Health Services Administrator I - Personnel Mgmt/Logistics Lead

King County   Seattle, WA   Full-time     Health Care Provider
Posted on September 10, 2021
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Summary

This Term-Limited Temporary / Special Duty assignment is responsible for managing the day to day administrative functions of the Communicable Disease Epidemiology and Immunization Section (CD Imms). 
The position reports to the Health Services Administrator (HSA) II position and provides support and conducts duties assigned to HSA.  The position closely collaborates with human resources, the compliance office, administrative teams for both the CD Imms Section and the Prevention Division, the County’s Facilities group and if necessary, branch directors within the Department’s COVID-19 Health & Medical Area Command (HMAC).

COMMITMENT TO EQUITY AND SOCIAL JUSTICE: 
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
  
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
  
 To learn more, please visit http://www.kingcounty.gov/equity 

Job Duties

Job Function #1:  Support HSA II and Section managers in planning, hiring and tracking Section resources, drafting and updating Section policies, and other human resource activities (0.4 FTE)

  • Coordinate hiring processes (in conjunction with team managers/leads) such as developing job descriptions, job postings, interview and application supplemental questions, Subject Matter Expert (SME) tools; conducting and assessing references;  serving on hiring panels as needed and supporting hiring managers. Work with leadership team and Division ESJ PPM (when hired) to ensure hiring practices and processes are equitable.
  • Serve as a resource to new employees for answering questions and providing support with regard to Department, Division, or Section policies and procedures.
  • Ensure new supervisors are prepared to provide appropriate supervision consistent with division and department standards to new and ongoing employees, including assistance with trainings for supervisors (with Human Resources and Prevention Division) and with performance evaluation process for Section supervisors/managers. 
  • Coordinate monthly meeting of Section supervisors to make sure that all supervisors are aware of current policies, changes to policies, and to help support the employee engagement activities with supervisors.  
  • Help solve or recommend solutions to issues that arise for the program.
  • Support HSA II and Section supervisors with resolution of personnel issues that arise using a trauma-informed approach.   
  • Assist Section managers with resolution of logistical issues. 
  • Work with Section managers to evaluate staffing patterns to ensure adequate staffing for each team (Analytics and Informatics, Immunizations, Administrative Support, COVID Investigations and Response Team, and General Communicable Diseases) to meet program and department goals.
  • Initiate, schedule, prepare agendas, meeting notes, and follow up on action items for program leadership meetings for the CD Imms leadership team.
  • Collaborate with staff, colleagues and HSA II in developing and implementing new program initiatives; ensure compliance with Department policies and procedures.
  • Support development (in conjunction with Section managers/leads) of grant proposals, monitor progress toward grant deliverables and support Section managers to ensure completeness (along with Section and Division managers and Finance staff). 
  • Provide back-up for HSA 2 during absences/planned time off. 


 
 
Job Function #2:  Administrative operations in the program and division (0.3 FTE)
  • Supervise the Section’s Admin I to support him/her in oversight of the administrative support team and serve as lead contact person for administrative and facility operations in the section including space planning, return to work planning, Freedom of Information Act (FOIA)/Public Records Act (PRA).
  • Supervise Admin II role. 
  • Serve as the lead for isolation and quarantine (I/Q) planning and logistics for the section in coordination with Prevention Division and Department staff. 
  • Forecast supply and equipment needs; maintain a safe and secure working environment that complies with OSHA/WISHA standards.
  • Review incident reports in Origami and work with Prevention Division to address issues as needed. 
  • Seek, plan, and operationalize solutions for Section administrative functions (for example, ensuring after-hours call coverage, working with Administrative team to maintain after-hours call schedule, centralized system for tracking Section staff time off and work schedules). 
  • Represent the Section at Division or Department meetings upon request.
 
Job Function #3:  Support Section efforts to support staff well-being through building a healthy work environment and culture that generates resilience and an engaged team using a trauma-informed approach and an equity lens (0.3 FTE)
 
  • Lead and/or support Section employee engagement activities. 
  • Support Section efforts to build a resilient workforce and engaged staff by creating opportunities for connection, cohesion, and other team-building among staff, promoting and developing infrastructure to enable work-life balance, acknowledging and addressing trauma among team members, and other change management activities as assigned.  
 

