Involuntary Commitment Coordinator - Crisis & Commitment Services (CCS)

King County   Seattle, WA   Full-time     Health Care Provider
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Posted on November 13, 2020

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience.

 The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant, and connected to community.
The Involuntary Commitment Coordinator is responsible for managing all aspects of King County’s Involuntary Commitment program within the Behavioral Health & Recovery Division (BHRD).  BHRD’s overall mission is to provide accessible, quality behavioral health services to low income residents throughout King County, including crisis intervention services.

This position requires highly specialized knowledge of Revised Code of Washington (RCW) 71.05, 71.34, related Washington Administrative Codes (WAC), Washington State Designated Crisis Responder Protocols, and the legal process of commitment.  This position requires expertise as part of the overall behavioral health care delivery system, in particular the crisis system, and will provide leadership and strategic direction to help achieve BHRD’s long-term strategic goals. This position will report to the Chief of Crisis Systems and Services and will play a critical role in BHRD’s efforts to ensure a comprehensive crisis response system across King County and contribute to the integration of behavioral and physical health countywide.  

This position will work with BHRD executive leadership to implement a strategic vision that works towards reduced psychiatric hospitalizations and increased less restrictive community alternatives, oversees and monitors The Involuntary Treatment Act (ITA) budget and funds, and ensures collaboration across the King County  Behavioral Health Administrative Service Organization (BH-ASO) and the Integrated Care Network (KCICN), other behavioral health providers, community hospitals, criminal justice jail systems, and other relevant stakeholders and partners. This position includes the direct supervision of CCS Supervisor staff and oversight of Designated Crisis Responder staff.
The incumbent in this position will align all work with the mission of the Department's Equity and Social Justice strategic plan (i.e., to reinforce and embed equity and social justice principles into policies, practices, attitudes and actions that produce equitable access, opportunities, treatment, impacts and outcomes for all). The successful candidate will prepare high level briefing material and reports for use internally and externally by the Division and Department. The role includes briefing of senior county officials and elected officials such as King County Council and the state legislature. The position will be called upon to represent the Division and the County at various meetings and functions and in the media.

WHO MAY APPLY: The Department of Community and Human Services values diverse perspectives and life experiences.  The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.  
 REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.  Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire.  Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.
 WORK SCHEDULE: This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm.
The work associated with this position will be performed remotely, at least through July 5, 2021 in compliance with King County’s telecommuting mandate. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.  Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.  There will be situations where the employee is required to report to a County worksite.  Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.

To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.  


Job Duties

  • Serve as formal Involuntary Commitment Coordinator according to Washington State law, rules and regulations and the needs of the local community.
  • Plan, develop and coordinate all aspects of the CCS Involuntary Commitment program.
  • Develop and implement office practice standards and ensure they are followed.
  • Develop annual work plan for office which provides services 24/7, 365 days a year.
  • Monitor and direct staffing levels to ensure adequate coverage of services for all hours of operations and schedule extra help when needed.
  • Develop and implement hiring practices, supervise and evaluate staff and negotiate union contracts in coordination with HR.
  • Coordinate program budget with DCHS fiscal staff, projecting caseloads, staffing and program needs.
  • Assures that the Electronic Health Record tool is up to date with documentation needs.
  • Develop supportive data and statistics and advocate for needs of individuals receiving CCS services.
  • Review, analyze, comment on and recommend changes to proposed statutory amendments, state rules and regulations or County proposals that affect and/or impact program operations and service delivery to persons with behavioral health disorders/treatment needs.
  • clearly and effectively communicate complex ideas with a wide array of partners, stakeholders, and broader communities.
  • Represent the division and department at meetings, committees, task forces, workgroups, and to the public, providing information and advice regarding Crisis & Commitment Services and BHRD’s ITA goals and objectives.
  • Oversee and assure compliance of aggregated information on quality, timeliness, and access to CCS ITA Commitment Services to all King County residents. 
  • Provide leadership for, and contribute to the development of, CCS policies and strategies to deliver efficient and effective CCS ITA Commitment Services to the community.
  • Identify opportunities for partnership that increase the coordination of CCS ITA Commitment Services in an integrated manner that supports a recovery-oriented system of care.
  • Lead and coordinate KC CCS ITA Commitment Services integration efforts with BH providers, hospitals, jails, MCOs, ASOs, HCAs and other stakeholders. 
  • Serve on BHRD Plan Management Group and Quality Improvement Committee.
  • Align existing and new work of the division with the County's Equity and Social Justice Plan.
  • Supervision of staff, including employee development, performance management, employee engagement activities and facilitation of section staff meetings if assigned.
  • Provide direct services.
  • Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

