Medical Assistant - Downtown Public Health Center
The Medical Assistant is responsible for assisting health care providers in providing primary care in the Downtown Public Health Center’s primary care clinic. The incumbent works as a paraprofessional performing delegated patient care functions under the clinical direction of a Physician, Registered Nurse and under the supervision of a site manager or Personal Health Services Supervisor (PHSS). This is a fast-paced position requiring exceptional customer care.
The incumbent works collaboratively within a multi-disciplinary clinic team; perform administrative support duties, back office rooming, point of care testing and initial assessments; provides health education and linkage to resources; and is expected to regularly adapt their role/tasks in order to maximize clinic efficiency and flow system. Additional duties are as assigned and can include immunizations, phlebotomy, medication administration, intramuscular, intradermal (including PPD's) and subcutaneous injections, processing prior authorization forms.
Commitment to Equity and Social Justice:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
Applicants should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan.
- Job Duties
- Assist primary care providers with patient care; and coordinate efficient clinic flow by promptly rooming patients.
- Accurately perform diagnostic screenings and procedures such as; vision and hearing screening, EKG's, and record adult and child anthropometric measurements.
- As directed by a Physician perform and process blood draws, administer medication and collect specimens.
- Provide basic health care messages and education on a variety of health topics including healthcare maintenance and prevention as well Â information regarding reproductive health, emergency contraception and pregnancy options, including abortion referral
- Monitor, request, stock and clean routine clinic supplies; maintain safety and cleanliness of examination/ treatment rooms and laboratory areas. This may include some bending, lifting, reaching, stooping and moving objects weighing 35 pounds.
- Interview and accurately record client's medical, dietary, and social history, anthropometric and lab results and accurately enter patient information into health information tracking systems and chronic disease registries.
- As directed by a Physician, phone in prescriptions to pharmacies, schedule follow-up appointments and refer patients for specialty and/or follow-up care as needed.
- Utilize clinic practice management software to assist with scheduling of patients for appointments
- Attend training and responds to emergency situations within the clinic supporting health care providers and emergency personnel.
- Perform pre-visit planning activities, attend huddles
- Assist with procedures
- Administer vaccines, and single dose medications via the following routes: oral, subcutaneous, intradermal, intramuscular, intranasal.
- Preform phlebotomy
- Perform CLIA waived lab tests
- Properly donning and doffing PPE
- Experience, Qualifications, Knowledge, Skills
- Must have Medical Assistant Certification (C-MA) with Washington Department of Health in good standing
- One academic year of formal education at the post-secondary level at an accredited medical assisting school or the equivalent.
- Washington State Drivers' License or the ability to provide transportation to work.
- Current BLS-CPR for Healthcare Providers
- Bilingual and/or bicultural - English/Spanish preferred.
- Willing to provide options counseling
- Interpersonal communications skills
- Oral and written communications skills
- Experience working in primary care with multiple age groups, including pediatrics
- Knowledge of vaccine administration
- Familiar with EPIC System
- Demonstrated ability to work in community settings with culturally and socio-economically diverse populations
- Demonstrated ability to apply concepts of trauma-informed care and equity & social justice principles to clinical practice
WORK SCHEDULE: 1.0 FTE, Monday – Friday 8:30 am – 5:30 pm. This position is benefits and overtime eligible.
CONTACT: For more information, contact Amy M. Curtis, RN and/or David Baure, RN at firstname.lastname@example.org
- Supplemental Information
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
COVID-19 Vaccination Requirement
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.
As a condition of employment, prior to a final offer of employment, you will be required to:
- submit proof of vaccination, or
- have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
APPLICATION PROCESS: The following completed items are required to be considered for this vacancy:
- NEOGOV/Government Jobs on-line
- Completed supplemental questions that are supported in your application. These answers will be reviewed to determine competitiveness. Please do not use "see resume" in your answers as these will be considered incomplete.
Necessary Special Requirements:
- The selected candidate must pass a thorough background investigation.
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.
- Documentation of current BLS CPR certification with AED training required at time of hire. CPR/AED Heartsaver courses do not meet this requirement.
NECESSARY SPECIAL REQUIREMENTS: Supplemental Information:
- This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.kingcounty.gov/healthservices/health/jobs.aspx
- Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
- Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
- Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours.
UNION AFFILIATION: ProTec 17
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01Have you used an electronic health records system? If so, what systems are you proficient in using?02Have you ever been subject to review, challenges, and/or disciplinary action, formal or informal, by an ethics committee, licensing board, medical disciplinary board or related professional association?
03Have you ever been involved, as a health service provider, in a malpractice claim or suit?
04Do you have knowledge of any action pending before any licensing board(s) which could affect your license or ability to practice?]
05Do you possess a current certification as a Medical Assistant form the State of Washington Department of Health? If so, please provide your credential number.06Are you willing to accept a term-limited temporary (TLT) position?]
07Do you possess BLS CPR for Healthcare Providers? If so, please attach documentation of your current BLS/CPR certification. If you do not, please describe how you would obtain certification by time of job offer. Failure to obtain this BLS/CPR certification will result in job offer being delayed or rescinded.
08Some of our clients have often experienced racism, trauma and poverty. What makes you uniquely qualified to provide services to others who have experienced these inequities?09Are you bilingual? If so, what language(s) are you proficient in reading, writing and speaking?]10Share your knowledge and experience in primary care and/or family planning programs.11Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
12If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff13Are you willing to provide options counseling to pregnant people?
- Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
14If an internal career service Medical Assistant, do you have permission from your current supervisor to apply to a special duty assignment?