Information and Records Program Manager

King County   Seattle, WA   Full-time     Administration / Clerical
Posted on June 15, 2022
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Join our Team!

King County's Facilities Management Division (FMD) is seeking an Information & Records Program Manager to join our Planning and administrative Services Section. This role will work to develop and implement FMD’s records and information management program. Given FMD’s distributed staff model, and with a large majority of professional staff working remotely, it is more important than ever for FMD to promote information awareness, sharing, and understanding within the organization and to control and manage both our digital and hard copy file systems to allow for easier information access. Working under limited direction and cross-functionally with members of FMD’s various sections, this position will develop and implement systems, services, and processes to foster a shared understanding and ensure access to critical current and historical documents and digital repositories of knowledge.

We will do our first review of applicants on Wednesday, June 1st and will decide at that point if this posting will continue. If interested, please apply before that date.  

We will be doing a second review of applicants on June 15th.  There is no need to re-apply if you have already applied.

To learn more about FMD, visit our website: aspx

As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most
influential civil rights leaders in our nation's history, King County is a vibrant international
community with residents that represent countries from around the world. It is a region with
increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.

To learn more, please visit

King County has a strong and resilient economy and an environment where people and businesses can thrive. Located on Puget Sound in Washington State, and covering 2,134 square miles, King County is nearly twice as large as the average county in the United States. With more than 2 million people, it also ranks as the 13th most populous county in the nation.
King County encompasses 39 cities and is truly an international destination, with more than 100 languages spoken in the region. More than 30 million tourists from all over the U.S. and the world visit King County every year. King County is home to the vibrant urban centers of Seattle and Bellevue, suburban areas, small towns, islands, and rural communities, as well as vast forests, spectacular mountains, glittering bodies of water, and productive farmlands.
Cities in King County frequently appear on "Best Places to Live" lists and is #34 on the 2017 Forbes "The Best Places for Business and Careers" List. As home to some of the world's most influential companies and industries, our leaders are committed to fostering a diverse and inclusive economy that benefits all. In addition, King County government was named by Forbes as one of the nation's top 200 employers in 2016. Many King County communities have highly rated schools, nationally recognized restaurants, vibrant recreation, and numerous cultural opportunities. Housing options range from single-family homes to high-rise apartments and condos to large country acreages. In King County, you'll find a community that suits you best, from urban neighborhoods, suburban developments with walkable amenities, to rustic rural settings.

Job Duties

To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:

  • Plan, lead, and assess program activities to implement the records management strategy and roadmap 
  • Gather and analyze data, conduct research on best practices, develop programs for information management and teach and train staff on best practices
  • Create and maintain digital filing systems
  • Create, catalog, and maintain physical filing systems and provide active on-going management of the files
  • Partners with team members, IT, and inter-department customers to define records management requirements and solutions for systems containing electronic records.
  • Manage and create content for forwarding facing digital platforms (intranet/internet)
  • Builds, maintains and supports collaborative relationships with related agency functions to understand interconnections and dependencies, and influence alignment of strategic priorities 
  • Manage the current information management practices as well as create new knowledge distribution policies and practices
  • Monitors and evaluates the efficiency and effectiveness of systems and processes, and facilities related to the operation of records and information management services and procedures and evaluate impact in terms of the organizational benefits
  • Encourage the staff and workers to share knowledge effectively and efficiently

Experience, Qualifications, Knowledge, Skills

  • Experience managing and developing content hosted on SharePoint and monitoring system usage to optimize performance
  • Experience in managing either digital or physical collections of information
  • Ability to coordinate, perform outreach, and implement programs across diverse lines of business using change management methodologies
  • Ability to plan, coordinate, and execute technical and special projects
  • Experience in data gathering and analysis, report writing, and presentations
  • Recent progressive experience in records project management
  • Ability to interface successfully with diverse audiences within Facilities Management Division
  • Strong communications background, including excellent writing and oral presentation skills
  • In-depth knowledge and experience working with various types of databases
  • Expert planning skills
  • Should be able to transform the ideas of management into actionable plans and implement appropriate solutions 
  • Ability to form and maintain constructive work relationships
  • ARMA or AIIM certification
  • Experience in information management
  • Experience in SharePoint 
  • Experience working with SQL server, Power BI and Office 365

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Application Process:
This opportunity is open to all qualified applicants. A King County application (paper or electronic) is required. A cover letter is REQUIRED to be considered for this position.

This position is overtime eligible. The typical workweek is 40 hours, 8:00 a.m. - 5:00 p.m., Monday- Friday. This position is not represented.

Job Code/Grade:


This position will work partially remotely and in the office. The work location is in the King County Administration Building in downtown Seattle.

Please contact Jessica Mango at or 206-477-9082 if you have any
questions regarding this position.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question