Nurse Supervisor: Primary Care at Navos

King County   Auburn, WA   Full-time     Nursing
Posted on November 17, 2022
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Summary

**For 2022 CAREER SERVICE NEW HIRES: Nurses hired into career service positions in 2022 (i.e., January 1, 2022 through December 31, 2022) will become eligible for a $4,000 retention incentive after completing the probationary period and after (1) year of King County employment, whichever occurs later.  
 
Employees hired after 2022 are not eligible for this retention incentive.** 

We have an exciting opportunity for a Nursing, Personal Health Services Supervisor in our Public Health at Navos primary care clinic.  The candidate will be part of Public Health Clinic Leadership team and will be accountable for the oversight and supervision of the primary care clinic that serves vulnerable populations including people with opiate use disorder, severe and persistent mental illness, and unhoused populations.  We're interested in individuals who are representative of the diverse population we serve.

The ideal candidate is knowledgeable about Public Health approach, harm reduction models of care, and possesses excellent leadership and communication skills. Experience in quality improvement and public health clinical backgrounds are also ideal.  We are looking for an individual skilled in building high-performing teams, has a passion for fostering diversity, and the ability to foster and sustain partnerships with Public Heath stakeholders. You'll have overall responsibility for the hiring and daily supervision that may include Public Health Nurses, Registered Nurses, Medical Assistants, and administrative support staff.  In addition, you will be a key member of a unified leadership team to provide the highest quality of integrated care for our clients.

The position reports directly to the Area Manager and is expected to work closely and respond to program management needs. If this opportunity speaks to you then we encourage you to apply!

**Navos Primary Care opened in 2012 and continues to be an innovative model for integrated care embedding a primary care clinic for adults, in the campus of a community mental health center. The goal is to provide whole health care to persons experiencing significant and persistent mental illness who are receiving care at the Navos Mental Health and Wellness Center as well as others in the community. We provide medication for opiate use disorder to our primary care patients and partner with Public Health’s Mobile Medical Van to serve people living homeless. All members of this collaborative are committed to the patient-centered medical home model, certified through NCQA.**
 
COMMITMENT TO EQUITY AND SOCIAL JUSTICE:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
 
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
 
To learn more, please visit http://www.kingcounty.gov/equity 
 

Job Duties

  • Direct supervision of the staff assigned to services and programs at a Public Health Center to include: hiring, performance evaluations, training, counseling, team building and discipline of staff
  • Lead program planning, implementation, coordination, and evaluation
  • Guide staff and lead activities at Public Health Centers, satellite clinics, and other community locations as needed
  • Provide support and training to staff regarding use of reflection, trauma informed practices and reduction of secondary trauma.
  • Work collaboratively with the community and other agencies to assess the public's needs, assist in development of program goals and objectives and implementation of programing.
  • Monitor budgets for assigned programs
  • Perform Quality Improvement/Quality Assurance work, including chart reviews, to ensure compliance with clinical service. 
  • Work collaboratively with the lead physician to ensure patient workflow and supervision of the care team. 
  • Work closely with the Program Manager regarding funding, data and performance measures, and program requirements and, assist other team members on continuous improvement efforts. 
  • Coordinate, review, and process patient satisfaction and patient grievance surveys and reports, including conducting investigation, analyzing findings, and resolving patient concerns and complaints as needed. 
  • Assist others to identify performance measures that meet the needs of their work and to make the measures visual.
  • Coordinate schedules for regularly staffed physicians, floats, and primary care team.  
  • Conduct investigations and analyze findings. 
  • Review and authorize expenditures. 
  • Analyze data, review policy, procedures, and guidelines; organize and write findings, recommendations, manuals and reports. 
  • Organize meetings and present relevant topics to clinical and non-clinical audiences. 
  • Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