  • Master’s degree in Counseling, Social Services, Public Health or Public Administration.
  • Mental Health Professional as defined in WAC 246-341-0200 and RCW 71.05.020. 
  • Highly specialized knowledge of RCW 71.05, 71.34 and related WACs and the legal process of commitment.
  • Experience in testifying as an expert witness.
  • Experience in crisis de-escalation and defusing hostile /violent behavior.
  • Knowledge of Diagnostic and Statistical Manual of the American Psychological Association (DSM V) and how to apply to a determination of incapacity and involuntary commitment.
  • Knowledge of King County behavioral health network and programs/resources offering alternatives to involuntary commitment.
  • Knowledge of and experience in providing behavioral health services.
  • At least five years recent experience in management in behavioral health and/or equivalent education or supervision and management skills and practice.
  • Knowledge of principles of equity and social justice and demonstrated ability to work with individuals and/or groups from diverse backgrounds. 
  • Strong interpersonal skills including collaboration, team player and good listening skills. 
  • Advanced knowledge of other complex systems and issues such as physical and behavioral health, integrated healthcare, homelessness, criminal justice diversion and re-entry, education and employment. 
  • Understanding of specific issues related to high-risk, high-need populations and high utilizer groups. 
  • Demonstrated ability to manage projects using current project management principles, methodologies and processes. 
  • Experience developing, implementing and monitoring to measurable outcomes. 
  • Skill in organizing, planning, and executing large-scale, complex multi-phase projects requiring multiple organization integration from vision to implementation; skill in preparing detailed and appropriate project documentation. 
  • Advanced skill in effectively communicating orally and in writing including making formal presentations to groups and committees; influencing decision makers in a political environment; and working with the media.
  • Skill in gathering, analyzing and synthesizing data; writing papers and reports including ability to present statistical and narrative information to non-technical stakeholders. 
  • Skill in problem-solving, conflict resolution, and decision making; handling multiple competing priorities. 
  • Valid Washington State Driver's License and/or the ability to travel throughout the county in a timely manner.
Desired Qualifications:
  • Experience as a Washington State Designated Crisis Responder or Supervisor of Designated Crisis Responders.
  • Substance Use Disorder Professional (SUDP) as defined by WAC 246-811-010 and  RCW 18.205.
  • Knowledge of King County’s Behavioral Health Administrative Services Organization service delivery and contract requirements.
  • Knowledge of King County's recovery-oriented system of care, Mental Illness and Drug Dependency Sales Tax, Veteran and Human Service Levy and Best Starts for Kids program and other King County initiatives. 
  • In recovery or have lived experiences in behavioral health.

Supplemental Information

 Forbes recently named King County as one of Washington State's best employers.
 Together, with leadership and our employees, we're changing the way government delivers service   and winning national recognition as a model of excellence. Are you ready to make a difference?
 Come join the team dedicated to serving one of the nation's best places to live, work and play.
 Guided by our "True North", we are making King County a welcoming community where every person  can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this
 goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will   obtain the highest quality workforce in our region; a workforce that shares and will help advance our   guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results;   we are racially just; we respect all people; we lead the way; and we are responsible stewards. We   encourage people of all backgrounds and identities to apply, including Native American and people of   color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
 King County is an Equal Employment Opportunity (EEO) Employer
 No person is unlawfully excluded from employment opportunities based on race, color, religion, national   origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information,   disability, veteran status, or other protected class. Our EEO policy applies to all employment actions,           including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff,   termination, rates of pay or other forms of compensation.
 To Apply
 If you are interested in pursuing this position, please follow the application instructions carefully. If you   need this announcement in an alternate language or format, would like to request accommodation or   assistance in the application or assessment process or if you have questions please contact your   recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as a Priority Placement Program Participant And Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
Describe your experience working in the behavioral health system, including your experience with the Involuntary Treatment Act system.
Please describe your leadership/management experience.
King County is committed to using an equity and social justice lens for all of its programs and initiatives. Please describe your experience related to incorporating equity and social justice into your work and share how you would apply equity and social justice principles in this position.

Required Question