Health Care for the Homeless Network Regional Health Administrator
Public Health—Seattle & King County (PHSKC) seeks an outstanding operational leader, strategist, and systems-thinker who is committed to equity and serving vulnerable populations, and who excels at inspiring, supporting and managing people, to serve as a Regional Health Administrator. In this position you will serve as the leader of the PHSKC Health Care for the Homeless Network (HCHN) and be responsible for the oversight, strategic direction, and operational priorities of the Network. HCHN provides critical health care and support services to some of the most vulnerable residents of King County.
COMMUNITY HEALTH SERVICES AND HCHN
King County is seeking to fill a Regional Health Administrator position within Public Health – Seattle & King County (PHSKC), Community Health Services (CHS) Division. The purpose of CHS is to strengthen King County’s safety net services and partnerships to deliver equitable and responsive health care for marginalized communities. CHS provides direct services through its Public Health Center system as well as assures access to quality services through partnerships and regional programs The Division’s 2019-20 biennial budget is $274 million, with more than 580 employees. Approximately 80,000 clients are served annually in the Public Health Center system. In addition, our regional partnership programs support service delivery to more than 300,000 people annually.
Health Care for the Homeless Network provides quality, comprehensive health care for people experiencing homelessness in King County. In 2018, HCHN providers delivered care to over 21,000 individuals: single adults, individual members of homeless families, and unaccompanied youth and young adults. These individuals received over 113,000 visits at clinic and community-based service sites, including outdoor sleeping locations.
HCHN services are tailored to address obstacles to maintaining good health and addressing chronic physical and behavioral health conditions faced by people experiencing homelessness. HCHN employs a variety of evidence-based and patient-centered strategies to improve outcomes, not only related to health but also to housing and other social services.
Broadly, these strategies include:
- Integration of physical health, behavioral health, housing, and social services
- Specialized and far-reaching outreach, engagement, and relationship building
- Intensive and flexible case management and care/service coordination
- Mobile clinical services, including physician, dentist, nurse, behavioral health provider, and social worker
- Technical assistance and education for shelter, housing, and encampment operators related to tuberculosis and other disease prevention
- Delivery of services using best-practices of Trauma Informed Care, Motivational Interviewing, and Harm Reduction approaches to meeting client’s needs.
The HCHN administrative team (11 staff) is part of Public Health - Seattle & King County’s Community Health Services division. HCHN providers are either directly employed by Public Health or contracted through community partner agencies including Country Doctor Community Clinic, Evergreen Treatment Services, Harborview Medical Center, HealthPoint, Neighborcare Health, Catholic Community Services, University of Washington Adolescent Medicine, Friends of Youth, and the YWCA of Seattle | King | Snohomish.
HCHN’s service delivery model combines clinic-based and community-based services. Clinic services include but are not limited to Seattle & King County Public Health Centers; Neighborcare’s Ballard and 45th Street Clinics; Teen Clinic at Country Doctor; and Harborview Medical Center’s Third Avenue Clinic, Boren Clinic, and Robert Clewis Center Clinic. Community-based services meet patients where they spend time: on the streets, in encampments, in homeless shelters, day centers, meal sites, and within transitional housing and supportive housing buildings.
The Regional Health Administrator oversees all aspects of HCHN including direct supervision of administrative staff and has responsibility for performance of the Network relative to program and budget goals and objectives. The Regional Health Administrator is pivotal in building a work environment and partnerships that promote inclusion, teamwork, a culture of learning and continuous improvement, and shared success.
The Regional Health Administrator must work closely with CHS Division Director, Deputy Director and Finance Manager, who provide programmatic and budget oversight of the programs offered through HCHN. The Health Services Administrator must also work closely with the CHS Medical Director and Chief of Dental Services in order to assure clinical quality. Strategic partnerships with King County’s Department of Community and Human Services and the City of Seattle Human Services Department are core to the position’s role in planning and implementing approaches to address homelessness and the issues effecting homeless populations.
HCHN has a $25 million budget and funding sources include the City of Seattle, King County, the Federal government, and private organizations. A primary source of funding is a Health Resources and Services Administration (HRSA) Health Care for the Homeless federal grant and the Regional Health Administrator serves as the project director for this grant.
The Regional Health Administrator, may serve as the Project Director for the HRSA grant, and, PHSKC, as the HRSA grantee, works collaboratively with the HCHN Governance Council, which is comprised of 18 community members. HRSA vests the Governance Council with certain required authorities related to HCHN operations and administration and, specifically, delineates the scope of these authorities in the areas of community needs assessment, strategic planning, grant applications and budgets, program services and service site changes, program performance evaluation, quality assurance, and operational policies. The Regional Health Administrator may serve as an Ex Officio member of the Governance Council: the Governance Council, in turn, conducts an annual review of the Regional Health Administrator’s performance of required Project Director duties (examples provided below). Keeping the Governing Council continuously updated regarding HCHN administration and maintaining a cooperative working relationship between PHSKC and the Governing Council represent two core areas of responsibility for the Regional Health Administrator.
If you are an exemplary leader, committed to better community health and removing barriers to care, and believe that communication and collaboration are integral to decision-making and strategic planning, CHS has an exciting opportunity for you as a Health Services Administrator.
This position is posted continuously, the first review will occur for applications received through November 29th at 11:59 pm.
