Operations and Contracts Lead, Project/Program Manager IV

King County   Seattle, WA   Full-time     Project Management
Posted on September 15, 2021
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Summary

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experience.


King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

This leadership position, located within the Developmental Disabilities and Early Childhood Supports Division (DDECSD), will support a multi-disciplinary work team made up of team members who support contracting and operations as well as technical assistance and capacity building. This team supports multi-strategy work teams within the division that are responsible for planning, coordinating, implementing, and maintaining services to meet the needs of children prenatally through age five, individuals who have intellectual and developmental disabilities, and their families in King County. In addition, this position will co-lead the DDECSD Equity Change Team.

Individuals interested in joining our team must be committed to and have experience demonstrating promotion of racial, social and economic equity for all people in King County; including, but not limited to, participating in equity and social justice (ESJ) trainings, applying knowledge of ESJ principles to their work, and continually reviewing the “intent versus impact” of ESJ efforts and revising as necessary. 


WHO MAY APPLY:  This position is open to all qualified candidates that meet the minimum qualifications. 

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.  Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm. Flexibility may be required for occasional evening or weekend hours or travel. This position will require a mix of telework and eventual onsite work in downtown Seattle with meetings throughout the County.

Teleworking Requirement 

The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are requiredincluding the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  

RECRUITER: Annette Coleman; ancoleman@kingcounty.gov 

Job Duties

  • Embed a racial equity analysis and infuse approaches which promote racial, social and economic equity across work roles, processes and programs.
  • Co-lead division equity change team, including monthly activities and equity action plan.
  • Support and lead a team responsible for ensuring compliance with the Division's contracts and the Department’s contracting and procurement processes.
  • Support training and technical assistance program managers, County team members and the community to co-create and implement a comprehensive strategy for providing effective and efficient technical assistance and capacity building supports to community-based organizations funded by, or seeking to be funded by, DCHS.
  • Lead centralization of division procurement processes, administer and manage these processes including Request for Proposals (RFP), Request for Qualifications (RFQ), and Request for Applications (RFA) and ensure applicable county, state, and federal rules are followed; use web-based procurement tools; convene and facilitate review committees.
  • Embed values and approaches of Best Starts for Kids, Racism is a Public Health Crisis, King County’s Equity and Social Justice Initiative, federal, state and local funders throughout operations and contracting activities.
  • Provide support to division work teams to manage program performance and reporting requirements, including contract deliverables and quarterly departmental reports; collaborate with the division’s management team to conceptualize and lead the division’s visual management system.
  • Serve as the primary point of contact and representative for inquiries from other jurisdictions or community-based organizations about the division’s operations.
  • Interact with Division and Department work teams including the Department Contracting and Procurement Team to support cross-systems work and identify opportunities for collaboration.
  • Serve on the DDECSD Management Team to work toward continuous improvement. Improving systems and policies to benefit experiences of both external partners and internal team members.
  • Conduct policy analysis and develop policies/procedures.
  • Perform other related duties as assigned. 

Experience, Qualifications, Knowledge, Skills

  • Experience nurturing a workplace culture that supports the individual and team needs to provide a cohesive and functional team.
  • Deep knowledge of, commitment to, and experience taking action to implement equity and social justice principles and practices, understanding the effects of place, race and policy and systems-based inequities on marginalized communities and populations.
  • Experience with contract management and/or monitoring for programs working to meet the needs of children prenatally through age five, individuals who have intellectual and developmental disabilities, and their families in King County with a proven ability to support contracted partners. 
  • A combination of at least six years of education and/or experience within adult learning, systems design, social services, early learning, or a related field, with at least two years leading a project or program.
  • At least two years of experience providing supervision, management, and support to a team.
  • Knowledge of strategic planning techniques, policy development and communication strategies.
  • Experience and knowledge of contract administration and federal, state, and county statutes and regulations pertaining to procurement of social service contracts.
  • Ability to synthesize complex data for decision making and prepare visual and written documents for specific users.
  • Experience coordinating and/or facilitating engaging trainings and/or technical assistance with diverse groups using adult learning approaches.
  • Demonstrated skills in planning and managing complex projects that involves working with multi-disciplinary teams.
  • Demonstrated knowledge of service delivery systems, resources and information for young children, individuals with intellectual and developmental disabilities, and families in King County.
  • Demonstrated experience and ability to identify intersecting issues, challenges, and opportunities for collaboration across internal and external partners, including strategies to promote equity.
  • Demonstrated skills in problem solving and conflict resolution, and customer service including the ability to handle multiple and competing demands in sensitive situations.
  • Strong professional level writing skills, including experience with policy and procedure development.
  • Abilities to work with creativity and flexibility, both independently and as a team member; to work under deadlines and on several tasks simultaneously; and, to organize and prioritize quickly in response to changing needs.
  • A team orientation with a willingness to coach, mentor and support colleagues while being coached, mentored, and supported by colleagues.
  • Demonstrated experience in standardizing training or work processes for multiple work units within a local government department or division.
  • Valid Washington State Driver's License or ability to move efficiently throughout the county.

Desired Qualifications:

  • Experience effectively supporting home cultures and languages of children, adults, and families, as well as bicultural and/or bilingual skills are preferred. 

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.


Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.


Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.


Covid-19 Vaccination Requirement

As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.


This directive applies to employees in the Executive branch*, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.


King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.


To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
Describe your experience within education and/or experience within adult learning, systems design, social services, early learning, or a related field, with at least two years leading a project or program. List the organization name and dates.
04
Describe your experience providing supervision, management, and support to a team. List the organization name, number of employees supervised and dates.
05
Describe your experience supporting someone you supervised through a complex project: a) What was the project? b) What considerations did you make in how you provided support? c) Describe how you provided support? d) What did you learn from the process?
06
What strategies have you used to promote equity in your work? How have you used equity to inform the support you provide the team members you supervise?
07
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?

Required Question