  • Ability to work on a number of projects/tasks simultaneously 
  • Ability to foster a collaborative and highly effective team environment 
  • Ability to develop and implement innovations toward improving clinic delivery of services 
  • Demonstrates understanding of mental health and/or substance use disorder and impact on community services available
  • Experience in Behavioral Health, professional training or knowledge in behavioral health affecting vulnerable populations or other relevant experiences 
  • Knowledge of program development, evaluation techniques, and Quality Improvement processes
  • Knowledge of Buprenorphine and/or Substance Use Disorder (SUD)
  • Knowledge of and experience in workflows, job aides, and Electric Health Patient Record (EPIC) training. 
  • Skills in interviewing techniques and budgeting techniques and principles
  • Skill in coordinating teams with multi-disciplinary staff 
  • Skill in making timely and quality decisions 
  • Skill in working effectively with diverse individuals and populations 
  • Skill in using current Microsoft office software programs including word processing, spreadsheet, database and email 
  • Skills in program evaluation, advocacy and promotion 
  • Skills in gathering, manipulating and using data utilizing a computer and other tools 
  • Strong oral and written communications skills 
Minimum Qualifications:
  • Bachelor’s degree in Nursing from an accredited school
  • Washington State Registered Nurse License in good standing
  • Proof of current BLS CPR for Healthcare Providers (Attach if current)
  • Willing to provide options counseling to pregnant people
  • Washington State Driver’s License of ability to travel within designated territory.
  • Ability to travel between sites on a regular basis
Desired Qualifications:
  • Bilingual and/or Bicultural preferred
  • Applicants with lived experience and/or representational of the diverse populations served
  • Advanced training in nursing administration or public health, or comparable experience 
  • Demonstrate experience in personnel supervision, and management techniques 
  • Demonstrates understanding of the impact of trauma and demonstrates knowledge of specific trauma-informed treatment interventions 
  • Experience providing guidance in a community-based program, and/or community health nursing experience 
  • Knowledge of Public Health's low-barrier harm-reduction approach 
  • Knowledge of social service providers in the community 
  • Knowledge of occupational health, handling of hazards, and safety principles
  • Knowledge of nursing assessment tools
  • Previous experience providing guidance in a community-based program, and/or community health nursing experience
  • Skilled in reflective supervision 

Supplemental Information

Work Location: 
This position is in-person and onsite at Public Health at Navos  is located at 1210 SW 136th St, Burien WA, 98166. This position will require travel to other sites within the Public Health System as needed.  This position will not work remotely.

Work Schedule:
This is a fully benefited 1.0 FTE. Hours worked will fall within Public Health at Navos’s normal business hours, which are Monday through Friday 8:30 AM to 5:00 PM. The clinic plan’s to incorporate an evening clinic in the future and may require later hours. This position is exempt from the Fair Labor Standards Act and is not eligible for overtime.  

Who May Apply:  This position is open to all minimally qualified people.
 
For more information contact: Amy Curtis, RN and David Baure, RN at healthcarerecruitment@kingcounty.gov

Union Affiliation:  This position is represented by Washington State Nurses Association (WSNA).

APPLICATION PROCESS: The following completed items are required to be considered for this vacancy:

  • NEOGOV/Government Jobs on-line 
  • Completed supplemental questions that are supported in your application. These answers will be reviewed to determine competitiveness. Please do not use "see resume" in your answers as these will be considered incomplete.  
Your application may be rejected as incomplete if you do not include the required information in the application. If you reference "see resume" on your application it will be considered incomplete. You must completely fill out the application with your relevant education and work experience. The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring 
 
 NECESSARY SPECIAL REQUIREMENTS:
  • The selected candidate will be required to submit a background check. Records are not automatically disqualifying. 
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law. 
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required trainings on time.
  • Employees will be redeployed in the event of a Public Health emergency.
 

(New) Covid-19 Vaccination Requirement
  • As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. This directive applies to employees in the Executive branch*, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.  
Forbes recently named King County as one of Washington State's best employers.
 
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
 
 Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
 
King County is an Equal Employment Opportunity (EEO) Employer 
 No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.  

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Do you have a Bachelor of Science in Nursing (BSN) from an accredited school of nursing?
  • Yes
  • No
02
Please verify then provide your full RN credential number and issuing state.
03
If you do not reside in Washington state and do not possess and Washington State RN license, please briefly describe your move plan and timeline.
04
Have you ever been subject to review, challenges, and/or disciplinary action, formal or informal, by an ethics committee, licensing board, medical disciplinary board or related professional association which would also include those that are pending? If yes, please explain in full detail that includes state.
05
Do you possess BLS CPR for Healthcare Providers? If so, please attach documentation of your current BLS/CPR certification. If you do not, please describe how you would obtain certification by time of job offer. Failure to obtain this BLS/CPR certification will result in job offer being delayed or rescinded.
06
Are you willing to provide options counseling to pregnant people?
  • Yes
  • No
07
Are you multilingual? If so, what language(s) are you proficient in reading, writing and speaking?
08
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
09
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question