Interim Banking & Revenue Collections Supervisor
- Summary
We have an exciting special duty leadership opportunity as the Interim Banking & Revenue Collections Supervisor. This recruitment is open to King County employees who has passed their initial probation. This special duty assignment is expected to last 6-9 months.
This position supervises twelve team members in the Banking and Revenue Collections unit. The team is responsible for administering the County's banking services contract, cashiering, warrant redemption, bank account reconciliation, and processing of incoming and outgoing electronic payments. The unit is responsible for the billing and collecting of King County's $7 billion+ for over 700,000 real and personal property accounts.
Our ideal candidate is known for their leadership skills, providing excellent service to internal and external customers who can establish and maintain positive relationships.
Our Treasury Section collects, distributes, and invests property taxes and other public revenues, as well as manages long term debt payments, for King County and other taxing districts. Treasury Operations
The Finance and Business Operations Division's mission is to provide exceptional customer value for accounting, procurement, treasury, and small business services. We are actively seeking employees whose behavior is in alignment with our division's core values: Respect, Teamwork, Results, and Innovation. Our Division
Scope of Job Duties: To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:
- Supervise staff. Establish priorities and work schedules; coach, motivate and evaluate job performance; recommend hiring and disciplinary actions; identify and recommend training needs and provide training.
- Lead the day to day operations of the units
- Ensure outstanding customer service is provided by all staff
- Lead, develop, and create a healthy workplace culture
- Lead business process standardization using technology
- Develop and implement operational business plans
Competitive Candidates will have:
- Experience supervising a 5-15 person team, including leading, prioritizing and assigning work
- Strong communication skills, presentation skills, ability to facilitate meetings and interact with various audience at all levels.
- Ability to work collaboratively and build and maintain positive relationships with staff, supervisors, agencies, and customers.
- Ability to lead, encourage and support continuous improvement efforts with the ability to think strategically and be analytical when understanding problems, can anticipate potential issues, and uses data and metrics to drive decision making.
- Experience managing projects, ideally with a technology focus. Ability to move forward on key initiatives and work to improve services.
- Ability to make sound decisions in a timely manner.
- Ability to perform research, analyze and solve problems
- Ability to think differently, are eager to try new things and challenge yourself to improve processes
- Intermediate level of technology proficiency using MS Office Productivity tools in your daily work
- Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products
- Ability to uphold our Division’s values
- Ability to work in a hybrid remote work environment
We Would Love it if you had...
- Experience and knowledge of complex billing systems (Over 700,000 customers)
- Knowledge of property tax collection process
- Bachelors' degree in business, public administration, accounting, finance or economics.
- Experience with LEAN processes and principles
- Experience with SharePoint, MS Teams and other collaborative online tools
Other Position Information:
This position is exempt from the provisions of the Fair Labor Standards Act and is therefore is not overtime-eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m., Monday through Friday. This position is not represented by a union.
This position is an essential position and will work a hybrid schedule, remote and in office work.
Who may apply:
The recruitment for this position is open to KING COUNTY EMPLOYEES ONLY. This position is expected to last from 6-9 months.
The Application Process:
Required documents:- King County Application
- Resume
- Cover Letter - addressing how you meet the minimum qualifications and why you are interested in this position.
Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.
If you have any questions or concerns while applying, please contact:Sandy Treibel, HR Managersandy.treibel@kingcounty.gov- Supplemental Information
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.