Mobile Senior Health Program Manager

King County   Seattle, WA   Full-time     Health Care Provider
Posted on September 2, 2022
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Summary

The Mobile Senior Health (MSH) Program Manager (Project/Program Manager III) oversees several programs operated by community partners to provide medical, dental, behavioral health and supportive services to vulnerable adults and seniors, including those living homeless in King County. Included is oversight of Public Health’s expanding senior mobile medical strategy, ensuring coordination and collaboration across state and local initiatives that impact senior health in alignment with the requirements of the Veterans, Seniors, and Human Services Levy (VSHSL) Implementation Plan. This position sits within Public Health – Seattle and King County Community Health Services Division, Health Care for the Homeless (HCH) Program. The position reports to the HCH Mobile Medical Operations Manager.

The first review of applications will take place for applications received by 11:59pm on September 14, 2022. 
 
Commitment To Equity And Social Justice: As the only county in the United States named after Martin Luther King Jr, one of the most influential civil rights leaders in our nations' history, King County is a vibrant community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.

We continue to build on an enduring legacy of shared values of equity and social justice, employee engagement, innovative thinking, and continuous improvement. With this commitment, King County has adopted a pro-equity agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all of our residents, regardless of their race or income. All of these qualities make King County one of the nation's best places to live, work, and play.

Job Duties

  • Provide project management and leadership in the operation and oversight of the Senior Mobile Medical program supporting vulnerable seniors and adults including partnership development, contract management, program support/technical assistance, and procurement. 
  • Develop and implement short and long-term objectives; ensure deliverables and services meet reporting deadlines. 
  • Participate in the Mobile Medical and Health Care for the Homeless teams to ensure alignment of program guidelines and application of best practices, including equity principles.
  • Interact closely with staff within Public Health, the Department of Community and Human Services (DCHS) and other departments to support effective collaboration on issues related to the Veterans, Seniors, and Human Services Levy, with an emphasis on older adult health care and social service needs.
  • Actively partner with local government and community agencies, advocacy groups, providers and others to conduct and participate in planning processes to implement projects and programs that realize HCH and VSHSL vision and reflect community needs. 
  • Coordinate closely with other existing and emerging King County initiatives related to senior health to ensure that outreach, implementation and evaluation activities are well-coordinated. 
  • Prioritize program goals/objectives and perform contracting and program support duties to help ensure contractors successfully meet these goals/objectives.
  • Other duties include reporting, invoice review and approval, working toward more equitable contracting practices, and providing technical assistance to contracted health care service providers.
  • Perform other related duties as assigned.
 

Experience, Qualifications, Knowledge, Skills

Successful candidates for this position will have:

  • Deep knowledge of equity and social justice principles and practices, and understanding of the effects of place-, race-, and policy and systems-based inequities on marginalized communities and populations. 
  • Experience writing, working with, overseeing, negotiating and/or monitoring contracts for homeless or other community-based health or human service programs
  • An entrepreneurial spirit with the corresponding technical ability to create new programs that support low income, vulnerable older adults and healthy aging in response to the requirements of the VSHSL Implementation Plan, guidance from County leadership, community priorities, data about outcomes and disparities, and proven or emerging best practices.
  • A combination of life experience, work experience, and/or education that equips the candidate to work effectively with community partners and manage a program serving seniors.
  • Skilled in building effective relationships, including moving others to take action.
  • Ability to work with a variety of individuals from diverse backgrounds and build consensus among a diverse group of individuals with varying opinions. 
  • Able to work with a wide range of partners to develop culturally and linguistically appropriate versions of messages and materials. 
  • Must possess skills in negotiation, facilitation, problem solving, conflict resolution, be able to obtain stakeholder buy-in.
  • Excellent oral and written communication skills, including presenting a broad amount of information to a wide variety of audiences. 
  • Skilled in work plan development.
  • Able to travel throughout King County and the region in a timely manner including to locations that may not be served by public transportation.
 
DESIRED QUALIFICATIONS:
  • Three to five years of experience with oversight of policies or programs that affect low income, vulnerable older adults (55+) and/or support healthy aging, or other similar human service programs. 
  • Life experiences that engender insight into working effectively with low-income, vulnerable seniors and with those who serve seniors.
  • Experience providing direct services to low-income, vulnerable older adults.
  • A history of professional and/or volunteer experience that demonstrates long-term commitment to serving low-income, vulnerable seniors.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply: This Career Service position is open to all qualified applicants. 

 Application Process: 
 The following items are required to be considered for this vacancy:
  • An electronic application through www.kingcounty.gov/jobs or www.governmentjobs.com (use the "Apply" link) including work history and position duties.
  • Responses to Supplemental Questions. Please do not copy and paste your resume or resume sections as responses to Supplemental Questions. Doing so will result in an incomplete application, unless the submitted information completely and directly answers the questions posed.
  • A Letter of Interest, describing why you are interested in this position 
 
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed NeoGov application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
  • The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring.
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities, work location and working hours.
 
Necessary Special Requirements
  • The selected candidate will be required to pass a thorough background investigation.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required training on time.
 
Work location: The work for this position will be performed predominantly through telecommuting, with the occasional need to report onsite at a variety of contract sites. This position is based in Downtown Seattle at the Chinook Building located at 401 Fifth Avenue, Seattle, WA 98104.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.  Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.  There will be situations where the employee is required to report to a County worksite.  Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.
 
To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
 
Work schedule: This is a full-time position, working 40 hours per week, and the typical work week is Monday - Friday. Work schedule will be determined at time of hire, may vary based on operational need, and may include some early morning, evening, and weekend hours. This position is exempt from the Fair Labor Standards Act and is not overtime eligible
   
 Union affiliation:
 
This position is not represented by a labor union.
 
Contact:
For more information about the application process, please contact Catherine Fitzpatrick, HR Analyst at Catherine.fitzpatrick@kingcounty.gov.    

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Do you have experience writing, working with, overseeing, negotiating and/or monitoring contracts with a varying level of complexity for homeless or other community-based health or human service programs?
  • Yes
  • No
02
If you answered yes to the previous question, please describe that experience and your role and responsibilities. If you answered no, please put N/A.
03
Do you have experience overseeing programs for vulnerable seniors (55+) and their caregivers, or other similar human service programs?
  • Yes
  • No
04
If you answered yes to the previous question, please describe that experience and your role and responsibilities. If you answered no, please put N/A.
05
How have you advanced equity and racial justice in your current or past positions?
06
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
07
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question