Operator Safety Partition (OSP) Project Program Manager III

King County   Pioneer Square, WA   Full-time     Project Management
Posted on May 13, 2023
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$96,699.20 - $122,574.40 Annually


Seattle, WA

Job Type

Special Duty Assignment or Term Limited Temp (TLT)

Job Number



MTD - Metro Transit


General Manager

Opening Date


Closing Date

6/2/2023 11:59 PM Pacific



Bargaining Unit



This position is open to King County Metro Employees Only.

Metro's Safety Security & Quality Assurance team is seeking a dynamic Program Manager (Project Program Manager III) to design and manage an evaluation of Metro's Operator Safety Partitions (OSP). The successful candidate will bring creativity, engagement and communication skills, and a track record in project management.

Metro is committed to providing transportation services that connect all people and all
communities of King County, focus on the equitable distribution of our service and the equitable application of our work (inside and outside the agency), and combat climate change by doing our work in a sustainable manner.

Job Duties

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. All employees are expected to model and apply our equity and social justice shared values, behaviors, and practices. As the Program Project Manager III, you will:
  • Develop and monitor scope, schedule and budget of project and report results.
  • Organize people and activities to accomplish strategic work plans and deliverables within established timelines.
  • Write and share project and program plans based on input from technical staff.
  • Coordinate review process for Operator Safety Partition program, including necessary communications products to support the project development and implementation.
  • Research program needs to develop recommendations for the project.
  • Implement communication engagement program to discuss the Operator Safety Partitions and how they are working with Metro employees community.
  • Lead cross functional workgroups on assessments of materials, hazards, and mitigations using data.
  • Convene, lead, and facilitate all team meetings.
  • Ensure compliance with all relevant laws, regulations and Metro safety and security standards.
  • Draft all necessary correspondence for supervisor or management to be able to respond to inquiries related to Operator Safety Partition program
  • Partner with subject matter experts to capture all necessary program and project requirements along with identifying future program needs and goals;.
  • Make recommendations on project that enables the organization to deliver on a solution for Operator Safety Partitions that best meet the needs of Metro.
  • Other duties as assigned.
Experience, Qualifications, Knowledge, Skills
  • Increasingly responsible experience in program planning and project management, including taking projects from concept through completion.
  • Demonstrated experience working in a confidential capacity on sensitive projects reporting up to members of leadership.
  • A demonstrated ability to build effective relationships, with a variety of audiences including Metro leadership with principles of engagement and equity and social justice.
  • Ability to work with and provide exceptional customer service to other employees.
  • Comfort and flexibility in navigating a complex organizational environment while managing multiple competing priorities.
  • Demonstrated experience multitasking and managing projects in a high stress environment.
  • Demonstrated ability to manage competing priorities with the ability to balance responding to urgent, short-term priorities and long-term, strategic priorities.
  • Exceptional public speaking, communication, and team-building skills.
  • Advanced skills in managing and organizing online meetings.
  • Ability to follow instructions and be able to work independently or as a member of a team.
  • Advanced skills in Microsoft Office software including Outlook, Word, Excel, PowerPoint, SharePoint, Visio, and Teams.
  • Demonstrated experience building equity, safety, and sustainability into a project or program as it is designed, implemented, tracked, and communicated.
  • Ability to adapt to situations while creatively providing solutions and continuously learning and adapting to improve outcomes.
Competitive Candidates Will Have (but not required)
  • Three years of direct project management experience.
  • Knowledge of Metro Transit as a department, how decisions are made and what it takes to communicate well and advance change within a large, complex agency where a majority of employees work in essential, in-person positions.
  • Direct experience project managing complex, challenging, or crisis response projects or programs in a large organization with multiple internal and external stakeholders with diverse needs and expectations.
  • Expertise in the area of the project being supported.
Supplemental Information

Application and Selection Process
An online employment application, completion of the supplemental questionnaire, and a Letter of Interest/Cover Letter are required.

Applicants will be screened for completeness, writing accuracy, and competitiveness. Any additional attachments will not be reviewed or considered. The most competitive candidates may be invited to participate in one or more interviews.

Work Schedule
This position works a base workweek of 40 hours per week, Monday through Friday. This position is exempt from the provisions of the Fair Labor Standards Act and is not over-time eligible. Management will determine the schedule of the successful candidates.

The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings . Employees will have access to shared workspaces at various King County facilities . Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Job Code/Grade

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Aimee Higbee, ahigbee@kingcounty.gov

Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work, and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way, and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 12paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.