Field Operations Team Lead, Food & Facilities Section

King County   Auburn, WA   Full-time     Management
Posted on December 9, 2022
Summary

This position will be open until filled. First application review planned for those applications received by December 30, 2022. 

Environmental Health Services Division, Food & Facilities Section is seeking a skilled, enthusiastic, and dedicated individual to fill the position of Field Operations Team Lead (also known as Health & Environmental Investigator III or HEI III). The HEI III position is a key member of the Food & Facilities Section leadership team and works collaboratively with businesses, trade associations, agencies, staff, and the public.  Examples of responsibilities for this position may include, but are not limited to staying up to date on emerging food processes and enterprises; training field investigators and new hires; supporting field staff in conducting inspections of challenging food and water recreational facilities; implementing the program's ongoing quality assurance and quality control needs; coordinating investigations for foodborne outbreak illnesses and injuries/drowning accidents at water recreational facilities; coordinating inspections of temporary and farmer's market events; and developing and interpreting public health and environmental health codes, regulations and policies.                                                                                  

The Food & Facilities Section contributes to healthy communities by permitting, educating and inspecting over 1,800 water recreation facilities, 11,500 permanent food businesses, 40 farmers markets, 3,000 temporary food businesses and issues over 50,000 food worker cards annually.  We serve an incredibly diverse, culturally rich, and culinary innovative community.   Our 60 person team operates with a $13 million annual budget.  The Food and Facilities Section strives to provide equitable service and applies an educational approach toward regulatory compliance.
 
The successful candidate will have a passion for environmental public health and creating heathier lives for all people in King County, enjoy developing people and teams, possess strong analytical and problem-solving skills, and be effective at developing productive relationships with agency partners and regulated entities.  The successful applicant will work with a team of supervisors and other team leads in the section and will directly lead a field operations team of 6 to 8 people.
 
The position supports and advances Environmental Health Services Division's values for fair and culturally competent service delivery, innovative, effective, and efficient application of resources, building a culture of performance and expanding opportunities to seek input, listen and respond to industry and residents.  The position will be located within the Environmental Health Division of Public Health – Seattle & King County.
 
The Program is committed to the principles of racial equity and social justice and values diverse perspectives and life experiences in its workforce.  People of all backgrounds are encouraged to apply.
 
ABOUT THE ENVIRONMENTAL HEALTH SERVICES DIVISION
Through the work of over 150 dedicated employees, the Environmental Health Services Division identifies and sustains environmental conditions that promote health equity and healthy people and communities in Seattle and King County. Our vision is healthy, safe, and vibrant communities that are free of health disparities based on race, gender or economic status. The Division’s core values include equity and social justice, integrity, community service, collaboration, a supportive work culture, and learning from each other and the communities we serve. To learn more, please visit https://www.kingcounty.gov/ehs.

COMMITMENT TO EQUITY AND SOCIAL JUSTICE
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities. To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Job Duties

A key expectation for this position is to implement program activities and priorities outlined by the King County Equity and Social Justice Ordinance, the King County Strategic Plan, and the Environmental Health Division Strategic Plan.
 
Field Operations Team Leadership

  • Contribute to a collaborative and empowered work team and work environment
  • Effectively and efficiently lead teams and manage resources including staff, project resources, work plans and service agreements; ensure consistency with Department and Division policies.
  • Conduct and facilitate staff trainings.  Coach, mentor and train current and new HEI I and II field investigators and other HEI IIIs.   
  • Perform quality assurance/quality control activities.  Review inspection reports of food and water recreational facilities, provide constructive feedback to investigators and evaluate and support ongoing training needs.  
  • Anticipate and participate in resolving conflicts between colleagues and other agencies/work groups. 
  • Provide coordination and response for field investigations of foodborne outbreak illnesses and injuries and drownings and incidents at water recreational facilities.
  • Stay up-to-date on new and cutting-edge food policies, practices and processes to enable the program to be responsive to the changing food and environmental health climate. 
  • Participate in the implementation and monitoring of the food safety rating system, including training staff and conducting on-going quality assurance and control. 
  • Coordinate and conduct plan reviews and field investigations of temporary and farmer's market events.
  • Provide backup and support to other seniors and supervisors as needed, and other duties as assigned by program supervisors and managers. 
 Program and Project Management
  • Prepare new or amended Food Program and Water Recreation Program policies, procedures, and rules and regulations for consideration by program supervisors, managers and the King County Board of Health (BOH). 
  • Provide culturally competent education, technical assistance, and regulatory compliance guidance to industries, facilities, the media, and the general public. In collaboration with businesses, trade associations, agencies, staff and the public, participate in the development of environmental-best management practices, regulations and initiatives. 
  • Participate in the development, implementation and evaluation of long and short range plans for overall program and quality assurance efforts. Assist with program development initiatives, quality assurance efforts and program evaluations such as participation in the Food and Drug Administration Voluntary Standards Program.

