Health Literacy Training - Educator Consultant II (C23 : PROTEC17-Non-Sups Staff (DCHS))

King County   Seattle, WA   Full-time     Education
Posted on September 14, 2021
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Summary

The Health Literacy Trainer position will be responsible for training design and delivery, curriculum development, project coordination, technical assistance, and coaching on the use of health equity and health literacy practices to improve patient and community outcomes in partnership with a Project Manager, a Communications Specialist, and community partners. The focus may range from the broader social determinants of health to the specific creation of written patient and community education materials for COVID-19. The Health Literacy Trainer position is a 2-year federal grant-funded position under the U.S. Department of Health and Human Services, Office of Minority Health, Grant 1CPIMP211243-01-00 with the goal of reducing the disproportional impacts of COVID-19 in King County.

The ideal candidate will have experience developing patient and community education materials using health equity and health literacy best practices, training others to do so, and successfully engaging diverse audiences of all levels through facilitated instructor-led training programs. They will possess strong interpersonal, problem solving, and technical skills, as well as be able to carry out daily work with a high degree of autonomy, customer service, communication, teamwork, and timeliness.


Job Duties

  • Design, implement, and facilitate programs and trainings to increase health equity and health literacy competency among King County employees and partner agencies, including the use of such practices in the creation of patient and community education materials
  • Engage in one-on-one coaching, training, and mentoring to improve the adoption and use of high-quality health equity and health literacy practices by those involved in all levels of patient and community education materials creation, including development, testing and dissemination
  • Design, implement, and facilitate programs and trainings to build capacity of others to provide health equity and health literacy training and technical assistance that incorporates social justice principles and the social determinants of health
  • Assist in the development of job aids, facilitation guides, manuals, interactive exercises, and other material to enhance adult learning
  • Facilitate, participate, and serve as a consultant in critical conversations throughout the County and with partner agencies to support the advancement and institutionalization of health equity and health literacy practices
  • Evaluate learning programs, and use data to identify opportunities to continuously improve
  • Research and advise on leading edge, innovative health equity and health literacy practices, including policy and systems change

Experience, Qualifications, Knowledge, Skills

Required Experience

  • Any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge, and ability required to perform the work, including lived experience or experience in related or non-traditional fields
  • Experience developing patient and community education materials using health equity and health literacy best practices
  • Experience shifting systems and institutionalizing practices to improve health literacy within organizations
  • Experience analyzing, designing, developing, implementing, prototyping, and evaluating training and coaching interventions
  • Experience and passion for delivering both virtual and in-person classroom training
Required Knowledge, Skills, and Abilities
  • Ability to use equity and health literacy practice in all facets of the job, including interacting with colleagues, with agency partners, and in trainings
  • Familiarity working within medical systems and with medical professionals, including knowledge of the specific challenges and opportunities related to equity and health literacy practices within these systems
  • Knowledge of concepts, frameworks, and practices related to health literacy, public health, materials development, and equity and social justice
  • Knowledge of both systems/policy change and behavior change principles
  • Ability to successfully engage and work with individuals at all levels of understanding about equity and social justice concepts
  • Ability to perform comfortably in front of large and small groups using creative presentation and facilitation techniques that engage the audience
  • Demonstrated ability to work with diverse groups with varying opinions and backgrounds
  • Excellent verbal and written communication, interpersonal, collaboration, and presentation skills, including the effective use of visuals and graphics in communication
  • Ability to manage multiple and shifting priorities
  • Ability to meet deadlines and work under the pressure of multiple priorities;
  • Proficiency in the Microsoft Office suite to include Outlook, Word, Excel, PowerPoint, SharePoint, and Teams
  • Proficiency in Teams, Zoom or other instructional platforms to facilitate online in real time

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.


Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.


Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.


Covid-19 Vaccination Requirement

As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.


This directive applies to employees in the Executive branch*, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.


King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.


To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.


Required Application Materials
Interested individuals should submit a complete online King County application (all blanks must be filled out and may not direct the reader to reference an attached resume or other document - answers that say “see resume” will be considered incomplete), a cover letter, resume, and a short example of, or excerpt from, an evaluation or analysis that you conducted (in .doc, .docx, or .pdf format). The example should reflect your ability to lead and summarize an evaluation or analysis of a program, policy, emergency response, or other activity, as it relates to the experience, qualifications, knowledge, and skills we are looking for from an ideal candidate.
 
Application Process
Interested individuals should submit the following:
  • King County application (all blanks must be filled out and may not direct the reader to reference an attached resume or other document. Answers that say “see resume” will be considered incomplete)
  • Cover letter 
  • Resume 
  • Writing sample
Work Schedule
This full-time Career Service position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. The work week is normally Monday through Friday with some evening and weekend work required to meet work demand related to Public Health services that operate 24 hours a day/7 days a week.
 
Work Location: 
Downtown Seattle: Chinook Building located at 401 Fifth Avenue, Seattle, WA 98104. Travel to Public Health sites across King County may be required.
 
Telecommuting:
The work associated with this position will be performed  through teleworking with reporting to office location/s and to meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
 
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
   
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  
 
Union Affiliation:
This position is represented by PROTEC17.
 
Contact:
If you have questions regarding the recruitment process, please contact Molly Jensen, Human Resource Analyst at molly.jensen@kingcounty.gov or 206-477-1383.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
Describe your knowledge, approach and skills when doing anti-racist equity work within large systems.
04
Please give us a specific example about a time when you affected systems change within a system.
05
What would be your approach to address power dynamics and paradigm shifts amongst colleagues to implement organizational health equity and health literacy?

Required Question