Homeless Housing Program Manager (PPM II)

King County   Seattle, WA   Full-time     Administration / Clerical
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Posted on April 30, 2021

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.  

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

DCHS manages a wide range of programs and services to assist the county's most vulnerable residents. The department maintains a pro-equity focus aimed at developing the systems and standards necessary to achieve better outcomes for all county residents, regardless of race, gender identity or income.

On any given night over 10,000 people are homeless in King County. Both hidden and in plain sight, many families and individuals struggle to survive every day. The Department of Community and Human Services is a leader in the County's work to end homelessness in our community and to promote housing stability, and Homeless Housing Programs (HHP) manages the contracts for housing and services designed to support community efforts to make homelessness rare, brief and one time. 

The Project/Program Manager will be responsible for assisting in negotiating and managing contracts and coordinating with other funders and providers to implement housing and service projects for homeless people in King County, with an emphasis on COVID Response and emergency shelter. The position will report to the Coordinator of the Homeless Housing and Programs Section of the Housing Homelessness and Community Development Division. 

WHO MAY APPLY: This position is only open to qualified, internal King County Department of Community and Human Services employees.  The Department of Community and Human Services values diverse perspectives and life experiences.  The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.  

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.  Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire.  Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position meets the provisions of the Fair Labor Standards Act, and is overtime eligible with supervisory pre-approval.


The work associated with this position will be performed remotely, at least through July 5, 2021 in compliance with King County’s telecommuting mandate. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.  There will be situations where the employee is required to report to a County worksite.  Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.


To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.  

UNION MEMBERSHIP: This position is represented by PROTEC17.

RECRUITER: Annette.Coleman@kingcounty.gov

Job Duties

  • Develop, manage and monitor service contracts with community based not-for-profit agencies to ensure compliance with applicable federal, state, and local compliance standards. 
  • Provide technical assistance to contracting agencies and prospective contracting agencies on project implementation and meeting contractual responsibilities.  
  • Work to apply an equity and social justice approach to aspects of the work in partnership with team members and other division and department staff.
  • Assist with coordination with other funders and service providers to ensure integration of funded projects with related regional efforts.
  • Gather and analyze data related to housing and services for people experiencing or at risk of homelessness in order to help continuous system improvement and to inform Request for Proposal(s) (RFP) processes.
  • Write RFP documents, including guidelines, application forms and rating tools, and implement RFP processes.
  • Coordinate and collaborate with the division's evaluation team to give input on evaluation efforts related to funded projects and larger initiatives.
  • Represent section in departmental, inter-jurisdictional and multi-agency planning processes and workgroups.
  • Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

  • Demonstrated record of excellence in implementing and managing Federal, State or Local grants. 
  • Demonstrated skills or track record adhering to policies and procedures. 
  • Experience in negotiating, preparing, monitoring and/or managing homeless services contracts. 
  • Experience working with federal funding sources, particularly those focused on the crisis response system. 
  • Experience with RFP processes including development and management of review process. 
  • Demonstrated ability to work as a team member both internally and externally with other jurisdictions and service providers. 
  • Demonstrated understanding of equity and social justice concepts and the effects of place, race and systems-based inequities and ability to apply an equity and social justice approach to all areas of the work, including communication and RFP processes. 
  • Ability to work under deadlines, work on a number of tasks simultaneously and organize and prioritize work quickly in response to changing needs. 
  • Demonstrated clear and professional-level writing ability for such tasks as correspondence, grant proposals, and contracts.
  • Bachelor's degree in Public Administration, Social Services or Business and three years of experience in planning and/or implementing social services, homelessness service programs; or equivalent combination of education and experience, plus a solid understanding of homeless housing and services systems. 
  • Experience actively engaging in planning processes that bring together constituencies representing diverse interests and successfully result in concrete products.
  • Proficiency using MS Word, Excel, and Outlook or another email. 
  • Valid Washington State Driver's License or the ability to travel throughout the County in a timely manner.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team
 dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.



King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
Please describe your experience working in homeless services or housing.
In this position you will participate in the development, oversight, and monitoring of contracts. Please describe what experience you have with contracting in each of these areas, particularly with homeless-specific funds.
Describe how you have incorporated equity and social justice principles into your work in homeless services or housing.

Required Question