Experience, Qualifications, Knowledge, Skills

MINIMUM QUALIFICATIONS 

  • Within six months of hire, attain the Registered Environmental Health Specialist/Registered Sanitarian (REHS/RS) credential from the National Environmental Health Association (NEHA) or from the Washington State Board of Registered Sanitarians (WSBRS).  See item 7 below for additional information.  
  • Demonstrated cultural competence working with diverse populations including race, ethnicity, gender, ability, age, sexual orientation, and socio-economic status.   
  • Demonstrated ability applying principles of equity and social justice in local government programs. 
  • Demonstrated ability to lead teams and create a climate in which people want to do their best and an ability to motivate and enable co-workers to grow and succeed through constructive feedback, instruction, and encouragement.
  • Demonstrated ability to facilitate meetings and provide presentations to a wide range and size of audiences.
  • Demonstrated ability to work effectively with the public, program staff and other agencies; and to participate effectively on committees and work groups to collaboratively discuss and resolve issues and develop recommendations for long term program evaluation and planning.
  • Demonstrated knowledge of food safety and water recreation facility statutes, rules and regulations.  
  • Demonstrated ability to research and draft program policies, procedures, correspondence and technical reports.
  • Demonstrated proficiency with computer systems, Microsoft Office suite and with database or planning/design software.
DESIRED QUALIFICATIONS
  • Experience working in a highly-collaborative government program or coalition. 
  • Established effective working relationships with program partner agencies. 
  • Bilingual in one of the most common non-English languages in King County (such as Spanish, Arabic, Somali, Hindi, Punjabi, Chinese, Vietnamese, Korean).
LICENSING/CERTIFICATION REQUIREMENTS
  • Within six months of hire, attain the Registered Environmental Health Specialist/Registered Sanitarian (REHS/RS) credential from the National Environmental Health Association (NEHA) or from the Washington State Board of Registered Sanitarians (WSBRS).  Both NEHA and WSBRS provide applications for REHS/RS credentialing by examination or via reciprocity.  
  • REHS/RS credentialing information is available from NEHA at: www.neha.org/professional-development/credentials/rehsrs-credential 
  • REHS/RS credentialing information is available from WSBRS at:  www.wsbrs.org  
  • Valid Washington State driver's license.
  • All required licenses and certifications must be maintained in active status without suspension or revocation throughout employment.  

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

WHO MAY APPLY
This position is open to all qualified applicants.

APPLICATION PROCESS
The following items are required to be considered for this vacancy:

  1. An electronic application through www.kingcounty.gov/jobs or www.governmentjobs.com (use the “Apply” link), or paper application (see note below).
  2. Responses to the supplemental questions.
  3. A letter of interest that summarizes your interest and qualifications for the position.
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options. If you need an accommodation in the recruitment process or an alternate format of this announcement, please inquire directly with the contact listed on the job announcement or Public Health's Human Resources Service Delivery Manager.

WORK SCHEDULE
This position is full-time, 40 hours per week, is non-exempt from the provisions of the Fair Labor Standards Act, and is eligible for overtime. The normal workweek is Monday – Friday. Occasional evening and weekend work is required.

