook, Teams, SharePoint, PowerPoint, Excel, and specialized database systems (i.e., Oracle EBS, Peoplesoft, or similar such software).
  • Organize and schedule various meetings; facility reservations, materials development, and needed equipment.
  • Research and provide information to management and staff on administrative policies and procedures.
  • Order supplies and maintain supplies inventory, such as paper, printer cartridges, etc. maintains office equipment including contacting service and repair personnel.
  • Request and track KCIT on-boarding requests for Division new hires and transfers.
  • Other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

  • Increasingly responsible administrative support responsibilities in the area of human resources OR any equivalent knowledge, skills, and experience that provide the ability to perform the core competencies of the position.
  • Demonstrated customer service skills, and ability to work and communicate with diverse groups of customers in person, verbally, and written
  • Ability to maintain confidentiality and use discretion when handling sensitive information.
  • Excellent organizational skills are required to work on a number of projects simultaneously and to complete projects within specified deadlines.
  • Demonstrated ability to effectively problem solve, apply good judgment and initiative.
  • Skilled in the use of personal computer programs including Microsoft Word, Excel, Outlook, Sharepoint, PowerPoint, and Adobe.
  • Demonstrated strong attention to detail. Proven ability to multi-task and remain organized in a fast-paced environment with multiple deadlines and changing priorities.

  • Experience working with labor contracts, union representatives, and supporting employees in a unionized or public sector environment.
  • Knowledge of PeopleSoft or other similar payroll and time-keeping software.
  • Knowledge of Oracle or other similar financial software.
  • Knowledge of Laserfiche or equivalent electronic filing system.

Supplemental Information

Application & Selection Process
An online employment application, a cover letter describing how this position fits within your career goals, and responses to supplemental questions are required. A resume and any other additional materials are not required and will not be reviewed.

Applicants will be screened for competitiveness, completeness, attention to detail and written communication skills. The most competitive candidates may be invited to participate in one or more interviews.

Work Schedule
The work week is 40 hours, Monday through Friday. This position is subject to the provisions of the Fair Labor Standards Act, and therefore is eligible for overtime pay if scheduled.

Work Location
The primary location of this position is in the King Street Center (201 S. Jackson St., Seattle, WA)

Union Representation /Job Code/Grade
The Employee Services Administrator is Non-Represented-Job Code 281201/Grade 50

Teleworking Requirement
The work associated with this position will be performed predominantly in a hybrid work environment working in the office and at home. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

(New) Covid-19 Vaccination Requirement
King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. This directive applies to employees in the Executive branch*, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Aimee Higbee, ahigbee@kingcounty.gov

Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work, and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way, and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Please indicate below what software you have a demonstrated proficiency (check all that apply)
  • Word
  • Excel
  • Outlook
  • Sharepoint
  • PowerPoint
  • Adobe
  • None, but I'm willing to learn
Please indicate below what desired qualifications you may have (check all that apply)
  • Familiarity working in a public sector, unionized environment
  • Knowledge of PeopleSoft or other similar payroll and time-keeping software
  • Knowledge of Oracle or other similar financial software
  • Knowledge of Laserfiche or equivalent electronic filing system
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
I have read the job announcement and understand the duties and requirements for this position. Failure to complete all required materials may result in the application being rejected. I understand that any misrepresentation or material omission may constitute a ground for rejection, or if employed by King County, for disciplinary measures, including dismissal. I acknowledge I have read and understood the above information.
  • Yes
  • No

Required Question