Medical Assistant-Certified (CMA) – Primary Care Clinic at the Eastgate Public Health Center

King County   Bellevue, WA   Full-time     Health Care Provider
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Posted on November 20, 2020
Summary

SUMMARY:

The Medical Assistant is responsible for assisting health care providers in providing primary care in the Eastgate Public Health Center’s ambulatory care clinic. The incumbent works as a paraprofessional performing delegated patient care functions under the clinical direction of a Physician, Advanced Registered Nurse Practitioner (ARNP) or Registered Nurse and under the supervision of a site manager or Personal Health Services Supervisor (PHSS). The incumbent works collaboratively within a multi-disciplinary clinic team; perform administrative support duties, conduct education and outreach activities; research various topics and information; conduct assessments, and are expected to regularly adapt their role/tasks in order to maximize clinic efficiency and flow. Additional duties vary depending on the practice specialty but can include: family planning; immunizations; phlebotomy; medication administration; intramuscular, intradermal (including PPD's) and subcutaneous injections; data entry into tracking system; COVID-19 screening


Medical Assistant (MA) – Primary Care Clinic at the Eastgate Public Health Center; 1.0 FTE, 1-year Term-Limited Temporary position focused in pediatrics. This Medical Assistant will work as part of a multidisciplinary team in a fast-paced Family Health Clinic offering primary care services to low-income families (newborns to seniors) with medical complexity and social vulnerability.  Our multidisciplinary team includes core public health physicians, ARNPs, Virginia Mason Internal Medicine Residency, pharmacists, nurses, medical assistants, behavioral health specialist, nutrition services, interpreters, referral coordination, administrative staff and insurance enrollment assistance.  Our medical assistant team provide core, client-centered support to patients across all of the services embedded within our clinic.  We aspire to the highest level of NCQA medical home accreditation.

Commitment to Equity and Social Justice:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.

Applicants should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan.


JOB DUTIES:

  • Assist primary care providers with patient care; and coordinate efficient clinic flow by promptly rooming patients.
  • Accurately perform diagnostic screenings and procedures such as; vision and hearing screening, EKG's, and record adult and child anthropometric measurements.
  • As directed by a Physician and/or Advanced Registered Nurse Practitioner, perform and process blood draws, administer medication and collect specimens.
  • Provide basic health care messages and education on a variety of health topics including healthcare maintenance and prevention as well  information regarding reproductive health, emergency contraception and pregnancy options, including abortion referral
  • Monitor, request, stock and clean routine clinic supplies; maintain safety and cleanliness of examination/ treatment rooms and laboratory areas. This may include some bending, lifting, reaching, stooping and moving objects weighing 35 pounds.
  • Interview and accurately record client's medical, dietary, and social history, anthropometric and lab results and accurately enter patient information into health information tracking systems and chronic disease registries.
  • As directed by a Physician and/or Advanced Registered Nurse Practitioner, phone in prescriptions to pharmacies, schedule follow-up appointments and refer patients for specialty and/or follow-up care as needed.
  • Utilize clinic practice management software to assist with scheduling, registering and checking in patients for appointments
  • Attend training and responds to emergency situations within the clinic supporting health care providers and emergency personnel.
  • Perform pre-visit planning activities, attend huddles
  • Assist with procedures
  • Administer vaccines, and single dose medications via the following routes; oral, subcutaneous, intradermal, intramuscular, intranasal.
  • Preform phlebotomy
  • Perform CLIA waived lab tests


Experience, Qualifications, Knowledge, Skills:
  • Experience working in primary care with multiple age groups, especially pediatrics
  • Knowledge of asepsis and universal precautions; State and Federal guidelines regarding laboratory safety; handling and/or disposing of bio-hazards and specimens; ability to clean clinic supplies; maintain examination / treatment rooms and laboratory areas.
  • Knowledge of Medical Assistant skills including phlebotomy and related laboratory and clinical procedures; medical terminology; vital signs and immunizations.
  • Mathematic skills: ability to do basic calculations; convert fractions and decimals; graph anthropometrics and schedule follow-ups that are time sensitive, all with a high degree of accuracy.
  • Written communication skills to include: ability to provide clerical support; medical record-keeping; utilize patient tracking registries and accurately enter health information data; proficient with computer use.
  • Communication skills: ability to effectively communicate with non-English speaking clients utilizing interpreters, when necessary, and/or skilled in a language or customs that enhances service delivery to our clients; experience interviewing clients to obtain their medical, dietary, and social history.
  • Work as a team player to collaborate and solve problems with clients and co-workers.
  • Understanding of health education techniques; able to educate clients on health care maintenance and prevention; ability to effectively engage the client.
  • Understanding of the laws governing health care; HIPAA and the handling confidential information with tact and discretion; understanding of Child Protective Services mandates.
  • Willing to provide information and client education regarding reproductive health, emergency contraception and pregnancy options, including abortion referral.
  • Ability to set priorities, to make decisions within the scope of position; seek additional information where/when necessary; analyze and evaluate situations; identify problems and implement appropriate action/solutions.
  • Ability to successfully perform a number of tasks simultaneously, meet deadlines and work under strict time constraints on a regular basis.
  • Ability to effectively deal with change; able to be flexible and adaptable; able to gather information and try different ideas to make things work.
  • Relates well with diverse personality types; treats everyone fairly and equitably.
  • Able to work with a multi-disciplinary team that interacts with the public and community partners while delivering quality healthcare services to racially, ethnically and socio-economically diverse populations.
  • Ability to talk to others with ease; listen attentively; be receptive to what others have to say.
  • Must have good attendance history
  • Desire to work with vulnerable populations

Desirable Qualifications:
  • Experience working in primary care with multiple age groups, especially pediatrics
  • Experience working with high risk populations.
  • Bilingual in English/Spanish
  • Bicultural
  • Experience with EPIC.
 

