Operations and Contracts Coordinator

King County   Pioneer Square, WA   Full-time     Management
Posted on January 24, 2023
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$41.29 - $52.34 Hourly

Seattle, WA

Job Type
Career Service, Full Time, 40 hrs/week

DCHS - Community & Human Srvcs

Job Number

Dev Dis & Early Child Suppts

2/4/2023 11:59 PM Pacific


The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

The Operations and Contracts Coordinator will serve as a part of the King County Developmental Disabilities and Early Childhood Supports Division (DDECSD) Operations and Contracts team responsible for the equitable development, procurement, negotiation and monitoring of contracts with community-based organizations serving individuals and families in King County. Additionally, this position will be responsible for ensuring compliance with the terms and conditions of the Division's revenue contracts, reporting on contract deliverables and act as the Division's Privacy Officer.

This position will primarily coordinate contracts for the DDECSD Adult Services and Community Information Outreach and Referral (CIOR) teams in alignment with our vision to assist King County residents of all ages and cultures who have intellectual and developmental disabilities to achieve full, active, integrated, and productive participation in community life. Our values demand that this work be relational, transparent, and equitable. This position will collaborate with other Operations and Contracts team members to ensure consistent processes and will serve as the backup for Early Childhood team contracts.

Our Division is seeking team members who are committed to promoting racial, social and economic equity for all people in King County. The Operations and Contracts Coordinator will use an equity and social justice lens throughout the procurement, contracting and monitoring processes.

The Operations and Contracts Coordinator will report to the Operations and Contracts Team Lead within DDECSD.

This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information as part of your DCHS on boarding process, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency .

WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. Flexibility may be required for occasional evening or weekend hours or travel. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is represented by PROTEC17.

Teleworking Requirement

The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required , including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

RECRUITER: Annette Coleman, ancoleman@kingcounty.gov

Job Duties
  • Serve as the primary point of contact for Adult Services and Community Information and Outreach Referral (CIOR) contracts in the Division and support other Division contracts as needed.
  • Build strengths-based, collaborative relationships with contracted community partners focused on continuous quality improvement.
  • Coordinate Request for Proposals (RFPs) and other procurement processes for the Adults Services and CIOR Team in collaboration with program team members.
  • Coordinate contracting and amendment processes in alignment with department and division procedures.
  • Plan, schedule and complete contract monitoring visits and reports with contracted providers in collaboration with Division team members.
  • Provide and/or arrange for follow up training and technical assistance to monitoring activities to assure compliance with federal, state, and county requirements.
  • Manage deliverables from contracted providers and report on deliverables to revenue funders.
  • Develop and implement strategies to ensure the completion and documentation of required training for Division team members on topics which include, but are not limited to, Health Insurance Portability and Accountability Act (HIPAA), Mandatory Reporting, Confidentiality and Data Security.
  • Serve as primary point of contact for contracted providers and the Division on matters relating to the privacy of Protected Health Information (PHI) and Personal Identifiable Information (PII).
  • Act as liaison to Department's Privacy Officer to ensure HIPAA compliance.
  • Perform other duties as assigned.
Experience, Qualifications, Knowledge, Skills
  • Knowledge of equity and social justice principles and practices; and how they can be applied in partnerships with community-based organizations.
  • At least two years of personal and/or professional experience with the developmental disabilities service system.
  • A combination of at least four years of education and/or relevant experience in contract management or project coordination in the social service field.
  • Demonstrated knowledge of compliance and continuous quality improvement strategies in a human service setting.
  • Ability to work with creativity and flexibility, both independently and as a team member; to work under deadlines and on a number of tasks simultaneously and to organize and prioritize quickly in response to changing needs.
  • Skills and abilities working collaboratively with all community members including culturally specific and community-based groups, service providers, and co-workers.
  • Ability to identify intersecting issues, challenges and opportunities for collaboration across internal and external partners, including strategies to promote equity.
  • Experience providing engaging trainings and/or technical assistance with diverse groups using adult learning approaches.
  • Skills communicating complex information to diverse audiences for understanding and decision-making.
  • Proficiency in the use of Microsoft Office 365 including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
  • Valid Washington State Driver's License or ability to travel throughout the County in a timely manner.
  • Two years of professional experience in quality assurance/contract monitoring at the provider, state or local government level.
  • Experience with government procurement processes and requirements.
  • Working knowledge of Health Insurance Portability and Accountability Act (HIPAA) and experience managing privacy compliance.
  • Experience effectively supporting home cultures and languages of individuals and communities, as well as bicultural and/or bilingual skills are preferred.
Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:
  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.