Health Ambassador Initiative Support Staff Scheduler

King County Auburn, WA Full-time Health Care Provider

Posted on August 4, 2020

Summary

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience.

The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant, and connected to community.

King County Department of Community and Human Services (DCHS) is standing up a Health Ambassador Initiative. Health Ambassadors will play a critical role in our region’s ongoing effort to slow the spread of COVID-19 and preserve hospital capacity. King County residents’ bold action and unified purpose earlier this year avoided the out-of-control infection rates and overwhelmed hospitals that other communities and countries experienced, but we now face new challenges. COVID-19 cases are back on the rise, and hospital use and COVID-19 deaths could soon follow unless County residents redouble efforts to observe public health precautions with renewed unity and enthusiasm.

The Health Ambassador Initiative Support Staff Scheduler is supporting the manger to successfully launch a new program designed to slow the spread of COVID-19.

The position will be primarily focused on coordinating and scheduling the Health Ambassadors that will be working to support communities that are disproportionality impacted by COVID-19 to embrace the key mitigation strategies. The scheduler is expected to work on-site at the Tukwila office. Some work may be performed remotely or at the King County Chinook Building in downtown Seattle.

This is a 6-month Special Duty or Term-Limited temporary position that could be extended up to 1 year depending on need and circumstances.

Who May Apply: The Department of Community and Human Services values diverse perspectives and life experiences. This is a 6-month Special Duty or Term-Limited temporary position open to current King County employees only.

Required Materials: Candidates who wish to be considered for this position must submit a complete online King County application and respond to the supplemental questions.

Work Schedule: This position is typically scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm, although flexibility in hours may be required. This position meets the provisions of the Fair Labor Standards Act, and is overtime eligible with supervisory pre-approval.

Recruiter: Susan Churchill; susan.churchill@kingcounty.gov

Job Duties

Schedule Health Ambassadors that are working at various job sites.
Provide support to Health Ambassador Initiative on boarding and training efforts.
Track, order and as needed help to distribute the initiative supplies.
Monitor and refer emails appropriately to the subject matter experts.
Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

Four or more years of experience scheduling and staffing social services or healthcare-related services.
Outstanding interpersonal skills, including the ability to work in a cooperative and collaborative manner as a team member and develop working relationships with departmental and external stakeholders.
Outstanding communication skills, ability to listen with compassion and to synthesize information quickly and accurately for recording purposes.
Outstanding organizational skills, ability to plan/perform work independently.
Ability to work flexible hours as needed.
Ability to work in fast-paced environment and adapt to change quickly.
Significant experience working with Excel, Word, and Outlook.
Experience organizing large projects and coordinating with multiple participants.
Valid Washington State Driver's License or the ability to travel efficiently throughout King County.

Desired Qualifications:

Experience working with Scheduling Anywhere application

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
10 paid holidays each year (plus 2 personal holidays)
Generous vacation and paid sick leave
Paid parental leave, family and medical leaves, and volunteer leave
Flexible Spending Account
Wellness programs
Onsite gyms and activity centers
Employee giving program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs

For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

This is a special duty or term limited temporary opportunity for current King County employees. Are you a current King County employee?

Describe your experience organizing large projects and/or scheduling multiple staff across multiple shifts.

King County has transformed its work on equality and social justice from an initiative to an integrated effort that applies the principles of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?

Required Question