Experience, Qualifications, Knowledge, Skills

  • Experience administering public health or other similar health care programs.
  • Experience with work in governmental public health setting, ideally in communicable disease program.
  • Demonstrated ability to incorporate principles of equity and social justice into program development and implementation.  
  • Demonstrated experience using public health principles, legal requirements and regulations.
  • Demonstrated experience with change management, program planning and evaluation with a focus on quality improvement and building resilient teams.
  • Demonstrated knowledge and experience in tracking and ensuring grant and project deliverables are met. 
  • Demonstrated knowledge of developing and implementing program policy and procedures including compliance requirements. 
  • Knowledge of hiring practices and the ability to partner with human resources to ensure compliance with federal, state, local, and union standards.
  • Demonstrated effective experience related to supervisory skills including mediation and conflict resolution skills and knowledge of disciplinary personnel actions and understanding of labor relations processes.
  • Demonstrated skill in directing the work of a multidisciplinary staff and building effective teams.
  • Demonstrated ability in working effectively with others to build programs.
  • Excellent writing and oral communication skills.
 
Desired Qualifications:
Knowledge of public health interventions and communicable disease programs.
Experience in management and administration.
Experience implementing continuous process improvement
Experience with supervision and management in a setting with represented employees.
Experience with government processes and operations.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers. 

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

(New) Covid-19 Vaccination Requirement 
As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19.  If hired, you will be required to submit proof of vaccination by October 18th.   People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine.  Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs.  Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
This directive applies to employees in the Executive branch*, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.  

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.


Who May Apply
This position is open to all qualified candidates. We are currently recruiting for a full time Special Duty/Term limited temporary position. 
 
Application Process: 
The following items are required to be considered for this vacancy:

  • An electronic application through www.kingcounty.gov/jobs or www.governmentjobs.com (use the "Apply" link) including work history and position duties.
  • Candidates must submit a cover letter addressing how your knowledge, skills, and abilities meet the qualifications below. Cover letter should not exceed 2 pages and be submitted with application materials.
  • Responses to supplemental questions.
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
  • The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring.
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities, work location, and working hours.
Necessary Special Requirements
  • The selected candidate will be required to submit to a thorough background investigation.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required training on time.
 
Work Schedule
The individual selected for this position will have a flexible work schedule typically between the hours 8:00 a.m. to 5:00 p.m. Monday through Friday. This position FLSA Exempt and is not eligible for overtime.
 
Work Location: 

The home base for this position is Chinook Building located in Downtown Seattle, Chinook Building, 401 5th Ave., Seattle. This position will have some  telecommuting at this time.


Telecommuting
Some of the work associated with this position will be performed predominantly through teleworking with reporting to office location and to meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
 
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
   
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  

Union Affiliation:
This position is not represented by a labor union.

Contact:
 If you have questions regarding the recruitment process, please contact Debbie Baker, HR Analyst, at debbaker@kingcounty.gov or 206-263-4053.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Do you have at least 2 years experience with human resources and program administration in a governmental public health setting or similar health care setting?
  • Yes
  • No
02
If you answered yes to the previous question please describe your experience including where you worked and responsibilities. If you answered no please put N/A.
03
Do you have at least two years of experience leading teams, training, and supervising multi-disciplinary staff?
  • Yes
  • No
04
If you answered yes to the previous question please describe your experience including the setting, number, and type of direct reports and including any experience with staff represented in labor unions. If you answered no please put N/A.
05
Describe your experience overseeing administrative operations of governmental public health programs or similar programs, including space and workflow operations, logistics, supply/resource needs, employee safety, etc. If you do not have this experience, please type N/A.
06
Please describe your experience implementing continuous process improvement such as LEAN or related methods. If you do not have this experience, please type N/A.
07
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
08
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question