WORK LOCATION
  • Downtown Seattle, 401 5th Ave., Suite 1100, Seattle
  • Eastgate Public Health Center, 14350 SE Eastgate Way, Bellevue
  • Bothell/North Creek Environmental Health (not a public location)
  • Kent PH Center
  • Multiple sites as noted above, with some telework. 
COMPETITIVE BENEFITS
King County provides our employees with a free transportation pass (good on most transit systems throughout the Puget Sound region, including the Sounder). We offer a benefits package that includes competitive medical, dental and vision benefits for the whole family and domestic partner, competitive vacation, sick, holiday and executive leave plans, and participation in the State's Public Employees Retirement Plan (PERS), as well as the option of participating in the County's deferred compensation plan (a 457 plan).

WORKING CONDITIONS & PHYSICAL REQUIREMENTS
For field positions: 
  • This position requires the ability to perform work duties both indoors in an office environment and in the field in a variety physical and weather conditions that may include walking uneven terrain, working around heavy machinery, strong odors, dusts, animals, and various types of wastes. 
  • Exposure to individuals from the public who are upset, angry, agitated, and sometimes hostile, requiring the use of conflict management and de-escalation skills.
  • This position may require strength enough to lift, push, or pull field equipment weighing between 20-40 pounds.
  • Performance of job duties requires driving on a regular basis and a valid Washington State Driver's license.
  • This position may require the incumbent to occasionally access or travel by ferry or boat.
SUPPLEMENTAL INFORMATION
  • The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring.
  • Public Health relies on office automation (Microsoft Office 365) and other web-enabled tools. Candidates must be proficient and comfortable with computer use to perform essential functions of the position.
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
NECESSARY SPECIAL REQUIREMENTS
  • Candidates selected for positions in the following classification groups are required to pass a pre-employment physical: Health and Environmental Investigator, Health and Environmental Inspector, Plumbing Inspector.
  • The selected candidate will be required to submit to a thorough background investigation. Records are not automatically disqualifying.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law. 
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required trainings on time.
UNION AFFILIATION
This position is represented by ProTec 17 labor union.

CONTACT
If you have questions about the position, please contact Helena Barton at hebarton@kingcounty.gov or 206-561-7960. If you have questions regarding the recruitment process, please contact Ma-Eyongerie Frambo, Human Resource Supervisor at mframbo@kingcounty.gov or 206-263-3587.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Are you:
  • Currently certified as a Registered Sanitarian (RS) by the Washington State Board of Registered Sanitarians, OR
  • Currently certified as a Registered Environmental Health Specialist/Registered Sanitarian (REHS/RS) by the National Environmental Health Association, OR
  • None of the above
02
If you answered "none of the above" for question # 1, are you able to obtain one of the certification listed above within six (6) months of hire?
  • Yes
  • No
03
Do you have demonstrated working knowledge of federal, state, and local environmental health regulations?
  • Yes
  • No
04
Please describe your working knowledge of federal, state and local environmental health regulations, pertaining to food safety and/or water recreation facilities (this may include but is not limited to: conducting inspections, providing trainings, and reviewing and approving complex plans). Indicate how many years of this experience you have. If you answered no, put N/A.
05
Do you have experience leading collaborative teams with staff from multiple professional, cultural and technical fields?
  • Yes
  • No
06
If you answered "yes" to the previous question, please describe your experience leading collaborative teams with staff from multiple processional and technical fields. Please include a specific example, describe the team, and discuss techniques you applied achieve a successful outcome. If you answered no, put N/A.
07
Do you have experience working with multicultural and multilingual communities regarding code compliance, routine inspections and investigating environmental health issues (e.g., Foodborne outbreak investigations, drowning or near drowning incidents, appeals)?
  • Yes
  • No
08
If you answered "yes" to the previous question, please describe examples of your experiences in working with multicultural and multilingual communities in regards to code compliance, routine inspections and investigating environmental health issues (e.g., Foodborne outbreak investigations, drowning or near drowning incidents, appeals). If you answered no, put N/A.
09
Please describe your experience and philosophy on leading teams, strategic planning, facilitating meetings and data-driven decision making (using metrics, benchmarks and performance dashboards). Be specific and include the types of teams, meetings, and audiences where you gained this experience.
10
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
11
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question