Requirements:
  • Must have Medical Assistant Certification (CMA) with Washington Department of Health
  • Documentation of current Basic Life Support (BLS) CPR certification with AED training required at time of hire. CPR/AED Heartsaver courses do not meet this requirement.
  • Valid Washington state driver's license or ability to travel within Seattle-King County
  • Willing to provide options counseling
  • Letter of interest


Other Requirements:
  • Designation as a Certified Medical Assistant from the American Association of Medical Assistants (AAMA).
  • Designation as a Registered Medical Assistant from American Medical Technologists (AMT).
  • Designation as a Certified Clinical Medical Assistant from the National Healthcareer Association (NHA).
  • Designation as a National Certified Medical Assistant from the National Center for Competency Testing (NCCT).
  • The selected candidate will be required to pass a thorough background investigation.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.


WHO MAY APPLY: This position is open to all qualified applicants.


WORK SCHEDULE: Eastgate Public Health Center, located at 14350 SE Eastgate Way, Bellevue, WA 98007. Currently, there is a full-time, 1.0 FTE, 1-year Term-Limited Temporary position working primarily with pediatric patients. The typical work schedule for this position is 40-hours per week- Monday, Tuesday, Thursday and Friday 8 a.m. to 5 p.m., and Wednesday 9 a.m. to 6 p.m. Please note: There may be occasional Saturday coverage needs and this position may float to cover other locations based on operational needs. This posting may be used to fill other vacancies.



WORK LOCATION: : Eastgate Public Health Center, located at 14350 SE Eastgate Way, Bellevue, WA 98007


CONTACT: For more information, contact Amy M. Curtis, BSN, RN, Healthcare Recruitment Specialist at amy.curtis@kingcounty.gov


APPLICATION PROCESS:The following completed items are required to be considered for this vacancy:
  • NEOGOV/Government Jobs on-line or paper application
  • Completed supplemental questions that are supported in your application. These answers will be reviewed to determine competitiveness. Please do not use "see resume" in your answers as these will be considered incomplete.
  • Letter of interest 

Your application may be rejected as incomplete if you do not include the required information in the application. If you reference "see resume" on your application it will be considered incomplete. You must completely fill out the application with your relevant education and work experience. The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring 
 


NECESSARY SPECIAL REQUIREMENTS:
 
  • The selected candidate will be required to submit a background check. Records are not automatically disqualifying.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required trainings on time.

UNION AFFILIATION: This position is represented by Protec17.






Supplemental Information

Forbes recently named King County as one of Washington State's best employers. 

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Have you used an electronic health records system? If so, what systems are you proficient in using?
02
Have you ever been subject to review, challenges, and/or disciplinary action, formal or informal, by an ethics committee, licensing board, medical disciplinary board or related professional association?
  • Yes
  • No
03
Have you ever been involved, as a health service provider, in a malpractice claim or suit?
  • Yes
  • No
04
Have you ever had your license to practice nursing in any jurisdiction revoked, denied, suspended, reduced, or relinquished?
  • Yes
  • No
05
Do you have knowledge of any action pending before any licensing board(s) which could affect your license or ability to practice?
  • Yes
  • No
06
How recently have you provided primary medical care in a clinical setting?
07
Do you possess a current certification as a Medical Assistant form the State of Washington Department of Health? If so, please provide your credential number.
08
Are you willing to accept a term-limited temporary (TLT) position?
  • Yes
  • No
09
Seattle & King County Public Health has a strong commitment to equity and social justice. All staff are given training in Equity and Social Justice (ESJ) as well as Trauma Informed Care (TIC). Please describe why working for an agency that values ESJ and TIC is important to you.
10
Do you possess BLS CPR for Healthcare Providers? If so, please attach documentation of your current BLS/CPR certification. If you do not, please describe how you would obtain certification by time of job offer. Failure to obtain this BLS/CPR certification will result in job offer being delayed or rescinded.
11
Are you bilingual? If so, what language(s) are you proficient in reading, writing and speaking?
12
Are you applying to this position as a Priority Placement Program Participant And Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
13
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
14
Are you willing to provide options counseling?
  • Yes
  • No
15
Please describe your experience in working with a pediatric population.
16
Are you a Certified Medical Assistant (CMA) in Washington State? If so, provide your credential number.
17
If you are internal, do you have permission from your current supervisor to apply to a Special Duty assignment?
  • Yes
  • No
18
You acknowledge that interviews will be conducted on October 30, 2020.
  • Yes
  • No

Required Question