Jail Management System Administrator (JMSA) - Special Duty Assignment

King County   Auburn, WA   Full-time     Information Services / Technology (IT)
Posted on November 13, 2021
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Summary

This is a Special Duty Opportunity open to current employees of  Department of Adult & Juvenile Detention (DAJD) only. The assignment is anticipated to last 12 months with a possibility of an extension.  

The Jail Management System Administrator-JMSA (Project/Program Manager IV) oversees the Jail Management Systems (JMS) business process needs for the DAJD. The position plays a significant role in developing and maintaining DAJD Policies and Procedures, as well as process change that impact both systems and operations. The incumbent will build and maintain a positive relationship between JMS users, King County IT, partner agencies, the system vendor, and other stakeholders. The role of the JMSA includes working in secured facilities interacting with detainees.
 
The incumbent will assist users in creating customized interfaces tailored to the needs of the user. This may include custom views for managing lists, dashboards showing counts and statuses, as well as charts and graphs. Tasks include data backup operations, updating system select and options tables, maintaining RCW and Ordinance tables, updating bail tables, user security role management, system user access management, training assistance, as well as frontline user help. They will also develop ongoing automated business process workflows including troubleshooting and analysis, especially those that trigger events between partner agencies such as the courts, law enforcement agencies, and Jail Health Services, and ensure successful completion of various audits such as Prison Rape Elimination Act (PREA) and Criminal Justice Information Services (CJIS) audits.
 
Forbes recently named King County as one of Washington State's best employers.
 
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
 
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
 
COVID-19 Vaccination Requirement 
 
King County Executive Branch employees are required to be fully vaccinated against COVID-19.  If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.
 
As a condition of employment, prior to a final offer of employment, you will be required to: submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation.  Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
 
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
 
The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
 
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
 
To Apply
 If you are interested in pursuing this position, please follow the application instructions  below carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Job Duties

  • Act as consultant and primary advisor to all levels of the organization and across division and department lines; serve as expert technical resource for cross-functional, inter-departmental systems focused on the JMS.
  • Support business stakeholders and partner agencies in identifying and delivering significant and quantifiable business process improvements through JMS system analysis.
  • Initiate and lead problem solving efforts, working closely with internal and external stakeholders. Ensure coordination of system plans and activities with other agencies and/or vendors to ensure system design, modification, and implementation meet user requirements.
  • Lead cross functional teams in analyzing DAJD systems to define business requirements and alternative options for improvements for a variety of operational, procedural, and management issues.
  • Develop recommendations for new, revised, or improved work processes, policies, procedures, practices, methods, and other tools to implement changes and improvements.
  • Evaluate the performance of the established change management process on a regular basis to ensure that it is meeting the program objectives and the agency goals.
  • Review processes and procedures with DAJD staff and leadership to identify areas of improvement.
  • Support the JMS System Team by providing insight into enhancement requests, barriers to implementation, and stakeholder feedback that should be incorporated into the product roadmap.
  • Respond to staff, partner agency, and stakeholder questions via in-person meetings, online messaging, or phone.
  • Provide mid-level to senior-level end-user support, which may include providing systems administration assistance, coordinating stakeholder discussions, updating user documentation, and conducting training.
  • Support the JMS Vendor by providing insight into enhancement requests, barriers to implementation, and stakeholder feedback that should be incorporated into the product roadmap.
  • Participate in product testing to assist in the new product release process.
  • Stay up to date with system enhancements and new features.
  • Maintains and updates statutory law tables for RCW and Ordinance violation values.
  • Maintains and monitors system security including managing user role groups and user access to the system, including partner agency access roles.
  • Ensure all changes to the JMS production environment are documented by refining and extending the Change Management program.
  • Other duties as assigned.

Experience, Qualifications, Knowledge, Skills

The ideal candidate will have:

  • Knowledge of Jail Procedures including, Intake, Booking, Release, Calculating Credit for Time Served, Classification, Logbook Management, Visitor/Badge Management
  • Knowledge of DAJD Incident Management Policies and Procedures
  • Excellent problem solving and analytical skills
  • Excellent written and verbal communication skills
  • Good organization and communication skills. Strong aptitude for attention to details
  • Adept at documenting processes and procedures
 Most Competitive Qualifications
  • Completed all JMS Training Simulations
  • DAJD Cross-Division experience: Adult/Juvenile/Community Corrections
  • Knowledge of DAJD legacy systems: SIP/SeaKing – JIMS – ComCor 

Supplemental Information

Who May Apply: This opportunity is only open to current career service employees of the Department of Adult and Juvenile Detention and who have passed their initial probation. 
 
Eligibility Requirements:  This assignment is available to current regular employees of the King County Department of Adult and Juvenile Detention. Temporary or probationary employees are not eligible for consideration.“ The department may consider work restrictions inclusive of medical, overtime, and specific task restrictions in the selection process.”

Application Process: The following items are required to be considered for this assignment:
 

  • An electronic application through www.kingcounty.gov/jobs or www.governmentjobs.com (use the "Apply" link) including work history and position duties.
  • Letter of Interest—detailing your background and describing how you meet or exceed the requirements of the position.
  • Responses to supplemental questions. 
Recruiter: Questions regarding this position may be directed to: Caroll Budny, HR Manager II, Caroll.Budny@kingcounty.gov; phone 206-477-6464.
 
Work Schedule: This is a 40-hour workweek. Candidates are required to be available to work, Monday through Friday, 8:00 a.m. to 5:00 p.m. Work must be performed on-site and is not eligible for telecommuting. Schedule assignments are subject to the staffing needs of the department. The work week is normally Monday through Friday with some evening and weekend work required to meet work demand related to DAJD services. 
 
Work Location: Position may be assigned to work at any of the correctional facilities, including KC Courthouse. Travel to DAJD sites across King County may be required.

Special Assignments Provisions:  This is an FLSA exempt position. If a non-exempt DAJD employee is selected for the assignment, they may be required to cash out their Comp Time (CT) leave balance prior to entering the SDA.
 
Special Assignments do not confer any privilege, right of appeal, or right of position, transfer, demotion, promotion, or reinstatement, and can be revoked at any time with or without cause. The anticipated duration of this assignment is approximately 12 months, but may end sooner if needed; or if the assignment is extended, other limitations may apply.

PREA Notification: 
The Department of Adult and Juvenile Detention (DAJD) follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:
 
  • Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution;
  • Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,
  • Has been civilly or administratively adjudicated to have engaged in the activity described above.
Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.
 
The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
This recruitment is only open to current Adult and Juvenile Detention career service employees who are eligible for a Special Duty Assignment. Do you meet this requirement?
  • Yes
  • No
02
Did you attach the required Letter of Interest? Letter of Interest should describe how your background and experience meet or exceed the requirements of the position. Applications that do not include all required materials may be rejected as incomplete, and not advanced in the process.
  • Yes
  • No

Required Question