Judicial Services Project Supervisor

King County   Seattle, WA   Full-time     Project Management
Posted on November 22, 2021
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The Department of Judicial Administration (DJA) is an innovative, forward-looking agency using technology to help perform tasks better, more efficiently and reliably. DJA (also known as the Superior Court Clerk’s Office) performs a variety of services for the court, litigants and the public. DJA’s mission is to deliver professional, socially just, high-quality Superior Court record services and justice system programs to our customers.   

This supervisory position will lead a group of TLT employees focused on researching and processing materials related to a recent Supreme Court ruling that results in the need to resentence, vacate and refund monies paid on thousands of King County Superior Court felony cases. The Supervisor will oversee the daily operations of staff processing court orders, reviewing refund applications, and issuing refunds pursuant to the Supreme Court decision in State v. Blake. In addition, periodic reporting on the project status and auditing of the documents processed and/or refunds issued will be required. This project is multifaceted, the primary focus is on processing court orders to vacate convictions on simple drug possession in about 60,000 cases. There will also be other orders that may amend a judgment and sentence that was impacted by a prior drug conviction or a warrant that was previously issued and now needs to be quashed. All of these orders will be filed with the Clerk’s Office and corresponding updates need to be made in the case management system. Some cases will also be eligible for a refund on previously paid legal financial obligations (LFO’s) and project staff will assist these customers by reviewing submitted applications, researching financial records, and issuing refunds. 

JOB TYPE:  This opportunity is being offered as a Term Limited Temporary (TLT) or Special Duty position and is anticipated to end in December 2022.

WHO MAY APPLY – This position is open to all qualified applicants who meet the qualifications. The Department of Judicial Administration values diverse perspectives and life experiences and encourages people of all backgrounds to apply.
 Application Requirements:
 Persons interested in this recruitment should submit the following:
 ·         Completed King County online application form
 ·         Answers to the supplemental questionnaire
 ·         A current resume
 ·         A letter of interest describing how you meet or exceed the requirements for this position
 Please note that you can attach multiple documents to your application. Your application may be rejected as incomplete if you include relevant information only on the resume.
 WORK LOCATION - King County Courthouse, 516 Third Avenue, Seattle, WA 98104.

The work associated with this position may have some availability to telework. When/if working remotely employees must continue to reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

When/if telecommuting, employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.   
 WORK SCHEDULE – This position is exempt from the provisions of the Fair Labor Standards Act, and therefore not eligible for overtime pay. The regular workweek is 40 hours per week, Monday through Friday, however, due to the demands of the position occasional evening or weekend work may be required.

CONTACT INFORMATION: Please direct questions about this position to David Smith at 206 477-6774. If you have questions about the recruitment process please direct those to Joy Fernandes at 206 477-0774


Job Duties

This position will supervise the work of seven staff. Staff will perform many data entry functions such as scanning documents into the electronic court record, updating legal judgments, processing criminal orders pertaining to the release and commitment of defendants, quashing warrants, transmitting documents to other agencies, closing cases in the case management system, updating financial records with outstanding balances, review financial records to determine the amount previously paid. In addition, staff will also assist customers with applying for refunds of previously paid legal financial obligations, verify an applicant’s identity, review refund applications and correspond with the public and attorneys. 

The person in this position may be required to do some or all of the duties of these staff, or have the knowledge to perform this work in addition to other duties exampled below:

  • Perform personnel responsibilities such as: training, hiring, recommending and/or implementing disciplinary actions
  • Supervise, evaluate and document work performance; coach, counsel, monitor and motivate assigned staff
  • Determine work assignments and work schedules for supervised staff; monitor workload to remain current and avoid backlogs
  • Review the accuracy of data entries and ensure documents are added and/or updated with extreme accuracy. 
  • Monitor internal control procedures; revise and implement changes as needed 
  • Recommend and participate in development, review, establishment and implementation of policies and procedures to adapt to changes, such as in the law or other King County policies. 
  • Interact professionally with staff and customers while delivering excellent customer service that is consistent with department policy. 
  • Investigate and resolve complaints
  • Ensure the division manager is fully informed of operations within the project. Prepare records and report on project activities. Represent the department in meetings with other agencies and act on behalf of the division manager when required.

Experience, Qualifications, Knowledge, Skills


Supervisors in DJA are expected to have competencies in the following areas:

  • Integrity and trust; quality decision making; directing others; composure; conflict management; fairness to direct reports; motivating others; approachability; confronting direct reports

Experience in the following areas is required:

  • Maintaining accurate records including the maintenance of paper documents and electronic files
  • Working with service level agreements and ensuring compliance
  • Building effective work teams and maintaining effective working relationships
  • Working with diverse populations
  • Working in a fast-paced environment with short turnaround times

  • Explaining complex issues or information in simple terms

Skill and ability in the following areas is required:

  • Excellent oral and written communication skills
  • Ability to develop and implement business operational policies and procedures and efficiencies
  • Monitor deadlines and make adjustments to maintain service level agreements

Any combination of Education, Experience, Qualifications, Knowledge and Skills which provides the applicant with the desired competencies to successfully perform all duties described above will be considered.  

 Desired Qualifications
   The most competitive candidates will have the following additional experience:

  • Experience working in a court setting 

  • Knowledge of legal terminology 

  • Knowledge of legal research and analysis techniques

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Applicants that are found to be minimally qualified will be further reviewed for competitive quality. Those applicants that possess the most competitive background in directly related experience, knowledge, and training may be contacted for interviews. Professional reference checks will be conducted prior to any offer of employment.
 No felony convictions in the last ten years.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
How did you hear about this job? Check all that apply.
  • King County Website
  • Governmentjobs.com
  • Job Board
  • King County Employee
  • Other
If you checked "Other" in question above, please specify source.
Please describe your experience in working in a fast-paced environment. How did you ensure deadlines were consistently met in that environment?
Tell us the last process you created or updated. Why did you want to change the process and what obstacles did you have to overcome to implement it?
What have you done to ensure an accurate work product from yourself or the work of others?
Have you ever led a team to accomplish a task? Describe the task, some obstacles that you faced, and what you learned from your experience as a leader.

Required Question