PRIMARY WORK LOCATION(S): The King County Chinook Building (401 5th Ave, Seattle). It is also expected that the Health Services Administrator frequently attend meetings with partner agencies and organizations throughout Seattle and King County.
- Job Duties
- Support continued operational success of programs and align work priorities appropriately in the context of responding to COVID-19 impacts on people experiencing homelessness.
- May serve as or supervise staff who serve as the Project Director for the HHS-HRSA-Health Care for the Homeless federal grant. Maintain positive working relationship with federal project office and respond to requests for information.
- Partner with the HCHN Data Manager and other key staff to design and complete periodic community needs assessments.
- Collaborate with the HCHN Governance Council and key HCHN Administrative Team members to conceptualize, develop, and implement annual and long-term strategic plans to address homeless health care needs. Assure strategic plan advances progress in the required clinical and fiscal measures for federal health center grantees.
- Attend the HCHN Governance Council and its Executive and Consumer Advisory Committes and other subcommittees as appropriate.
- Partner with key HCHN Administrative Team members to assure that HCHN maintains compliance with federal health center grant regulations (also known as Federally Qualified Health Center), and other requirements of the program's federal, state, local, and private funders.
- Supervise and evaluate the work of multiple professional and support staff. Manage personnel matters such as monitoring performance, providing feedback, and developing training plans.
- Identify opportunities to align individual staff members’ professional development goals with new/temporary assignments and assure workloads are balanced.
- Oversee subcontract development, negotiation, and monitoring. Assure effective data system for subcontractor reporting. Oversee periodic competitive procurement processes for the program's funds.
- Provide direction and technical expertise to staff for ongoing and grant-driven program evaluation. Provide or assure that program staff has access to appropriate clinical expertise and guidance as needed.
- Develop and monitor a complex budget involving federal, state, local, and private funds. Establish priorities and methodologies to inform increases or decreases; prepare issue papers and budget justifications; ensure the unit's budget is prepared on time and in the required form.
- Pursue opportunities to develop scalable and adaptable clinical programs and initiatives to address the needs of the community.
- Assure that the HCHN program is well-integrated with other services in Public Health-Seattle & King County and in the community. Coordinate with staff of other county and city departments.
- Develop and maintain positive relationships with current and prospective partners within the homeless service provider and health safety net community. Represent HCHN on various community groups. Participate in departmental, intergovernmental, and community-based committees, task forces, and work groups.
- Experience, Qualifications, Knowledge, Skills
- Demonstrated commitment to racial and social justice and the opportunity to promote healing and resilience in clients and communities who are underserved, marginalized and/or traumatized.
- Demonstrated effective leadership; one who can assess situations quickly and who views conflict as an opportunity to find common ground and generate cooperation between individuals and agencies.
- Demonstrated skill to set, monitor, and achieve strategic and operational objectives.
- Demonstrated experience with successfully managing a grant(s) from a federal government program, including competing for awards, reporting on project implementation, and maintaining relationships with program officers.
- Demonstrated ability to prepare and manage complex budgets with multiple funding sources.
- Demonstrated ability to develop health care programs, services, and or partnerships to provide targeted support to vulnerable populations.
- Demonstrated ability in maintaining cooperative relationships with governing boards.
- Knowledge of the health issues that intersect with homelessness and the services, agencies, and systems that address the health needs of homeless populations.
- Knowledge of public health concepts and their application in a community-based health setting including the ability to evaluate community health needs.
- Demonstrated ability developing competencies and skills in team members; knows how to build a solid team that views challenging tasks and assignments as a way to gain new skills; creates and fosters a sense of "belonging" within the team; demonstrates open dialogue; builds a strong morale and team spirit by helping team members share successes and ownership.
- Demonstrated ability to respect, communicate, and relate well to all kinds of people regardless of their status, position, or background; effective at building relationships; has situational awareness and uses tact to diffuse tense situations through personal rapport and communication skills; appreciates and celebrates differences.
- Demonstrated ability to facilitate equity-based conversations and create a safe environment for staff to openly express their thoughts and concerns and an understanding of the impact of words, actions, and decisions on Black, Indigenous and People of Color.
- Ability to travel in a timely manner between multiple locations within King County for meetings and trainings.
The most competitive candidates will have:
- Experience directing a large federal grant.
- Experience leading health care programs or services for people experiencing homelessness.
- A track record managing multifaceted programs with a complex array of stakeholders.
- Supplemental Information
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.
Required documents to apply
- Cover letter describing relevant skills and experiences.
- Supplemental Questions (completed)
Your application may be rejected as incomplete if you include relevant information only on the resume or cover letter, or if you reference "see resume" on your application. Cover letters, and/or resumes are not accepted in lieu of a completed application, but all are required.
Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
The successful candidate will be required to pass through a background check.
Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
Who may apply: this position is open to all qualified candidates.
Union Affiliation: this position is not represented.
Contact: if you have questions about this recruitment, please reach out to Erika Yanak, Human Resource Analyst, at email@example.com.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01Are you applying to this position as a Priority Placement Program Participant And Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
02If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff03Please describe your experience leading and coordinating health services for homeless individuals or other vulnerable populations.04This position interfaces with numerous stakeholders including people with the lived experience of homelessness, government entities, and community agencies, all with competing needs and interests. What tactics do you use to address these needs and get to a positive outcome?05Please describe an instance when you demonstrated leadership and commitment to advance equity and racial justice in your work and/or in your personal life.
- Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.